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Overview
Relay Payments offers a digital payments platform designed to streamline over-the-road expenses for carriers, drivers, and fleets. While it depends on internet connectivity for real-time transactions, its secure fuel, toll, and fee payment system, real-time tracking, and reporting features make it a dependable choice for managing trucking transactions efficiently.
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Starting Price
Custom
Relay Payments Specifications
- Route Optimization
- Driver Management
- Reporting & Analytics
- Fuel Management
What Is Relay Payments?
Relay Payments is a digital payment ecosystem designed to modernize the transportation industry’s financial workflows. By digitizing lumper payments and fuel transactions, the platform eliminates the need for physical checks and cash. This helps carriers reduce driver detention time and significantly lowers the risk of card-skimming fraud. These tools empower businesses to manage over-the-road expenses with real-time visibility, ensuring that operational capital is utilized efficiently while drivers remain focused on safely reaching their destinations.
Relay Payments Pricing
The pricing of Relay Payments is transaction-based, with fees typically ranging from 0.5% to 2.9% per transaction, according to industry benchmarks for similar fintech payment solutions. This range is intended for general budgeting purposes, as actual costs can vary based on transaction volume, payment types, and specific business agreements.
In addition to the base subscription costs, organizations should account for the following expenses:
- Chargeback Fees: $15-100 per dispute, regardless of outcome
- International Fees: 1-4% additional for cross-border transactions
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Relay Payments Integrations
The software supports integration with multiple systems and platforms, such as:
- McLeod Software
- Tai TMS
- RMIS
- LoadStop
- Fleetio software
Who Is Relay Payments For?
Relay Payments is ideal for a wide range of industries and logistics sectors, including:
- Long-haul trucking
- Freight brokerage
- Fuel retail
- Third-party logistics
Is Relay Payments Right For You?
Relay Payments is ideal for logistics companies seeking a secure, cardless payment solution that streamlines over-the-road expenses. Its Relay Pulse technology integrates with ELDs in real time to prevent fuel fraud and ensure compliance. The platform’s network of trusted carriers, brokers, and merchant partners enables efficient fuel, lumper, and freight payments. For operations aiming to reduce administrative delays and enhance transparency, Relay provides a reliable, scalable solution.
Still unsure about Relay Payments? Contact us at (661) 384-7070 for further guidance.
Relay Payments Features
Fuel Payments
The platform provides secure fuel payments through Relay’s merchant network, helping carriers locate and pay for diesel along their routes. Freight brokers can issue RelayCodes to drivers, ensuring automated tracking, reporting, and fraud protection while simplifying reconciliation and maintaining complete visibility of fuel transactions.
Lumper Payments
Relay Payments ensures instant lumper payments and digital receipts at over 90% of warehouses nationwide. The platform allows prepayment, location-based security, receipt splitting for LTL deliveries, and instant reimbursement verification. These features maximize drivers’ hours of service while reducing dock delays and simplifying the payment process for carriers.
Parking Reservations
The software helps users access secure parking and storage for drivers and assets. Its GPS-enabled app allows drivers to instantly locate, reserve, and pay for parking. Long-term reservations can be arranged through the brokerage team, providing consistent safety, convenience, and real-time management of parking along carrier routes.
Carrier Payments
Relay Payments centralizes freight payments to improve carrier relations and loyalty. The platform enables fast payments, QuickPay terms, and priority programs. Users can efficiently manage customer accounts, negotiate contracts, and create incentive programs that encourage repeat business while streamlining the overall payment process for carriers.
Warehouse Unloading
Relay Payments reduces dwell time by preauthorizing lumper payments, enabling trucks to unload quickly and return to the road. Instant payments eliminate after-hours approval calls, reduce reliance on fleet checks, and generate digital receipts, ensuring carriers are reimbursed efficiently while optimizing operational workflow and driver hours.
Pros And Cons of Relay Payments
Pros
Automated receipts and tracking simplify expense records
Improves cash flow with instant digital broker payments
Consolidates multiple OTR payments into one platform
Cons
Regulatory compliance demands can be complex
Full benefits depend on adopting Relay’s merchant network
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Frequently Asked Questions
What level of support does Relay Payments offer?
Relay Payments offers support via phone and an online contact form.
Who are the typical users of Relay Payments?
Relay Payments features are used by carriers, freight brokers, fleet managers, and logistics companies to streamline payments, reduce administrative delays, and improve operational efficiency across over-the-road transportation.
What types of pricing plans does Relay Payments offer?
Relay Payments pricing is transaction-based, typically ranging from 0.5% to 2.9% per transaction. Actual costs may vary depending on transaction volume, payment types, and specific business agreements, so this range is intended for general budgeting purposes. Get a detailed Relay Payments cost breakdown to make an informed decision.
Does Relay Payments have a mobile app?
Yes, Relay Payments offers a dedicated mobile app for both iOS and Android.
What language does Relay Payments support?
Relay Payments software primarily supports English, Spanish, Punjabi, and Russian.
Does Relay Payments offer an API?
Yes, Relay Payments offers an API.
What other apps does Relay Payments integrate with?
Relay Payments integrates with platforms including Fleetio, RMIS, McLeod Software, Tai TMS, and LoadStop to streamline payment and operational workflows.