SISMETRO Reviews

Pros

The interface is clear and the real-time monitoring works efficiently which makes asset and maintenance management much more simplified for us.

Cons

Some customization options seem a bit limited which makes it harder to adapt the system to specific organizational needs.

Pros

This has made managing tasks, keeping everything under control and handling online orders much more convenient.

Cons

Honestly I don't have much to complain about.

Pros

It's a very practical platform and it has been reliable and secure to use.

Cons

I'd definitely recommend it to other users.

Pros

The traceability features and the way service orders are organized work really well.

Cons

I think the Android version could use a few improvements especially adding more space to record the hours worked.

Pros

It handles service requests well, keeps track of hours worked, provides useful indicator reports and gives us good control over maintenance plans.

Cons

One limitation is asset movement since the system only lets you move one asset at a time. It would be much more practical for our workload if there were an option to transfer several assets together to the same location.

Pros

Keeping track of hours, service requests and maintenance is handled really well and the data quality in the O&M reports is very solid.

Cons

It would be better in my opinion if the failure reports had more selectable fields when filling out the RAF.

Pros

Entering information in the system is very practical and works well in our daily use.

Cons

Once an order has been closed, there's no way to edit it.

Pros

One of the best parts is how much information can be attached to the service order. It gives plenty of room to document everything clearly and keep the record complete.

Cons

I've noticed that when a machine stops, there's no option to send an automatic alert unless the service order is filled out first.

Pros

It handles nearly everything across the company and makes both preventive and corrective service orders much simpler to manage.

Cons

The mobile app still needs work. Having to sign in again every time I want to close a service order is inconvenient.

Pros

Offline synchronization works flawlessly. It has never crashed or caused any data loss.

Cons

Honestly, I haven't noticed any downsides because everything has been working perfectly.

Pros

Having everything in one place for managing company assets is really helpful. It also does a solid job tracking maintenance metrics like MTBF, MTTR and availability and service orders are simple to monitor and control.

Cons

From time to time the system has bugs. There are also stability issues which can really annoy me sometimes.

Pros

Getting started with it was very simple and I was able to learn how everything works in a short time.

Cons

One problem is that photos vanish from the app while it's syncing.

Pros

Opening service requests is very practical and the integrated features are easy to navigate.

Cons

A few reports still can't be exported and it makes things very inconvenient for us.

Pros

Being able to manage and keep track of spare parts is a really valuable feature.

Cons

Access can only be granted after the permissions are set up so that configuration has to be done first. I find that to be a little inconvenient.

Pros

In my opinion this software is essential for technicians' day-to-day work because it helps keep tasks organized and tracked clearly. It's also very simple to use especially for actions like opening a service request.

Cons

The only problem is that mobile synchronization takes a bit too long. It would be much better if that process happened automatically.

Pros

Whether I'm on the app or working from a PC this is a very user-friendly system.

Cons

I don't have any complaints. Everything about it worked well for me and it's an excellent tool.

Pros

Having access to overall maintenance information and being able to keep it under control has been very useful.

Cons

What I think would make it even better is adding an option in the reports to automatically generate an Excel file with open service requests and pending items.

Pros

It didn't take much time for us to get comfortable with this software. Even with minimal training, it's possible to learn it quickly and use it as part of the daily routine without much trouble.

Cons

The printed sheet the technician uses doesn't provide enough space to properly document nonconformities.

Pros

Being able to enter information directly from the phone in real time is a big advantage to us.

Cons

Mobile sync is a bit slow and it only updates orders that have been modified.

Pros

The platform is easy to use and responds quickly. It helps me finish my daily equipment inspections and checklists in no time.

Cons

Every now and then it freezes and makes access a bit difficult but it doesn't happen often.