TruckingOffice Reviews

“Best for owner-operators but interface dated

Pros

As an owner-operator, I really like this tool, it's tailored more toward solo people like me rather than owners of fleets, small trucking firms, or those running dual-authority operations.

Cons

the interface feels pretty dated at first glance.

“Easy to use and ideal for small businesses

Pros

This tool is incredibly easy to use and I find it perfect for small businesses with everything condensed into a manageable system.

Cons

Personally, I've noticed the owner-operator settlement reports could use improvement. I'd really appreciate an option to automatically generate reports that already include that week's expenses, things like tolls, fuel and DEF, so I don't have to enter them manually each time.

“manual entry can feel clunky

Pros

Finding year-to-date expenses and gross amounts for each owner-operator is feasible and I really appreciate not having to dig through multiple reports.

Cons

it involves a lot of manual data entry and I find updating information from the settlement pages to be clunky and not easy.

“Great for driver dispatch and payroll

Pros

Staying on top of dispatch details and handling payroll is simple and I find the platform very practical for daily operations.

Cons

When I first started using it, the company provided only minimal onboarding and I think the broker/customer details could use clearer, more complete information.

“Simple for day-to-day operations

Pros

The system handles every aspect of producers truck shipments efficiently and I value how reliable it is for managing payments.

Cons

For me, the products present no difficulty to use, they are simple and easy to work with in day-to-day operations.

“Strong dispatch, ELD and RPM integration

Pros

Dispatching tools, expense logging through the ELD and accurate RPM figures make the software highly practical and I find the complete TMS and ELD combination very useful.

Cons

I did find the learning curve a bit irritating at first but the support team has been excellent and responds very quickly.

“Business reports give clear insights

Pros

Business reports provide a clear view of my numbers and I find them easy to interpret.

Cons

don't have any way to reconcile expenses, so I end up entering expenses twice by mistake.

“Runs smoothly on mobile

Pros

Using the app is feasible, it runs smoothly on mobile and I find navigation very clear and convenient.

Cons

I can't find certain reports, like any that allow me to isolate revenue tied to a specific customer which can be quite limiting.

“Helps keep bookkeeping organized

Pros

Bookkeeping is tidy even as a small company and I find operating the platform simple.

Cons

As an admin, I can control how far secondary users can access the program.

“Designed with detailed tracking

Pros

The program is designed specifically for tracking and I find it capable of capturing detailed information with ease.

Cons

I'd like a way to export all my data straight into QuickBooks, because I use both software tools and want them to sync.

“Clear instructions and helpful guidance

Pros

Instructions are easy to follow and I find the level of detail very helpful.

Cons

I wish the system would let me set either a per-mile rate or a percentage to calculate pay automatically.

“Lacks some trucking-specific features

Pros

Getting started was simple and I find the interface feasible with a plain, user-friendly layout.

Cons

there are quite a few important features that the trucking community relies on which this software currently lacks.

“Affordable, trial available, easy for non-tech users

Pros

What I appreciated most about this software is how feasible it is to use. Since I'm not very tech-savvy, I need a solution that keeps my accounts and my business running smoothly without any fuss. It's also among the more affordable options I've discovered and I liked that it offers a trial period so I could try it first.

Cons

When I entered multiple trips or stops, I noticed sometimes the process felt a bit lengthy and tough. Great tool but I would really like to see that workflow tightened up, because making repeated entries takes more time than I'd expect.

“Improves fleet selection and efficiency

Pros

After we added this tool into our process, my department has become a lot more efficient at choosing which fleets to use for specific projects. We've been able to take on more loads for our partners and have saved money because we can pick the fleets that make the most sense financially for us and for our partner relationships.

Cons

Because our company has agreements with certain fleets, it would be really useful if the tool could indicate when we've reached our quota for the month, quarter, or year. Having that visibility would help our team make sure we stay within those contract limits when selecting fleets. At the moment, we have to track those quotas outside of this system.

“easy with QuickBooks export

Pros

It's feasible and doesn't take up all my spare time when I'm not driving which lets me stay on top of my business. I really like the QuickBooks export feature because it prevents me from retyping every single piece of data.

Cons

when I export to QuickBooks it applies the export date instead of using the date shown in the app, so I end up having to go back and fix those dates manually each time to keep records accurate.

“Simple, affordable, with helpful support

Pros

I'm pleasantly surprised by how refreshingly simple this is and I find it very affordable, plus the customer support has been genuinely helpful to me so far.

Cons

I'd really like to see the loaded miles displayed on invoices rather than only showing the final dollar amount for fuel surcharge and I also need a larger field where I can enter instructions that will print on the invoices.

“Cloud-based with dashboards for better decisions

Pros

Being cloud-based is a huge plus because I can get to it from anywhere. Beyond that, it ties together every part of my operation and gives me quick snapshot dashboards that help me make better-informed choices which in turn boost the profitability of my company.

Cons

For a brand-new authority, the monthly fees on top of the upfront cost feel steep, once I add more trucks the per-unit cost becomes more reasonable. Still, the insights I get are valuable for scaling the business.

“Self-sufficient, no hidden costs

Pros

I'm happy that the software is self-sufficient, it provides everything I need for my business and doesn't lock things behind a vague pricing structure.

Cons

Honestly, I haven't found anything I dislike. I used DAT first and it ended up being too costly and way too technical for what I needed.

“User-friendly after initial learning curve

Pros

Once I've worked my way through the initial learning curve, the software feels very user-friendly to me. I can enter items as they pile up or when they happen and everything stays neatly organized. The price is reasonable and I really like how invoices are generated.

Cons

Like most tools, there's a definite learning curve to get comfortable with all its features. As a one-man operation, I tended to uncover functions as I needed them while using the app.

“Quick to navigate for daily bookkeeping

Pros

Simple to navigate and grasp. I spend a few minutes daily and stay on top of bookkeeping.

Cons

As a car hauler, I manage multiple BOLs, drop-offs and pickups during each run. Initially the app confused me because it kept asking for route clarification. My expectation was that it would propose an optimal route first, allowing me to tweak it afterward. Whenever another load was added to a trip, I was forced to repeat the clarification steps. Now I export the trip as a PDF for reference, so it no longer causes hassle.