Total 283 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

33%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

V
Veronique

Transportation/Trucking/Railroad, 11-50 employees

More than a year

4.0

An essential software

Pros

I love how simple it is to use. I can keep track of inventory costs, vehicle maintenance and repair expenses. I can also check past purchases from suppliers, see upcoming stock and track orders. What's great is I can view the supplier invoice right from the order. Everything's just easy to find.

Cons

I wish I could create my own reports based on what I need. Also the accounting integration with SAGE is kinda clunky, it takes multiple steps and we have to duplicate suppliers in both systems. It'd be great if the accounting data synced online without manually opening the transfer tool every time.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

B
Boucher

Consumer Services, 1-10 employees

Less than 6 months

5.0

Excellent software

Pros

It's really user-friendly and available in French which is a big plus for us. The platform adapts well to what we need. I can manage inventory, track maintenance and there's even an accounting integration which makes things easier.

Cons

We've only been using the software for about a month and so far no issues at all. Everything's been good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Karine

Transportation/Trucking/Railroad, 51-100 employees

Less than 6 months

4.0

covers everything

Pros

I use it a lot for maintenance tracking, managing inventory and creating our own purchase and work orders. It's a great all-in-one tool for us.

Cons

Understanding the difference between work orders and purchase orders takes some time. It's also frustrating that I can't delete things if I mess up.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

P
Patrick

Farming, 1-10 employees

More than a year

4.0

Smooth handling of all departments

Pros

We rely on it for planning, handling work orders and keeping track of warranties and units. Everything's just organized and accessible.

Cons

We mostly use it for managing inventory, accounting and billing clients. It handles all of that pretty well.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

7

G
Guylaine

Retail, 11-50 employees

More than a year

5.0

a staple!

Pros

I like how I can plan maintenance and also follow up with clients about the work done on their units whether it's under warranty or not. It keeps everything clear.

Cons

One small issue is when we receive stock, it's always recorded as of today's date not the actual delivery date. That causes a bit of confusion during end-of-month accounting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Christian

Farming, 51-100 employees

Less than 6 months

5.0

Highly functional!

Pros

What stands out the most for me is the planning feature and how well everything works together. It keeps our operations on track.

Cons

Mobile app would make life so much simpler. Right now, I can only use it on my computer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

H
Hugo

Construction, 101-500 employees

Less than a year

4.0

I'm satisfied with it

Pros

I use it for purchase orders and transferring invoices to Accomba. It also keeps all the unit info in one place which saves me time.

Cons

The weekly planning display could be better and we'd love to have photos of the units included. Also there's no data transfer to Accomba Construction, which is a bit of a letdown.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J
Jonathan

Transportation/Trucking/Railroad, 51-100 employees

Less than 6 months

5.0

Simple to setup

Pros

All the tools related to managing work done in the shop are so well put together. Creating work orders is simple. Inventory management saves both time and money when used properly. MIR helps me track mechanical maintenance costs and makes sure our vehicles are inspected and well-maintained.

Cons

The planning feature could go deeper. It'd be super helpful to add more task details like which bay the mechanic should use or to leave small notes like in a planner. Same goes for inventory, more flexibility would be great.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

9

J
Johanne

Government Administration, 101-500 employees

Less than 6 months

5.0

Top quality software

Pros

It's really user-friendly and easy to get the hang of. I didn't have to spend hours figuring it out.

Cons

At first I found some of the terms a little confusing and had to take some time to get used to them. It's difficult to use but it gets easier once you start using it regularly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

C
Christian

Farming, 51-100 employees

Less than 6 months

5.0

Highly functional!

Pros

What stands out the most for me is the planning feature and how well everything works together. It keeps our operations on track.

Cons

Mobile app would make life so much simpler. Right now, I can only use it on my computer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

H
Hugo

Construction, 101-500 employees

Less than a year

4.0

I'm satisfied with it

Pros

I use it for purchase orders and transferring invoices to Accomba. It also keeps all the unit info in one place which saves me time.

Cons

The weekly planning display could be better and we'd love to have photos of the units included. Also there's no data transfer to Accomba Construction, which is a bit of a letdown.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J
Jonathan

Transportation/Trucking/Railroad, 51-100 employees

Less than 6 months

5.0

Simple to setup

Pros

All the tools related to managing work done in the shop are so well put together. Creating work orders is simple. Inventory management saves both time and money when used properly. MIR helps me track mechanical maintenance costs and makes sure our vehicles are inspected and well-maintained.

Cons

The planning feature could go deeper. It'd be super helpful to add more task details like which bay the mechanic should use or to leave small notes like in a planner. Same goes for inventory, more flexibility would be great.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

9

J
Johanne

Government Administration, 101-500 employees

Less than 6 months

5.0

Top quality software

Pros

It's really user-friendly and easy to get the hang of. I didn't have to spend hours figuring it out.

Cons

At first I found some of the terms a little confusing and had to take some time to get used to them. It's difficult to use but it gets easier once you start using it regularly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

E
Eric

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0

Mir -RT

Pros

This software is simple to operate and provides valuable insights.

Cons

I haven't found any significant issues with the software. It seems to be working well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JP
Jean Philippe

Transportation/Trucking/Railroad, 101-500 employees

More than a year

5.0

Best for vehicle tracking

Pros

It has grown a lot over time. They actually listen to their users and the support team has been amazing. It shows they care.

Cons

The reporting tools could look a bit more modern but they work just fine. I still get the info I need without any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP
Jean Philippe

Transportation/Trucking/Railroad, 101-500 employees

More than a year

5.0

Best for vehicle tracking

Pros

It has grown a lot over time. They actually listen to their users and the support team has been amazing. It shows they care.

Cons

The reporting tools could look a bit more modern but they work just fine. I still get the info I need without any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Real

Transportation/Trucking/Railroad, 51-100 employees

More than a year

5.0

MIR(acle)-Rt

Pros

Since February 12, 2006, we've relied on Mir-RT. Our mechanics find it intuitive to use, and it accurately tracks the time spent on vehicles. Management benefits from easy access to information and reports.

Cons

Tire management has been a focus for improvement recently; it's an area that has been on our radar for a while now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JF
Jean Francois

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0

Glad we made the switch

Pros

This tool is easy to use and has everything we need. The fact that all our information is in one place makes it so much easier to manage and look things up quickly.

Cons

It has a ton of features but making custom changes to fit our needs isn't always easy. It takes some work to personalize things.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JF
Jean Francois

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0

Glad we made the switch

Pros

This tool is easy to use and has everything we need. The fact that all our information is in one place makes it so much easier to manage and look things up quickly.

Cons

It has a ton of features but making custom changes to fit our needs isn't always easy. It takes some work to personalize things.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M
Manon

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0

How we use it?

Pros

It's super easy to use and the training they gave us covered everything we needed to know. It made getting started feel simple.

Cons

I don't really have any big complaints but it would've helped if some starting data came preloaded in the system.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8