Total 283 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

33%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

P
Pascal

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0

Implementation of our MIR-RT

Pros

This tool is really user friendly. They can check upcoming maintenance and vehicle details without any trouble. The training was perfect even for folks who aren't great with computers. And if we need help, tech support is always on point.

Cons

We've been using the software for about six months now and honestly no major issues. The only thing is, you need to spend quite a bit of time entering data and adjusting to the new way of working in the garage.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

M
Manon

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0

How we use it?

Pros

It's super easy to use and the training they gave us covered everything we needed to know. It made getting started feel simple.

Cons

I don't really have any big complaints but it would've helped if some starting data came preloaded in the system.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

P
Pascal

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0

Implementation of our MIR-RT

Pros

This tool is really user friendly. They can check upcoming maintenance and vehicle details without any trouble. The training was perfect even for folks who aren't great with computers. And if we need help, tech support is always on point.

Cons

We've been using the software for about six months now and honestly no major issues. The only thing is, you need to spend quite a bit of time entering data and adjusting to the new way of working in the garage.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

M
Melanie

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0

Day to day with MIR-RT

Pros

What I lappreciate most is how everything is in one place. I can manage my entire vehicle fleet from repairs to regular maintenance and keep track of all the inventory at the same time.

Cons

It works fine but I really wish I could personalize it more especially with the search. Having more filter options would make it way easier to find stuff.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Melanie

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0

Day to day with MIR-RT

Pros

What I lappreciate most is how everything is in one place. I can manage my entire vehicle fleet from repairs to regular maintenance and keep track of all the inventory at the same time.

Cons

It works fine but I really wish I could personalize it more especially with the search. Having more filter options would make it way easier to find stuff.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Denis

Transportation/Trucking/Railroad, 500+ employees

More than a year

4.0

Easy peasy to use

Pros

The software is simple, easy to get around and super reliable. I didn't need any extra help to figure it out.

Cons

Sometimes it's tricky to make this system work smoothly with our other admin tools. It doesn't always play nice with them.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D
Denis

Transportation/Trucking/Railroad, 500+ employees

More than a year

4.0

Easy peasy to use

Pros

The software is simple, easy to get around and super reliable. I didn't need any extra help to figure it out.

Cons

Sometimes it's tricky to make this system work smoothly with our other admin tools. It doesn't always play nice with them.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S
Stephanie

Civil Engineering, 11-50 employees

Less than 6 months

5.0

Syncs well with Acomba

Pros

When it comes to project-based management, I really appreciate how flexible It is. Transferring data is easy which fits well with the way we work.

Cons

The section for entering goods and invoices could be better. Right now, you have to click around a lot just to get through the screen.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C
Cynthia

Paper & Forest Products, 11-50 employees

Less than 6 months

5.0

I love it!

Pros

I'm impressed with how accurate and versatile this software is. We're especially big fans of the query tools, they're seriously the best!

Cons

It would be helpful if we could add another decimal place for prices since we often have to round and then fix it somewhere else. Also when we build a parts catalog for a unit, we'd like the option to send just a few items instead of the whole thing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

D
Desneiges

Construction, 11-50 employees

Less than 6 months

5.0

Tool for drill upkeep

Pros

We use it mainly to track maintenance on our drills. It keeps everything organized and helps us stay on schedule.

Cons

It's hard to say right now since we've only just started using it. Still figuring things out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W
Wesley

Transportation/Trucking/Railroad, 51-100 employees

More than a year

5.0

Solution to every problem

Pros

It is Beginner-friendly solution and covers everything we need for maintenance. It's like an all-in-one tool that keeps things organized and saves us a ton of time.

Cons

They keep making the system better and whenever we run into a problem they always seem to have a fix for it. It's nice knowing they've got our back when we need help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Stephanie

Civil Engineering, 11-50 employees

Less than 6 months

5.0

Syncs well with Acomba

Pros

When it comes to project-based management, I really appreciate how flexible It is. Transferring data is easy which fits well with the way we work.

Cons

The section for entering goods and invoices could be better. Right now, you have to click around a lot just to get through the screen.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C
Cynthia

Paper & Forest Products, 11-50 employees

Less than 6 months

5.0

I love it!

Pros

I'm impressed with how accurate and versatile this software is. We're especially big fans of the query tools, they're seriously the best!

Cons

It would be helpful if we could add another decimal place for prices since we often have to round and then fix it somewhere else. Also when we build a parts catalog for a unit, we'd like the option to send just a few items instead of the whole thing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

D
Desneiges

Construction, 11-50 employees

Less than 6 months

5.0

Tool for drill upkeep

Pros

We use it mainly to track maintenance on our drills. It keeps everything organized and helps us stay on schedule.

Cons

It's hard to say right now since we've only just started using it. Still figuring things out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W
Wesley

Transportation/Trucking/Railroad, 51-100 employees

More than a year

5.0

Solution to every problem

Pros

It is Beginner-friendly solution and covers everything we need for maintenance. It's like an all-in-one tool that keeps things organized and saves us a ton of time.

Cons

They keep making the system better and whenever we run into a problem they always seem to have a fix for it. It's nice knowing they've got our back when we need help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Janie

Construction, 51-100 employees

Less than 6 months

5.0

What it's like using MIR

Pros

It's easy to use and brings together a ton of information in one place. That centralization saves us a lot of time.

Cons

If there's a mistake in the order after we've received it, we can't delete it anymore which is kind of frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J
Janie

Construction, 51-100 employees

Less than 6 months

5.0

What it's like using MIR

Pros

It's easy to use and brings together a ton of information in one place. That centralization saves us a lot of time.

Cons

If there's a mistake in the order after we've received it, we can't delete it anymore which is kind of frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

D
Danny

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0

TRP + MIR = smooth flow

Pros

I like how it helps us stay on top of maintenance intervals. Everything is centralized and it also handles inventory management really well.

Cons

Some features aren't user friendly like when receiving stock in purchase orders, it takes a bit of clicking around to figure it out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

D
Danny

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0

TRP + MIR = smooth flow

Pros

I like how it helps us stay on top of maintenance intervals. Everything is centralized and it also handles inventory management really well.

Cons

Some features aren't user friendly like when receiving stock in purchase orders, it takes a bit of clicking around to figure it out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

C
Caroline

Transportation/Trucking/Railroad, 11-50 employees

Less than 6 months

4.0

Works really well

Pros

It was super easy to get started with the software. Ever since we began using it, we've saved money and our team works way more efficiently. It's honestly made a big difference in how we handle things.

Cons

We've only been using the software for a few months, so far no real complaints from our side.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8