Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
“MIR-RT in a transport company”
Pros
What we liked most about MIR-RT is how easy it is to use. It's simple for both garage staff and management to understand and operate. Also their customer service is super responsive, we always get quick answers. The tech support team is skilled and fast too.
Cons
We had to make a few adjustments at the start but everything got sorted quickly during the integration process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Civil Engineering, 101-500 employees
Less than 6 months
“User-friendly system”
Pros
It helps us manage our inventory, stay on top of maintenance and keep up with scheduled services really well.
Cons
We are not using every feature just yet but everything we've tried so far has worked just the way we need it to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
“MIR-RT in a transport company”
Pros
What we liked most about MIR-RT is how easy it is to use. It's simple for both garage staff and management to understand and operate. Also their customer service is super responsive, we always get quick answers. The tech support team is skilled and fast too.
Cons
We had to make a few adjustments at the start but everything got sorted quickly during the integration process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Civil Engineering, 101-500 employees
Less than 6 months
“User-friendly system”
Pros
It helps us manage our inventory, stay on top of maintenance and keep up with scheduled services really well.
Cons
We are not using every feature just yet but everything we've tried so far has worked just the way we need it to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 51-100 employees
More than a year
“Improves daily operations”
Pros
This tool is user-friendly and really easy to use even if you're not super tech-savvy. It helps me stay on top of inventory and maintenance without wasting time.
Cons
The Excel exports could use a bit of an upgrade, they're good but adding more detail would make them even better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Government Administration, 51-100 employees
More than a year
“Improves daily operations”
Pros
This tool is user-friendly and really easy to use even if you're not super tech-savvy. It helps me stay on top of inventory and maintenance without wasting time.
Cons
The Excel exports could use a bit of an upgrade, they're good but adding more detail would make them even better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Transportation/Trucking/Railroad, 11-50 employees
Less than 6 months
“Paraclete”
Pros
The connections to our other software platforms, especially for warranties, are seamless.
Cons
I haven't encountered any major issues so far; any minor problems that arose were promptly resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renewables & Environment, 51-100 employees
Less than 6 months
“Avg for me”
Pros
I mostly use it for purchase orders and work orders. It also helps me keep track of our inventory and the list of all our units in one place which is super helpful.
Cons
I don't like that once a purchase or work order is saved, I can't delete or undo it if I made a mistake. It would be helpful to have that option.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
“Great experience so far”
Pros
This system really fits the way our company works. It connects all my mechanical workshops together which makes everything run smoother.
Cons
Just a heads-up, you'll need to have your own server or IT support to run this software properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 51-100 employees
More than a year
“I highly recommend it”
Pros
It is easy to understand and use. Plus, everyone I've dealt with at the company has been awesome, really professional and genuinely kind.
Cons
No major complaints. If there's ever an issue or I have feedback, they take it seriously and fix it quickly. That's been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food Production, 101-500 employees
Less than a year
“Easy to use”
Pros
It's simple to use and feels really user-friendly. I didn't have to struggle to figure anything out.
Cons
It gets a bit tricky when we're working with an external garage. Things aren't as smooth in those cases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“An essential software”
Pros
I love how simple it is to use. I can keep track of inventory costs, vehicle maintenance and repair expenses. I can also check past purchases from suppliers, see upcoming stock and track orders. What's great is I can view the supplier invoice right from the order. Everything's just easy to find.
Cons
I wish I could create my own reports based on what I need. Also the accounting integration with SAGE is kinda clunky, it takes multiple steps and we have to duplicate suppliers in both systems. It'd be great if the accounting data synced online without manually opening the transfer tool every time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Consumer Services, 1-10 employees
Less than 6 months
“Excellent software”
Pros
It's really user-friendly and available in French which is a big plus for us. The platform adapts well to what we need. I can manage inventory, track maintenance and there's even an accounting integration which makes things easier.
Cons
We've only been using the software for about a month and so far no issues at all. Everything's been good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
“covers everything”
Pros
I use it a lot for maintenance tracking, managing inventory and creating our own purchase and work orders. It's a great all-in-one tool for us.
Cons
Understanding the difference between work orders and purchase orders takes some time. It's also frustrating that I can't delete things if I mess up.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Farming, 1-10 employees
More than a year
“Smooth handling of all departments”
Pros
We rely on it for planning, handling work orders and keeping track of warranties and units. Everything's just organized and accessible.
Cons
We mostly use it for managing inventory, accounting and billing clients. It handles all of that pretty well.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
7
Retail, 11-50 employees
More than a year
“a staple!”
Pros
I like how I can plan maintenance and also follow up with clients about the work done on their units whether it's under warranty or not. It keeps everything clear.
Cons
One small issue is when we receive stock, it's always recorded as of today's date not the actual delivery date. That causes a bit of confusion during end-of-month accounting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renewables & Environment, 51-100 employees
Less than 6 months
“Avg for me”
Pros
I mostly use it for purchase orders and work orders. It also helps me keep track of our inventory and the list of all our units in one place which is super helpful.
Cons
I don't like that once a purchase or work order is saved, I can't delete or undo it if I made a mistake. It would be helpful to have that option.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
“Great experience so far”
Pros
This system really fits the way our company works. It connects all my mechanical workshops together which makes everything run smoother.
Cons
Just a heads-up, you'll need to have your own server or IT support to run this software properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 51-100 employees
More than a year
“I highly recommend it”
Pros
It is easy to understand and use. Plus, everyone I've dealt with at the company has been awesome, really professional and genuinely kind.
Cons
No major complaints. If there's ever an issue or I have feedback, they take it seriously and fix it quickly. That's been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food Production, 101-500 employees
Less than a year
“Easy to use”
Pros
It's simple to use and feels really user-friendly. I didn't have to struggle to figure anything out.
Cons
It gets a bit tricky when we're working with an external garage. Things aren't as smooth in those cases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
