SISMETRO Reviews

Pros

The system runs quickly and the overall layout of the program is well organized.

Cons

Nothing really bothers me about it but when I need to look up service requests, it takes longer than it should because I have to complete too many fields to find them.

Pros

In my experience the platform is quite practical to use and the terminology is simple to understand.

Cons

The route and lubrication inspection registration could be better.

Pros

Its simplicity is the best part. It's very quick to use and everything feels simple.

Cons

In my opinion the alerts could be more noticeable and a few sections need better visibility.

Pros

It's a very practical tool, with clear illustrations and charts and graphs that are simple for all of us to understand.

Cons

The data and report extraction process still has room for improvement especially when it comes to page layouts for presenting images and data better.

Pros

Pulling reports is easy and the layout is simple to understand and navigate.

Cons

Keeping the mobile sync updated regularly can be challenging for me and also uploading photos through the app occasionally doesn't work.

Pros

Being an online platform makes this software really practical since I can use it on a PC, tablet or phone without any hassle.

Cons

We're still in the implementation phase so I haven't started using all of the system's features yet but I'm hoping to make full use of them soon.

Pros

One of the best parts of this software for me is how simple it is to use. Since it's very easy to understand, it supports our daily work and makes things easier for both technicians and production teams when handling service requests and management tasks. After we rolled it out in the company we started saving time and gained a much clearer, more precise view of our assets. With better tracking of equipment details we also managed to improve their availability by a significant margin.

Cons

Since the software is still relatively new there are a few areas that need adjustments. That said, these issues have not interfered with the system's overall good performance.

Pros

The part I value most is the database especially the information shared by our maintenance planning team and technical team. The QR code feature is definitely the highlight.

Cons

Overall, the software works very well. The only thing my team and I like less is that we sometimes need to shrink file sizes before we can attach them in the system.

Pros

Keeping track of preventive plans is one of the strongest parts of SISMETRO. Also checking the history is very uncomplicated.

Cons

The only thing missing for me is a mobile notification to alert users whenever a corrective service request is opened.

Pros

It comes with a wide range of tools that are already functional and ready to use.

Cons

A few features still need further development to better fit the way we work. There have also been several occasions when certain functions simply stop working.

Pros

Setup was pretty simple and putting it into use didn't take much effort since the system is so easy to understand.

Cons

Mobile app falls short compared with the browser version and doesn't perform quite as well overall.

Pros

Submitting service requests is easy. The software helps us cut down on paper since the requests are sent directly to users' phones.

Cons

It doesn't refresh automatically so it needs to be synchronized each time before use.

Pros

One thing that really helps is the maintenance module especially the scheduling feature since it makes management much simpler. It lets us clearly track both open service requests and the ones that have already been scheduled.

Cons

The dashboards don't really work so they aren't functional when needed.

Pros

The interface is very well designed and the system is simple to learn and use after setup.

Cons

Set up was challenging for us since all the initial information had to be entered manually. Things like the asset tree and maintenance plans need to be added one by one and the feature set feels somewhat limited.

Pros

It's practical, genuinely useful in day-to-day work and simple to use.

Cons

I really do not have much to complain about, mainly because it is only a small part of my routine.

Pros

Finding reports is easy and the system is simple to use when delivering service out in the field.

Cons

Customizing it is challenging which frustrates me. Also integrating it with the ERP is not very easy.

Pros

Managing our everyday work activities is made very simple thanks to this software.

Cons

When requesting parts, the system generates a separate request for each product. It would be much better in my opinion if it allowed a single request for multiple products within the same service order.

Pros

It's very easy to understand and adapt to different needs though there's limits to that. Also it usually runs quite fast while presenting information in a clear way.

Cons

A few features that come built into other software aren't available here by default so we end up relying on customizations or workarounds to cover those gaps.

Pros

The reporting is solid, the system is simple to understand and it does a good job covering most of what we need.

Cons

Calibration management is rather weak. Moreover I have to click around and search too much whenever I need to find something.

Pros

There's some room to adjust features that were already implemented for other companies which helps adapt the system a bit better to our needs.

Cons

Support has been very weak. Responses are slow and when they do come in, they usually don't bring a real solution.