ITS Dispatch
Last Updated
Overview
ITS Dispatch optimizes fleet efficiency with comprehensive driver settlements and digital document storage. Even though the system lags during high load volumes, its detailed reporting tools provide vital insights into business profitability. This TMS specifically benefits small carrier businesses looking for a reliable and centralized operational hub.
ITS Dispatch Specifications
- Driver Management
- Reporting & Analytics
- Fleet Utilization Monitoring
- Trip History Logging
What Is ITS Dispatch?
ITS Dispatch is a cloud-based transportation management system (TMS) designed to centralize and automate trucking operations for carriers and owner-operators. As a web-based platform, it provides tools to streamline the entire load lifecycle, from initial dispatch to final payment. By utilizing its automated IFTA reporting and one-click invoicing, businesses can significantly reduce administrative overhead and ensure tax compliance. This allows small to mid-sized fleets to maximize their daily productivity and focus on increasing their overall load volume.
ITS Dispatch Pricing
The ITS Dispatch cost varies based on the type of operation and plan selected, with separate pricing for carriers, brokers, and shippers. Plans available are:
Carrier Plans
- Owner-Operator: $50 USD/month, supports 1 to 2 trucks and includes unlimited users
- Carrier: $75 USD/month, designed for unlimited trucks with unlimited users
- TMS Carrier Pro: $99 USD/month, supports unlimited trucks and unlimited users
Broker Plans
- Basic: $109 USD/user/month
- Pro: $239 USD/user/month
- Premium: $369 USD/user/month
Shipper Plans
- Basic: $109 USD/user/month
- Advanced: $175 USD/user/month
- Pro: $239 USD/user/month
- Dual Authority: $105 USD/user/month unlimited trucks
Disclaimer: The pricing is subject to change.
ITS Dispatch Integrations
Who Is ITS Dispatch For?
ITS Dispatch software is ideal for a wide range of industries and sectors, including:
- Transportation
- Trucking
- Railroad
- Logistics and supply chain
- Freight brokerage
- Freight forwarding
- Package and freight delivery
Is ITS Dispatch Right For You?
If you are a carrier seeking to reduce operational inefficiencies, ITS Dispatch is the perfect solution. It addresses key pain points such as excessive manual paperwork, fragmented dispatching, and challenges in tracking loads and settlements. The system centralizes these workflows securely, providing consistent performance and scalability for fleets of any size.
ITS Dispatch has been recognized with the Bronze Stevie for Achievement in Technology Innovation 2025 and Food Logistics Top Software 2022. Its automated IFTA module ensures tax compliance. The TMS supports single trucks or growing fleets with reliable tools for operational efficiency and reporting.
Still doubtful if ITS Dispatch is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
ITS Dispatch Features
One-Click Invoicing
The software enables users to generate professional invoices instantly upon load completion. This functionality streamlines the billing cycle, reduces manual data entry errors, and ensures that carriers receive payments faster through an organized financial workflow.
Automated IFTA Reporting
ITS Dispatch simplifies tax compliance by automatically calculating necessary fuel tax data. This feature eliminates the administrative burden of manual paperwork, allowing businesses to generate accurate reports and manage state filings with significantly improved efficiency.
Preventative Maintenance
The software helps carriers maintain vehicle health by scheduling and tracking routine maintenance tasks. This feature ensures that every truck in the fleet remains compliant and operational, effectively reducing costly breakdowns and unexpected repairs.
Driver Messaging System
The software facilitates seamless communication between dispatchers and drivers directly through the platform. This feature ensures that vital load information and updates are exchanged in real-time, improving fleet coordination and overall operational efficiency on the road.
Load Lifecycle Management
ITS Dispatch centralizes every stage of the load process, from initial assignment to final delivery confirmation. This feature helps dispatchers organize the fleet's daily schedule, ensuring that loads are moved efficiently while maintaining high service standards.
Pros And Cons of ITS Dispatch
Pros
Clear visibility of loads on board
Manage billing and invoicing in one place
Load tracking improves carrier and customer communication
Cons
Duplicate entries occur during address input
Lacks essential features for larger companies
ITS Dispatch Reviews
Total 150 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars51%
4
Stars38%
3
Stars9%
2
Stars1%
1
Stars2%
Share your experience
Transportation/Trucking/Railroad, N/A employees
Less than a year
“Strong load board data”
Pros
A large load board combined with reliable broker tools makes it easier to cover freight efficiently. The lane coverage is strong and the rate data is genuinely useful when trying to move loads faster and make better pricing decisions.
Cons
Cost can feel high especially in competitive lanes where a lot of users are chasing the same freight. Some users also run into frustrations with customer support or billing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Transportation/Trucking/Railroad, N/A employees
More than a year
“duplicate data entry and limited integrations”
Pros
It serves as a fairly easy system to work with and the connection to the load board is useful. The pricing was reasonable and overall it works as a decent, budget-friendly basic solution.
Cons
There was too much duplicate data entry and it did not connect with QuickBooks Online or Geotab. It also lacked a driver app and any option to submit paperwork by text and customer service was just average.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
5
Transportation/Trucking/Railroad, N/A employees
More than a year
“Dispatcher-friendly fields”
Pros
Big advantage for me is the number of information fields available which is especially helpful for dispatchers.
Cons
Feature I like least is how the data is laid out. The posting feels lengthy rather than concise.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Frequently Asked Questions
What types of pricing plans does ITS Dispatch offer?
ITS Dispatch offers multiple plans for carriers, brokers, and shippers. Carrier: Owner Operator $50/mo, Carrier $75/mo, TMS Carrier Pro $99/mo. Broker: Basic $109/mo, Pro $239/mo, Premium $369/mo. Shipper: Basic $109/mo, Advanced $175/mo, Pro $239/mo. Dual Authority $105/mo. Get in touch for a personalized ITS Dispatch price estimate.
Does ITS Dispatch have a mobile app?
Yes, ITS Dispatch offers mobile apps for both iOS and Android devices.
What language does ITS Dispatch support?
The software is available in English and Spanish.
Does ITS Dispatch offer an API?
Yes, ITS Dispatch offers an API.
What other apps does ITS Dispatch integrate with?
ITS Dispatch integrates with QuickBooks.
Who are the typical users of ITS Dispatch?
ITS Dispatch features cater to users in transportation, trucking, railroad, logistics and supply chain, freight brokerage, freight forwarding, and package and freight delivery.
What level of support does ITS Dispatch offer?
ITS Dispatch offers support via phone, email, and contact form.