Last Updated
Overview
BigRoad offers a user-friendly, robust ELD compliance solution, along with an online fleet management tool and electronic logbook. Despite occasional issues regarding driver status changes and glitches, BigRoad remains a reliable, powerful solution for fleet and field management, supporting a variety of tools like custom load boards and vehicle inspection.
BigRoad Specifications
- Vehicle Tracking (GPS)
- Fuel Management
- Maintenance Scheduling
- Driver Management
BigRoad Features
Fleet Management
BigRoad offers real-time fleet management, enabling better delivery schedules, improved distribution, and cost savings. It also supports engine health metrics, driver behavior monitoring, geofencing, advanced performance reports, and LTE connectivity, enhancing operational efficiency and safety.
Asset Management
The solution provides real-time GPS location data for heavy-duty, light-duty, and stationary equipment. It mainly focuses on LTE-M connectivity, environmental monitoring, sensor reports, and long battery life, as this approach results in secure asset management in any condition.
Field Management
This feature helps digitize mobile forms and applications, streamlining workflows and reducing costs. It replaces paper-based processes, eliminates manual tasks, minimizes data entry errors, and improves efficiency and accuracy in field operations.
Vehicle Inspection
The software offers the Inspect app that streamlines vehicle inspections, allowing drivers to quickly report defects. Connected to the Mechanic Portal, BigRoad enables efficient maintenance management. Drivers can directly sign off reports within the app, enhancing accuracy and workflow.
Custom Load Board
It helps optimize load booking with an intuitive load board and personalized recommendations, saving time and increasing earnings. The feature minimizes empty miles and offers real-time load updates based on location, equipment, and preferences.
Pros And Cons of BigRoad
Pros
Efficient DVIR procedure for easier vehicle maintenance
Automated data recording, reducing driver input
Automatic alerts for upcoming HOS violations
Reliable technology partnered with Fleet Complete
Cons
Smartphone-based technology, not standalone hardware
Occasional issues in software require resolution time, according to some software users
BigRoad Reviews
Total 2 reviews
1.5
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars0%
3
Stars0%
2
Stars50%
1
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Share your experience
Verified User
Oil & Energy, 11-50 employees
Less than a year
“Not ideal for round-the-clock trucking”
Pros
It was pretty easy to get the hang of BigRoad, and it made spotting trends in the data simple for us.
Cons
The customer service is literally poor. When switching to ELD mode, I had to contact their support team for every single unit because the process was not as simple as they claimed. On top of that, their phone support stopped answering after 2 pm my time, leaving drivers without a way to reach a real person when they needed help.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
2
Functionality
2
Sabrina P.
HOS Compliance & Administration, 500+ employees
Less than a year
“Made the switch for betterment”
Pros
Back when we used BigRoad, I found it easy to learn and navigate. Plus, I find their pricing packages quite competitive too.
Cons
Before the ELD Mandate, we decided to remove all BigRoad ELD units from our trucks and replace them with Motive ELD units. The biggest issue was that BigRoad's system could not properly recognize Canadian rule cycles, which led to false violations on drivers logs.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
3
Frequently Asked Questions
Does BigRoad offer an API?
Yes, BigRoad provides API access.
What language does BigRoad support?
BigRoad supports the English language.
Does BigRoad offer a mobile app?
Yes, BigRoad offers a web app and a mobile app for iOS and Android devices.
What other apps does BigRoad integrate with?
BigRoad integrates with different third-party apps, such as FireStream and Sylectus. Watch a free BigRoad demo to learn more about its integration capabilities.
What types of pricing plans does BigRoad offer?
The BigRoad price ranges in three custom plans: the Dashlink ELD Bundle, Fleet Insights Advanced Bundle, and Insights Solution Suite Bundle, ensuring compliance with electronic logging device (ELD) mandates. To make an informed choice, request a detailed BigRoad cost estimate tailored to your needs.
Who are the typical users of BigRoad?
BigRoad is tailored for use across various industries, including transportation and logistics, oil and gas, mining, trades and services, construction, and towing.
What level of support does BigRoad offer?
BigRoad provides support 24/7 by phone and email.