Last Updated
Overview
Silent Passenger is a fleet management software that delivers real-time visibility into vehicle operations and driver safety. While integration often requires third-party API connections, the platform provides advanced maintenance monitoring and asset tracking. Its actionable insights make it a reliable solution for fleet operators.
Silent Passenger Specifications
- Vehicle Tracking (GPS)
- Fuel Management
- Maintenance Scheduling
- Driver Management
Silent Passenger Features
Vehicle Maintenance Monitoring
This feature provides real-time GPS location tracking and detailed maps, allowing fleet managers to see the exact location of their vehicles and assets at any moment. It offers full visibility and control, helping to streamline dispatching and improve delivery times. Users can also set up alerts for speed, stops, and geo-fencing.
Driver Safety
Silent Passenger helps enhance driver safety through behavior analysis and real-time alerts. It monitors speeding, harsh braking, and other risky behaviors. By using this data, managers can proactively coach drivers, reduce the risk of accidents, and potentially lower insurance costs. This functionality is crucial for maintaining a safe fleet.
Fleet Routing
The platform allows you to easily monitor and manage routine vehicle maintenance tasks. You can keep track of oil changes, inspections, and registrations, and receive timely alerts for upcoming service. This proactive approach helps reduce vehicle downtime, extends the lifespan of your assets, and prevents costly, unexpected breakdowns.
Fuel Management
Silent Passenger provides real-time reports on fleet fuel consumption. The software helps you track fuel usage and purchases, identify inefficient driving habits, and optimize routes to save on fuel costs. It gives you the data needed to make informed decisions that directly impact on your bottom line.
Pros And Cons of Silent Passenger
Pros
Silent Passenger provides advanced reporting to improve driver safety
Reduces accidents and helps quantify overall fleet operational savings
Offers reliable customer support for smooth fleet management operations
Solution exceeded expectations, delivering results beyond initial projections
Cons
Limited reporting options might restrict decision-making flexibility
Non-intuitive workflows reduce team efficiency
Silent Passenger Reviews
Total 81 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars54%
4
Stars33%
3
Stars9%
2
Stars2%
1
Stars1%
Share your experience
Amy F.
Construction, 101-500 employees
More than a year
“slow reports and inaccurate stops”
Pros
On the rare occasions when the system runs at full capacity, it performs really well but we've run into so many ongoing issues that we're likely going to switch to another company.
Cons
Response times have been terrible, with reports taking around 30 seconds to load. The stop reports are also inaccurate and the software in the vehicles regularly fails to log correct stops and the actual amount of time spent there.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Gabriel B.
Oil & Energy, 11-50 employees
Less than a year
“reliable gps truck tracking”
Pros
Their GPS tracking on the trucks has been a really useful feature.
Cons
The fleet activity details always seemed a bit off to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
justin f.
Construction, 101-500 employees
More than a year
“good map feature”
Pros
Being able to pull up the map is really helpful to our team.
Cons
App and website show some inconsistencies. On the website only stops show. It even seems like the app gives more information than what's readily available on the web version.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
7
Frequently Asked Questions
What language does Silent Passenger support?
The software primarily supports English.
Does Silent Passenger have a mobile app?
Yes, the Silent Passenger mobile application is available.
What other apps does Silent Passenger integrate with?
The software supports integration with GPS tracking and telematics platforms.
What types of pricing plans does Silent Passenger offer?
Silent Passenger pricing is customized according to fleet size and the features your business requires. Get a Silent Passenger price customized quote.
Does Silent Passenger offer an API?
Yes, Silent Passenger provides the SP Connect API to integrate data with third-party software and simplify fleet management tasks.
Who are the typical users of Silent Passenger?
Typical users include fleet managers, owners, and operators in industries such as transportation, construction, field services, and delivery.
What level of support does Silent Passenger offer?
Silent Passenger provides dedicated customer support through phone assistance.