Last Updated

Key Takeaways

Generated from the text of customer reviews

Moovs is a transportation management platform for chauffeur, taxi, limo, bus, and other fleet operators. While some advanced capabilities are limited to higher-tier plans, it centralizes dispatch, reservations, payments, vehicle scheduling, customer management, and sales activities. Recently, Moovs added AI-powered tools, including Miles AI Assistant, to support daily operational and customer-related tasks.

Our Verdict

Moovs is useful for transportation businesses and shuttle, taxi, and limo operators that want to centralize passenger and driver information and process driver payroll. While costs may increase growth, the platform offers reasonable pricing through its combination of dispatch and communication features. We recommend it for teams that want to manage high-volume reservations without facing double bookings.

Moovs Specifications

  • Vehicle Tracking
  • Driver Management
  • Reporting And Analytics
  • Fleet Utilization Monitoring

Moovs Features

Miles AI Assistant

Miles AI Assistant utilizes your data on vehicles, drivers, rates, customers, and trips to answer inquiries, generate accurate quotes, and book trips directly from your website. It captures lead information from visitors and produces 24/7 responses aligned with your brand’s voice. This agent can handle shared email inquiries, generate business reports, and create accounting journal entries, reducing manual work across sales, operations, and finance.

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Moovs Chat

With Moovs Chat, users get access to a dedicated phone number and two-way texting to let operators communicate with customers, passengers, and drivers, using one source of truth. It provides integrated text messaging to keep conversations within the platform, and automated messages for recurring customer, passenger, and driver communications. As a result, teams can respond faster without switching between separate messaging tools.

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Customer Portal

Moovs’ Customer Portal lets customers enter trip details, select vehicles, and receive quotes or book trips. This reduces friction in the booking process. With its website widget, customers get one-click access to the portal, helping operators catch more bookings. That said, customers can submit quote requests, make reservation updates, and sign in through SMS or email to quickly access past trips and book again.

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Moovs Reporting

This functionality provides users with customizable dashboards to monitor reservations and track key operational metrics in real time. Through its Driver Earnings reports, operators and drivers get visibility into processed payables. Meanwhile, Ride Reports show departure and arrival times. This allows transportation businesses to monitor bookings, review driver performance, and access operational data without manually compiling information.

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Pros And Cons of Moovs

Pros

  • Consolidates bookings, payments, and assignments into one platform, saving time

  • Drives revenue through its automated sales

  • Provides an easy-to-use interface that can support smaller companies

Cons

  • Quote requests may lack map visibility and built-in minimum time validation

  • Operators may not be able to access client details sometimes

Moovs Pricing

Test Drive

Standard

Pro

Enterprise

  • Customer Booking

  • Driver App

  • Basic Dispatch

  • Basic Analytics

  • Everything in Test Drive, plus:

  • Instant Payments

  • Enhanced customer communication

  • Contract E-Signature

  • Automated Trip Reviews

  • Everything in Standard, plus:

  • Advanced Dispatch

  • Smart Trip Rules

  • Dynamic Pricing

  • Custom Notifications

  • Unlimited Promo Codes

  • Dedicated Customer Success Manager

  • Everything in Pro, plus:

  • Advanced Reporting

  • Sales Pipeline and Marketing Tools

  • Unlimited Custom Forms

  • Unlimited AI PDF per CSV Uploads

  • Multi-Location Management

  • AI Suite

  • Priority Support

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Moovs Reviews

Total 25 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

92%

4

Stars

8%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

NB

Nate B.

Transportation/ Trucking/ Railroad, 1-10 employees

More than a year

5.0
August 2025

“Everything in one place!”

Pros

Moovs consolidated everything for us into a single platform, I can manage bookings, assign drivers, handle payments, track the fleet and send customer updates without toggling between separate apps or spreadsheets which has saved us a lot of time. The driver app keeps our crew synchronized in real time and our clients appreciate the rapid confirmations and automated reminders. Overall it's contemporary, user-friendly and aligns perfectly with the premium service level we uphold at Lake Ride Pros.

Cons

Setting everything up initially required a fair amount of effort to tailor it to our mixed fleet and the intense event-focused calendar and although I persevered through that customization phase, once the parameters were correctly configured the platform has been operating smoothly. There was definitely a noticeable learning curve at the outset for someone transitioning from a fully manual workflow using Google Calendar invites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH

Matt H.

Transportation/ Trucking/ Railroad, 1-10 employees

Less than a year

5.0
January 2025

“Makes my life easier”

Pros

I am very pleased with this software because it has substantially simplified my daily routine, freeing up time and reducing friction in tasks. its interactive interface makes it easy to use and my clients consistently respond positively to the experience it provides. The Moovs team is highly responsive and proactively communicates new features while offering guidance so I can continuously improve my efficiency.

Cons

I don't really have any complaints because the product covers all of my needs and even goes beyond thema nd I appreciate that the developers continuously introduce new capabilities while clearly explaining the advantages so I can make the most of each update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RI

riyad i.

Transportation/ Trucking/ Railroad, 11-50 employees

Less than a year

5.0
October 2024

“Easy for everyone”

Pros

using the interface is very easy and visually uncluttered and I absolutely adore the automated sales functionality because it has driven a significant influx of orders for my store.

Cons

Initially I experienced some outages, yet over the last six months I haven't faced any downtime at all.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What language does Moovs support?

The platform offers support in the English language.

Who are the typical users of Moovs?

Moovs is mainly used by transportation professionals and businesses that manage passenger trips and vehicle fleets. Common users include chauffeur and black-car operators, party bus and limousine companies, bus and coach operators, shuttle transportation providers, and taxi and ride-hailing companies.

Does Moovs have a mobile app?

Moovs has a mobile app for Android and iOS.

What other apps does Moovs integrate with?

Moovs software integrates with platforms like QuickBooks, Birdeye, and Samsara Software.

What types of pricing plans does Moovs offer?

Moovs price starts at $149/month for the Standard plan, designed for fleets with 2–10 vehicles. Credit card processing costs 3.4% + $0.30/transaction. A free Test Drive plan is also available. Paid plans include Pro at $199/month and Enterprise at $999/month, with different processing rates. Request a tailored Moovs pricing quote today!

Does Moovs offer an API?

Yes, the software does offer a custom API.

What level of support does Moovs offer?

The vendor offers support through its Help Center. It offers data migration and live support.