Total 139 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

32%

3

Stars

4%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

OM
Omar Maldonado

Wholesale, 1-10 employees

Less than 6 months

5.0

“User-friendly system”

Pros

I found the system to be very user-friendly. The forms are also simple to work with.

Cons

On the web version the screens make it very difficult to view the map properly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

JCK
Jean Claude Kathriner

Food Production, 101-500 employees

More than a year

4.0

“Strong logistics tool for fleet management”

Pros

Track-Pod has been a really strong logistics tool for our fleet. We honestly wouldn't be able to manage our deliveries properly without it.

Cons

I was expecting better AI when it comes to recognizing delivery chronology.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

SF
Simon Fisher

Computer Hardware, 101-500 employees

Less than a year

5.0

“quick setup”

Pros

Setup and overall general use of the software is simple and hassle-free.

Cons

Honestly can't think of anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AK
Anas kt

Furniture, 101-500 employees

Less than a year

4.0

“Good solid team tracking capability”

Pros

Assigning jobs is simple and keeping track of the team and vehicle works really well.

Cons

True live vehicle movement, similar to what apps like Life360 provide, seems to be missing right now.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

OS
Oliver Scott

Food & Beverages, 101-500 employees

Less than 6 months

4.0

“flexible system”

Pros

It slotted into the way we already work without any trouble which made the setup feel very natural. We haven't connected it directly with other software yet but even without that it's been very easy to use.

Cons

When I'm managing multiple vehicles at the same time the interface gets pretty cluttered.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

RM
Rodney Mackrill

Civil Engineering, 11-50 employees

Less than 6 months

5.0

“Easy configuration”

Pros

Getting everything configured is simple, the platform is easy to work with and the customer support team is fast to respond and very helpful.

Cons

In my opinion it would be useful to have ready-made integration APIs for Gmail and similar tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

DM
DIrk McCabe

Logistics and Supply Chain, 1-10 employees

More than a year

4.0

“API supports many integrations”

Pros

While comparing it with similar products, this one stood out because its API supports more integrations than the other options we looked at.

Cons

It costs more than other competitors in the same category.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

JL
Jamie Louw

Logistics and Supply Chain, 1-10 employees

Less than 6 months

5.0

“outstanding customer service”

Pros

I'm really pleased with this product and their customer service has been excellent as well.

Cons

None.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GSD
Gary Stokes Davy

Construction, 101-500 employees

Less than 6 months

5.0

“good usability”

Pros

Compared with the system we used before, this one is much more user-friendly and simpler to navigate.

Cons

It does feel limited by the number of drivers allowed and it can't really handle replacement drivers when the regular driver is on holiday.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

LD
Lucas Donaire

Logistics and Supply Chain, 11-50 employees

More than a year

4.0

“saves time and money”

Pros

The integration API is easy to use and it helps us cut down on both time and costs.

Cons

I'm annoyed by the photo capture limit. Also removing live tracking from the advanced version was a disappointing change.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MNG
Mgcini Norman Gumbi

Accounting, 1-10 employees

More than a year

4.0

“powerful routing and live tracking”

Pros

Real-time GPS driver tracking and automated notifications make the whole process much more efficient. The auto-routing tools, customizable POD and drag-and-drop features are all very practical especially when I need to build and optimize routes quickly. The dashboard is clean and extremely easy to work with. It also does a good job storing address and item records, then auto-filling them when needed. Setup was simple, the system is easy to learn and the live stats are very useful.

Cons

Some things cannot be edited. Address lookup can also be inaccurate at times especially in rural areas. Phone battery drain was the biggest issue I noticed although it is manageable when the device stays plugged in and charging in the vehicle. It would also be better if there were an option to change the phone number used for text tracking updates.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

SG
Stella Grondin

Building Materials, 11-50 employees

Less than a year

5.0

“Fast support responses”

Pros

Whenever a question comes up their support team responds incredibly fast and always has an answer ready. Every problem of ours has gotten a solution and the support has been really helpful. Thanks to the team for that.

Cons

All good from my end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RR
Roberto Ruggiero

Retail, 101-500 employees

Less than a year

5.0

“boosted our customer satisfaction”

Pros

This has been a really valuable partner for us. Their delivery software has helped us improve customer satisfaction and strengthen overall engagement and performance.

Cons

In smaller countries, the route optimization still doesn't perform as efficiently as it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SDF
steve del fatti

Warehousing, 500+ employees

Less than 6 months

5.0

“Gives real-time updates”

Pros

It's interface is very accessible. We found it rather simple to set up and the real-time information is especially useful.

Cons

There really isn't anything I dislike about it tbh.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DW
Delon Wauchope

Logistics and Supply Chain, 1-10 employees

Less than 6 months

5.0

“user-friendly platform”

Pros

I really enjoyed working with the software. It's so user-friendly.

Cons

Only thing missing was white-labeling. It would have been even better if we could have had our own branded login website.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SA
Salim Adam

Transportation/Trucking/Railroad, 1-10 employees

Less than 6 months

4.0

“routing saves time”

Pros

The drop routing and optimization features really enhanced my experience as a user.

Cons

Customers can't leave reviews through the app which is a bit inconvenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SM
Sean Murphy

Wine and Spirits, 101-500 employees

Less than 6 months

5.0

“Has a lot of features!”

Pros

This platform is feature-packed and still manages to be accessible and simple. It covered all of our business needs straight out of the box without requiring extra workarounds or add-ons.

Cons

Only have good things to say!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

CW
chris wium

Food & Beverages, 1-10 employees

Free Trial

5.0

“Includes multiple functions”

Pros

Track pod packs multiple useful functions into one place, stores information well and gives real-time updates that help our business a lot.

Cons

No real downsides have stood out to us. We've been happy with the software overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

KG
Kyriakos Gogakis

Logistics and Supply Chain, 101-500 employees

Less than 6 months

5.0

“friendly interface”

Pros

It's got a user friendly interface which makes it quick to learn and simple to work with. I love their customer support team too.

Cons

There's not much to complain about tbh. It comes across as very polished and well-developed software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JB
Jonathan Benrimon

Arts and Crafts, 11-50 employees

Less than 6 months

5.0

“Reliable delivery records”

Pros

One of the best parts of it is how simple it is to use and being able to pull up delivery photos from months earlier is incredibly valuable. We handle artwork pickups and honestly, I wouldn't trust any other database for keeping track of everything.

Cons

The route optimization could be a little more refined when it comes to giving clients more precise ETAs. That said even the most advanced software probably can't predict traffic perfectly for the next day. They've already added useful tweaks like adjusting average driver speed and setting time windows. Realistically I don't think there's a better alternative out there which is why this still feels like the best option.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9