Track-POD Reviews
Total 139 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars32%
3
Stars4%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Wholesale, 1-10 employees
Less than 6 months
“User-friendly system”
Pros
I found the system to be very user-friendly. The forms are also simple to work with.
Cons
On the web version the screens make it very difficult to view the map properly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Food Production, 101-500 employees
More than a year
“Strong logistics tool for fleet management”
Pros
Track-Pod has been a really strong logistics tool for our fleet. We honestly wouldn't be able to manage our deliveries properly without it.
Cons
I was expecting better AI when it comes to recognizing delivery chronology.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Computer Hardware, 101-500 employees
Less than a year
“quick setup”
Pros
Setup and overall general use of the software is simple and hassle-free.
Cons
Honestly can't think of anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Furniture, 101-500 employees
Less than a year
“Good solid team tracking capability”
Pros
Assigning jobs is simple and keeping track of the team and vehicle works really well.
Cons
True live vehicle movement, similar to what apps like Life360 provide, seems to be missing right now.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Food & Beverages, 101-500 employees
Less than 6 months
“flexible system”
Pros
It slotted into the way we already work without any trouble which made the setup feel very natural. We haven't connected it directly with other software yet but even without that it's been very easy to use.
Cons
When I'm managing multiple vehicles at the same time the interface gets pretty cluttered.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Civil Engineering, 11-50 employees
Less than 6 months
“Easy configuration”
Pros
Getting everything configured is simple, the platform is easy to work with and the customer support team is fast to respond and very helpful.
Cons
In my opinion it would be useful to have ready-made integration APIs for Gmail and similar tools.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Logistics and Supply Chain, 1-10 employees
More than a year
“API supports many integrations”
Pros
While comparing it with similar products, this one stood out because its API supports more integrations than the other options we looked at.
Cons
It costs more than other competitors in the same category.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Logistics and Supply Chain, 1-10 employees
Less than 6 months
“outstanding customer service”
Pros
I'm really pleased with this product and their customer service has been excellent as well.
Cons
None.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 101-500 employees
Less than 6 months
“good usability”
Pros
Compared with the system we used before, this one is much more user-friendly and simpler to navigate.
Cons
It does feel limited by the number of drivers allowed and it can't really handle replacement drivers when the regular driver is on holiday.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Logistics and Supply Chain, 11-50 employees
More than a year
“saves time and money”
Pros
The integration API is easy to use and it helps us cut down on both time and costs.
Cons
I'm annoyed by the photo capture limit. Also removing live tracking from the advanced version was a disappointing change.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Accounting, 1-10 employees
More than a year
“powerful routing and live tracking”
Pros
Real-time GPS driver tracking and automated notifications make the whole process much more efficient. The auto-routing tools, customizable POD and drag-and-drop features are all very practical especially when I need to build and optimize routes quickly. The dashboard is clean and extremely easy to work with. It also does a good job storing address and item records, then auto-filling them when needed. Setup was simple, the system is easy to learn and the live stats are very useful.
Cons
Some things cannot be edited. Address lookup can also be inaccurate at times especially in rural areas. Phone battery drain was the biggest issue I noticed although it is manageable when the device stays plugged in and charging in the vehicle. It would also be better if there were an option to change the phone number used for text tracking updates.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Building Materials, 11-50 employees
Less than a year
“Fast support responses”
Pros
Whenever a question comes up their support team responds incredibly fast and always has an answer ready. Every problem of ours has gotten a solution and the support has been really helpful. Thanks to the team for that.
Cons
All good from my end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 101-500 employees
Less than a year
“boosted our customer satisfaction”
Pros
This has been a really valuable partner for us. Their delivery software has helped us improve customer satisfaction and strengthen overall engagement and performance.
Cons
In smaller countries, the route optimization still doesn't perform as efficiently as it should.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Warehousing, 500+ employees
Less than 6 months
“Gives real-time updates”
Pros
It's interface is very accessible. We found it rather simple to set up and the real-time information is especially useful.
Cons
There really isn't anything I dislike about it tbh.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Logistics and Supply Chain, 1-10 employees
Less than 6 months
“user-friendly platform”
Pros
I really enjoyed working with the software. It's so user-friendly.
Cons
Only thing missing was white-labeling. It would have been even better if we could have had our own branded login website.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Transportation/Trucking/Railroad, 1-10 employees
Less than 6 months
“routing saves time”
Pros
The drop routing and optimization features really enhanced my experience as a user.
Cons
Customers can't leave reviews through the app which is a bit inconvenient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Wine and Spirits, 101-500 employees
Less than 6 months
“Has a lot of features!”
Pros
This platform is feature-packed and still manages to be accessible and simple. It covered all of our business needs straight out of the box without requiring extra workarounds or add-ons.
Cons
Only have good things to say!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Food & Beverages, 1-10 employees
Free Trial
“Includes multiple functions”
Pros
Track pod packs multiple useful functions into one place, stores information well and gives real-time updates that help our business a lot.
Cons
No real downsides have stood out to us. We've been happy with the software overall.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Logistics and Supply Chain, 101-500 employees
Less than 6 months
“friendly interface”
Pros
It's got a user friendly interface which makes it quick to learn and simple to work with. I love their customer support team too.
Cons
There's not much to complain about tbh. It comes across as very polished and well-developed software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Arts and Crafts, 11-50 employees
Less than 6 months
“Reliable delivery records”
Pros
One of the best parts of it is how simple it is to use and being able to pull up delivery photos from months earlier is incredibly valuable. We handle artwork pickups and honestly, I wouldn't trust any other database for keeping track of everything.
Cons
The route optimization could be a little more refined when it comes to giving clients more precise ETAs. That said even the most advanced software probably can't predict traffic perfectly for the next day. They've already added useful tweaks like adjusting average driver speed and setting time windows. Realistically I don't think there's a better alternative out there which is why this still feels like the best option.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9