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Overview
Helm helps e-commerce and logistics teams manage orders, inventory, and warehouse workflows through a centralized, easy-to-use platform. While the ticketing system could be simplified, its efficient order processing and responsive support make it suitable for small to mid-sized businesses managing multi-channel operations.
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Starting Price
Custom
Helm Specifications
Driver Management
Route Optimization
Reporting & Analytics
Asset Management
What Is Helm?
Helm is a warehouse management software designed for e-commerce businesses, third-party logistics providers, and retailers. The software centralizes order, inventory, and shipping management, connecting users to multiple sales channels, marketplaces, and couriers. Helm automates tasks such as order routing, address correction, and stock updates while providing real-time dashboards and team performance tracking. It helps users gain visibility and control over logistics operations, reduce manual work, and streamline fulfillment processes across their supply chain.
Helm Pricing
Helm’s price starts at £0/month under the Start-up plan. Further pricing tiers of the software are as follows:
- Business: £195/month
- Ultimate: £345/month
- Enterprise: Custom pricing
Disclaimer: The pricing is subject to change.
Helm Integrations
The software supports integration with multiple systems and platforms, such as:
- QuickBooks
- Sage
- Xero
- Amazon
- Shopify software
Who Is Helm For?
Helm is ideal for a wide range of industries and sectors, including:
- E-commerce retail
- 3PL fulfilment
- Subscription businesses
- Startups
Is Helm Right For You?
Helm is a strong fit for multi‑channel e-commerce brands and fast‑growing fulfilment operations, powering businesses like Kanzen Skincare, Face The Future, and Supreme CBD with real‑time inventory control and streamlined picking workflows. Users report measurable improvements in order accuracy and warehouse throughput as operations scale. With scalability across start‑up warehouses to professional 3PLs and responsive support throughout onboarding and growth, Helm suits teams focused on precision and expansion.
Still doubtful if Helm software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Helm Features
The software centralizes orders from multiple sales channels into a single dashboard, applying rule‑based automation for routing, tagging, prioritization, and batch processing. This unified approach reduces manual work, fixes common data errors like incorrect addresses, and ensures accurate, timely fulfilment across all connected platforms.
The platform streamlines multi‑carrier shipping with automated courier selection, label generation, and rate comparison. Real‑time tracking sends updates back to sales channels, while customizable shipping rules improve delivery accuracy and visibility for both warehouse staff and customers.
Helm supports structured pick‑and‑pack workflows, barcode scanning, and location tracking to optimize warehouse operations. Helm enables efficient route sequencing for picking and can accommodate multi‑warehouse support, helping teams maintain accuracy and speed from receipt to dispatch.
The platform maintains multi-channel stock sync with automatic updates across all connected channels and alerts for low stock. This centralized control helps prevent overselling, supports reorder planning, and keeps inventory data accurate and actionable in real time for effective stock oversight.
Helm’s returns portal lets businesses process returns by item, quantity, and customer inputs like reasons and photos. It supports both paid and free returns, configurable courier rules, and brandable interfaces, enhancing post‑purchase experiences and helping teams manage returned goods efficiently.
The software enables branded tracking portals and customer notifications, integrating live order and delivery details into customer‑facing interfaces. This consistency in messaging and visual identity improves the post‑purchase experience and reinforces brand presence throughout fulfilment and delivery.
