GDS

GDS Online Booking System allows customers to schedule appointments directly through your website, selecting their preferred date, time, and service. The platform lets you confirm or adjust bookings for convenience, reducing administrative effort. This system streamlines scheduling, improves customer satisfaction, and ensures that your workshop can manage appointments efficiently without manual coordination.

The software speeds up customer data entry by automatically retrieving address details through the postcode lookup module. This feature reduces manual input, improves accuracy, and accelerates record creation. By linking addresses directly to customer profiles, GDS ensures that all records are consistent, saving time for staff and improving overall operational efficiency.

GDS Vehicle Lookup connects with a third-party DVLA database to access accurate vehicle information. The platform automatically adds details such as fuel type and previous owners, creating complete and reliable records. This ensures data accuracy for all vehicles, reduces human error, and allows your workshop to manage customer vehicles with confidence and precision.

The platform allows workshops to send automated SMS messages to customers, notifying them when their vehicle is ready for collection or reminding them about upcoming MOTs and services. This feature enhances communication, strengthens customer relationships, and reduces missed appointments, ensuring clients are consistently informed while streamlining administrative follow-ups for staff.

The software integrates with USB barcode scanners and the Tech Times module to track mechanics and parts efficiently. Scanning barcodes adds parts to sales documents and logs job progress automatically. This system minimizes manual errors, speeds up workshop operations, and ensures accurate tracking of labor and inventory, improving overall workflow and reporting capabilities.