Last Updated

Overview

Youreka is a Salesforce native platform for field inspections and guided procedures, with mobile forms that work offline. However some users report a learning curve. Strong Salesforce integration and flexible templates still help teams standardize checklists and capture consistent data across sites.

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Overall Rating

Based on 6 users reviews

4.7

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Youreka Specifications

Work Order Management

Scheduling And Dispatching

Mobile Access

Customer Management

View All Specifications

What Is Youreka?

Youreka is a Salesforce native application for building smart mobile forms and guided procedures for field service teams. It enables structured data capture offline, enforces step-by-step workflows, and syncs submissions to Salesforce. Features include a drag and drop template builder with conditional logic and a mobile app for iOS and Android, helping organizations standardize inspections and reduce rework.

Youreka Pricing

The vendor offers multiple Youreka price plans to suit different roles and usage needs, with additional add-on licenses.

  • Template Builder License: $120/user/month
  • Template AI Agent License: $270/user/month
  • Desktop License (Employees): $20/user/month
  • Mobile License (Employees): $40/user/month
  • Desktop Community License (Partners): $10/user/month
  • Mobile Community License (Partners): $20/user/month
Request a personalized Youreka pricing quote for your business today.

Disclaimer: The pricing is subject to change.

Youreka Integrations

The Youreka software supports integration with Salesforce and Salesforce Field Service (SFS Mobile).

Watch the Youreka demo to learn more about its integration arrangements.

Who Is Youreka For?

Youreka is ideal for a wide range of industries and sectors, including:

  • Utilities
  • Manufacturing
  • Healthcare
  • Life sciences
  • Energy

Is Youreka Right For You?

For Salesforce centered field operations, Youreka fits teams that need offline inspections, guided steps, and reliable sync to CRM. Templates standardize procedures while Youreka Fuse embeds forms in Field Service for fewer app switches. Teams can prefill records, capture photos offline, and keep audit trails in one system. Although rollout may require planning, the payoff is consistent procedures and fewer missed steps across sites.

Still doubtful if Youreka is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Youreka Features

Create inspection, audit, and checklist templates with a drag and drop designer inside Salesforce. Conditional logic shows only relevant questions, and fields can prefill from CRM data. Centralized version control keeps forms consistent across teams, reducing errors and rework while making it quicker to roll out updated procedures.

See How It Works

Complete forms, attach photos, and record notes on iOS and Android without connectivity, then sync when a signal returns. Offline reliability keeps technicians productive at remote sites, preserves timestamps and context, and prevents inspection gaps caused by poor reception in plants, warehouses, basements, or outdoor locations.

See How It Works

Guide staff step by step using required checks, branching, and validation rules aligned to your procedure. By surfacing only relevant steps based on answers, teams avoid missed tasks and achieve consistent outcomes. This approach shortens onboarding, narrows skill gaps, and reduces follow-up site visits for corrections.

See How It Works

Because data is stored in Salesforce, submissions write to standard or custom objects for reporting without exports. Deep links and Youreka Fuse embed forms inside Field Service to streamline work. These Youreka features keep information in one system, improving audit trails and accelerating analysis across teams and locations.

See How It Works

Add photos and file attachments to form responses to document issues and completed work. Capture visual evidence even offline, then sync with records to centralize context. Linked media helps reviewers validate findings, supports audit readiness, and reduces back and forth when clarifying site conditions with stakeholders.

See How It Works

Pros And Cons of Youreka

Pros

  • Seamless Salesforce integration and data sync

  • Flexible drag and drop template builder

  • Reliable offline mobile data capture capability

Cons

  • Noticeable learning curve for complex configurations

  • Initial template setup can be time consuming

Youreka Reviews

Total 6 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

CR

chinmayyee r.

Small Business, 1-10 employees

4.0
April 2024

Mobile-friendly platform

Pros

Love that I can access everything from my phone when I'm out in the field.

Cons

While the features are extensive and tailored to our needs, there's definitely a steep learning curve that takes some time to overcome.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Small Business, 11-50 employees

5.0
March 2024

Simple interface

Pros

The interface is really simple for our team and it does a great job keeping everything organized for us.

Cons

Haven't come across any problems with it so far

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

4.0
February 2022

User-friendly

Pros

It's user-friendly whether you're managing things as an admin or just using it day-to-day. Building forms is simple and there are plenty of templates to choose from. I really appreciate how the different license tiers help control who can access what and manage templates effectively.

Cons

Can't write data back to Salesforce which was our main reason for buying this in the first place.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

Frequently Asked Questions

It integrates with Salesforce and the Salesforce Field Service mobile app.

Support is available via knowledge base, phone, and email, with a customer success portal for case management.

The mobile app is available in English, Spanish, French, and German.

The pricing for Youreka starts at $10/user/month for the Desktop Community License (Partners). For a custom Youreka cost, contact us.

API availability is not specified by the vendor.

Users are from industries such as utilities, manufacturing, healthcare, life sciences, and energy.

Yes. Youreka has mobile apps for iOS and Android with offline capability.

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