Tenstreet Reviews

“Reporting options are the best

Pros

I am impressed with the reporting options and the many tagging choices. I can also message candidates and drivers through the Tenstreet Pulse app and send or receive documents from them.

Cons

Verifying past employers for leased drivers is a hassle as the process is a bit complicated. It also relies too much on terminal agents reaching out manually instead of sending automated requests.

“speed up onboarding process

Pros

It keeps my DQ files organized and my onboarding process has become much faster and simpler.

Cons

Well it took me a little time to get used to the platform but they do a great job walking me through everything step by step. They hold team meetings, answer questions thoroughly and make sure I fully understand the system before I'm on my own.

“needs to give faster support

Pros

Tenstreet Pay is a reliable place to store DQF files and routine US inspection records and I also use it to archive violation histories.

Cons

It still needs improvements and much faster responses from the support team.

“Too complex for average users

Pros

Personally what I like most about it is that it provides a really broad platform packed with powerful, useful capabilities.

Cons

What frustrates me most is how complex the platform can be as it's easy for an average user to get lost in all the dropdowns and options. For example even ordering a simple motor vehicle report takes three clicks through different menus. Yes, there are tools to sort candidates but everything feels overly complicated and slow. Even though it has many features, it does not feel very practical for a standard mid-sized trucking company like ours. Cutting back on some features and simplifying workflows would help reduce the clutter. Overall I think it's too busy, not user friendly and takes too long to learn.

“Helps track applicants

Pros

The software helps me keep track of applicants and manage driver qualification files.

Cons

There are not many negatives about it that I can think of.

“love the helpful support

Pros

It's very easy to use. I also like how the platform keeps everything simple, clear and organized. Customer support is helpful too if you ever need them and in 7 years, I have only had to contact them once. I am on the site every day and uploading or adding info is simple.

Cons

Not much I can complain about. Overall I find it simple and I won't switch to anything else.

“Access to millions of drivers and companies

Pros

I rely on the largest database available as it gives me access to millions of drivers and companies.

Cons

The only problem is the cost. Apart from that, it is flawless.

“Videos train drivers consistently

Pros

One of the things I like are the online videos, quizzes and forms as they make it much simpler to train new drivers consistently across all of our offices.

Cons

I do notice that there are monthly integration fees whenever you connect it with another platform which adds ongoing costs.

“Tracks activity across multiple sources

Pros

With Tenstreet, I am able to see activity across multiple sources which helps me keep better track of things.

Cons

It's really frustrating that only one person can be logged into an account at a time that limits teamwork.

“Sorting options export driver data

Pros

I really like all the sorting options and the ability to export driver databases so I can easily import them into our marketing and ad tools.

Cons

Time to time I keep running into issues where certain features stop working or the whole platform goes down more often than other software I use which is frustrating.

“Best first contact with drivers

Pros

This feels like the best way to make first contact with potential drivers.

Cons

Several drivers have told me it takes them too long to finish yet I understand we must collect all of the requested information.

“helps us build a database quickly

Pros

It is pretty easy to generate reports and put together our database.

Cons

What I don't like is that I don't get notifications when new leads come in and I cannot send mass texts to applicants. It would also be easy to add an opt-in checkbox so applicants agree to receive texts then we could actually use that feature.

“Simple driver job details access

Pros

Tenstreet Pay software is simple and easy to use whenever I need details about drivers who are looking for jobs.

Cons

Honestly I can't find anything I dislike about this software.

“Pre-filled applications save much time

Pros

This is the best way to get an application as everything is pre-filled for you which saves a lot of time.

Cons

I don't have any real complaints as I find it to be a very handy, convenient tool for submitting applications.

“impressed by how easy it is to find active drivers

Pros

I am impressed by how easy this tool makes it to find truck drivers who are actively looking for work. Overall it is very simple to use when searching for candidates.

Cons

Reapplication is a problem. As every time a driver applies, it seems to go to nearly every trucking company on the platform which is frustrating. Plus I wish submissions didn't go to everyone because it actually makes it harder for me to hire a driver.

“well organized tool overall

Pros

What I like is that everything is presented in a neat organized way. Also it is easy to use and because it's widely adopted applicants can simply import their information.

Cons

I often run into situations where applicants put a job under unemployment or list truck school as regular education. For my role, those items need to be in the right spots so it's annoying to have to go back and re-enter everything manually. It would be much easier if there were a quick button to move those entries into the correct category.

“Track applications across multiple companies

Pros

Being able to keep track of my applications easily, transfer applications to other companies and communicate with multiple companies all in one place is something I really like.

Cons

When I forget my password, I get locked out of my account and regaining access is a real headache because it's not easy to log back in.

“Easiest employment verification sending

Pros

It is the easiest way to send out employment verifications.

Cons

I honestly have no complaints at all as there's nothing about it that I dislike.

“Quick learning with minimal training

Pros

Tenstreet Pay platform is really easy to use and very user friendly. I have been using it for two months with minimal training and picked it up quickly.

Cons

It would be great to have better sorting in the worklist because navigating items can be frustrating. Scrolling feels awkward too as one main pane scrolls while a smaller one scrolls separately and the layout could be cleaner. Also a simpler way to clear alerts would really help.

“Driver info saved for future

Pros

This is the best app in the transportation industry. As it is easy to use, works well on mobile and stores driver information so it's ready for future applications.

Cons

Sometimes I have trouble using the Pulse application especially when the text message feature doesn't work smoothly.