Overview
WorkWide helps service businesses bring order to field operations through customizable job workflows and smart scheduling tools. It may take a bit of time to configure the software to your systems, but once in place, it’s a strong choice—especially for teams needing real-time oversight and seamless CRM/ERP integration.
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Starting Price
Custom
WorkWide Specifications
Work Order Management
Scheduling & Dispatching
Mobile Access
Customer Management
What Is WorkWide?
WorkWide is a comprehensive mobile workforce management platform designed to streamline field service operations for businesses of all sizes. It empowers organizations to enhance productivity and gain real-time operational control by centralizing job management.
Through key features like customizable digital job cards and automated route optimization, the software directly addresses critical pain points related to inefficient scheduling and a lack of visibility into field activities.
WorkWide Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
WorkWide Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- SAP
- ServiceNow HR
- Microsoft Dynamics SL
- HubSpot
- Workday
Who Is WorkWide For?
WorkWide is ideal for a wide range of industries and sectors, including:
- Facilities management
- Telecommunications
- Security
- Mining
- Automotive
Is WorkWide Right For You?
WorkWide is an excellent fit for mid-market to enterprise-level organizations in service-based industries that need to unify their field operations. Its standout capability is the robust, API-driven integration architecture, which allows it to serve as a central operational hub connected to existing customer relationship management (CRM) and enterprise resource planning (ERP) systems.
The platform's depth of features for job, asset, and workforce management presents a compelling case for businesses seeking to drive significant operational efficiencies and achieve a single source of truth.
Still doubtful if WorkWide is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
WorkWide Features
This module centralizes field service operations by integrating job scheduling, dispatching, and real-time notifications. It allows users to create, prioritize, assign, and track tasks through customizable digital job cards, supporting a streamlined workflow from initiation to resolution.
This functionality enhances workforce efficiency by enabling managers to assign jobs based on technician availability, skills, and geographic location. It automates routine scheduling tasks, optimizes technician routes to minimize travel time, and ensures projects are completed on schedule.
Users can take full control of company assets within their job management processes. The platform supports barcode and QR code scanning via the mobile app, allowing for precise tracking of asset usage, location, and allocation per task, preventing mismanagement.
This feature provides a real-time, map-based view of the entire mobile workforce's location and movement. It enables accurate monitoring of travel times and location history directly from web and mobile apps, which is crucial for route optimization and accountability.
The system transforms operational data into valuable business insights through real-time analytics and customizable dashboards. It allows managers to track key performance indicators (KPIs), visualize data effortlessly, and generate downloadable reports to drive data-informed decision-making and improve efficiency.
