Relay Payments

Relay Payments

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Overview

Relay Payments offers a digital payments platform designed to streamline over-the-road expenses for carriers, drivers, and fleets. While it depends on internet connectivity for real-time transactions, its secure fuel, toll, and fee payment system, real-time tracking, and reporting features make it a dependable choice for managing trucking transactions efficiently.

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Starting Price
Custom

Relay Payments Specifications

  • Vehicle Tracking (GPS)
  • Fuel Management
  • Driver Management
  • Route Optimization

Relay Payments Features

Carrier Payments

Relay Payments centralizes freight payments to improve carrier relations and loyalty. The platform enables fast payments, QuickPay terms, and priority programs. Users can efficiently manage customer accounts, negotiate contracts, and create incentive programs that encourage repeat business while streamlining the overall payment process for carriers.

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Fuel Payments

The platform provides secure fuel payments through Relay’s merchant network, helping carriers locate and pay for diesel along their routes. Freight brokers can issue RelayCodes to drivers, ensuring automated tracking, reporting, and fraud protection while simplifying reconciliation and maintaining complete visibility of fuel transactions.

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Warehouse Unloading

Relay Payments reduces dwell time by preauthorizing lumper payments, enabling trucks to unload quickly and return to the road. Instant payments eliminate after-hours approval calls, reduce reliance on fleet checks, and generate digital receipts, ensuring carriers are reimbursed efficiently while optimizing operational workflow and driver hours.

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Parking Reservations

The software helps users access secure parking and storage for drivers and assets. Its GPS-enabled app allows drivers to instantly locate, reserve, and pay for parking. Long-term reservations can be arranged through the brokerage team, providing consistent safety, convenience, and real-time management of parking along carrier routes.

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Lumper Payments

Relay Payments ensures instant lumper payments and digital receipts at over 90% of warehouses nationwide. The platform allows prepayment, location-based security, receipt splitting for LTL deliveries, and instant reimbursement verification. These features maximize drivers’ hours of service while reducing dock delays and simplifying the payment process for carriers.

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Pros And Cons of Relay Payments

Pros

  • Consolidates multiple OTR payments into one platform

  • Automated receipts and tracking simplify expense records

  • Improves cash flow with instant digital broker payments

Cons

  • Full benefits depend on adopting Relay’s merchant network

  • Regulatory compliance demands can be complex

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Frequently Asked Questions

What level of support does Relay Payments offer?

Relay Payments offers support via phone and an online contact form.

Who are the typical users of Relay Payments?

Relay Payments features are used by carriers, freight brokers, fleet managers, and logistics companies to streamline payments, reduce administrative delays, and improve operational efficiency across over-the-road transportation.

What types of pricing plans does Relay Payments offer?

Relay Payments pricing is transaction-based, typically ranging from 0.5% to 2.9% per transaction. Actual costs may vary depending on transaction volume, payment types, and specific business agreements, so this range is intended for general budgeting purposes. Get a detailed Relay Payments cost breakdown to make an informed decision.

Does Relay Payments have a mobile app?

Yes, Relay Payments offers a dedicated mobile app for both iOS and Android.

What language does Relay Payments support?

Relay Payments software primarily supports English, Spanish, Punjabi, and Russian.

Does Relay Payments offer an API?

Yes, Relay Payments offers an API.

What other apps does Relay Payments integrate with?

Relay Payments integrates with platforms including Fleetio, RMIS, McLeod Software, Tai TMS, and LoadStop to streamline payment and operational workflows.