Total 45 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

11%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JT
Joshua T.

Logistics and Supply Chain, 11-50 employees

Less than a year

5.0

very friendly tool & great for routes

Pros

I find the easy route management combined with a minimal learning curve makes adopting and implementing this system indispensable in my workflow.

Cons

I initially felt inundated by the barrage of pop-up notifications, yet after customizing the settings I recognized that the alerts gradually aligned with my needs and became both relevant and valuable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PP
Pawel P.

Transportation/ Trucking/ Railroad, 11-50 employees

More than a year

4.0

Made for us :)

Pros

Having worked as a contractor, I appreciate that the tool was created by FedEx contractors themselves, so it intentionally includes virtually everything we need for our work.

Cons

I wish we could access the full range of functionality in Canada, because at the moment some important features are not available to us here.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

AP
Alan P.

Package/ Freight Delivery, 51-100 employees

More than a year

5.0

A lifesaver

Pros

Last Saturday, when our handheld scanners went offline, I relied on the truck manifest: I instructed each driver to complete their usual routes and then simply printed the consolidated manifest which let operations continue without major disruption.

Cons

Honestly I can't find any real drawbacks to this software, everything I've used it for has performed exceptionally well and met my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TJ
Tracy J.

Transportation/ Trucking/ Railroad, 11-50 employees

More than a year

5.0

Saves time and money

Pros

GroundCloud keeping pace with this evolving industry and updating accordingly, saving me time and $$

Cons

Occasionally pop ups become irritating, although I am offered the choice to prevent seeing them again completely

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

RL
Robb L.

Transportation/ Trucking/ Railroad, 51-100 employees

More than a year

5.0

Great support for new drivers

Pros

I can assign a completely new driver to any route and it reliably supports them through their everyday tasks, the interface is fast, easy to use, and in my experience nearly foolproof.

Cons

Since it is continuously evolving, it's challenging for me to give a definitive answer about its drawbacks, nevertheless, I feel that the Android application could benefit from catching up to the other platforms and being more fully featured and stable, I suppose.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10