TruckingOffice Reviews

“Best for owner-operators but interface dated

Pros

As an owner-operator, I really like this tool, it's tailored more toward solo people like me rather than owners of fleets, small trucking firms, or those running dual-authority operations.

Cons

the interface feels pretty dated at first glance.

“Easy to use and ideal for small businesses

Pros

This tool is incredibly easy to use and I find it perfect for small businesses with everything condensed into a manageable system.

Cons

Personally, I've noticed the owner-operator settlement reports could use improvement. I'd really appreciate an option to automatically generate reports that already include that week's expenses, things like tolls, fuel and DEF, so I don't have to enter them manually each time.

“manual entry can feel clunky

Pros

Finding year-to-date expenses and gross amounts for each owner-operator is feasible and I really appreciate not having to dig through multiple reports.

Cons

it involves a lot of manual data entry and I find updating information from the settlement pages to be clunky and not easy.

“Great for driver dispatch and payroll

Pros

Staying on top of dispatch details and handling payroll is simple and I find the platform very practical for daily operations.

Cons

When I first started using it, the company provided only minimal onboarding and I think the broker/customer details could use clearer, more complete information.

“Simple for day-to-day operations

Pros

The system handles every aspect of producers truck shipments efficiently and I value how reliable it is for managing payments.

Cons

For me, the products present no difficulty to use, they are simple and easy to work with in day-to-day operations.

“Strong dispatch, ELD and RPM integration

Pros

Dispatching tools, expense logging through the ELD and accurate RPM figures make the software highly practical and I find the complete TMS and ELD combination very useful.

Cons

I did find the learning curve a bit irritating at first but the support team has been excellent and responds very quickly.

“Business reports give clear insights

Pros

Business reports provide a clear view of my numbers and I find them easy to interpret.

Cons

don't have any way to reconcile expenses, so I end up entering expenses twice by mistake.

“Runs smoothly on mobile

Pros

Using the app is feasible, it runs smoothly on mobile and I find navigation very clear and convenient.

Cons

I can't find certain reports, like any that allow me to isolate revenue tied to a specific customer which can be quite limiting.

“Helps keep bookkeeping organized

Pros

Bookkeeping is tidy even as a small company and I find operating the platform simple.

Cons

As an admin, I can control how far secondary users can access the program.

“Designed with detailed tracking

Pros

The program is designed specifically for tracking and I find it capable of capturing detailed information with ease.

Cons

I'd like a way to export all my data straight into QuickBooks, because I use both software tools and want them to sync.

“Clear instructions and helpful guidance

Pros

Instructions are easy to follow and I find the level of detail very helpful.

Cons

I wish the system would let me set either a per-mile rate or a percentage to calculate pay automatically.

“Lacks some trucking-specific features

Pros

Getting started was simple and I find the interface feasible with a plain, user-friendly layout.

Cons

there are quite a few important features that the trucking community relies on which this software currently lacks.

“Affordable, trial available, easy for non-tech users

Pros

What I appreciated most about this software is how feasible it is to use. Since I'm not very tech-savvy, I need a solution that keeps my accounts and my business running smoothly without any fuss. It's also among the more affordable options I've discovered and I liked that it offers a trial period so I could try it first.

Cons

When I entered multiple trips or stops, I noticed sometimes the process felt a bit lengthy and tough. Great tool but I would really like to see that workflow tightened up, because making repeated entries takes more time than I'd expect.

“Improves fleet selection and efficiency

Pros

After we added this tool into our process, my department has become a lot more efficient at choosing which fleets to use for specific projects. We've been able to take on more loads for our partners and have saved money because we can pick the fleets that make the most sense financially for us and for our partner relationships.

Cons

Because our company has agreements with certain fleets, it would be really useful if the tool could indicate when we've reached our quota for the month, quarter, or year. Having that visibility would help our team make sure we stay within those contract limits when selecting fleets. At the moment, we have to track those quotas outside of this system.

“easy with QuickBooks export

Pros

It's feasible and doesn't take up all my spare time when I'm not driving which lets me stay on top of my business. I really like the QuickBooks export feature because it prevents me from retyping every single piece of data.

Cons

when I export to QuickBooks it applies the export date instead of using the date shown in the app, so I end up having to go back and fix those dates manually each time to keep records accurate.

“Simple, affordable, with helpful support

Pros

I'm pleasantly surprised by how refreshingly simple this is and I find it very affordable, plus the customer support has been genuinely helpful to me so far.

Cons

I'd really like to see the loaded miles displayed on invoices rather than only showing the final dollar amount for fuel surcharge and I also need a larger field where I can enter instructions that will print on the invoices.

“Cloud-based with dashboards for better decisions

Pros

Being cloud-based is a huge plus because I can get to it from anywhere. Beyond that, it ties together every part of my operation and gives me quick snapshot dashboards that help me make better-informed choices which in turn boost the profitability of my company.

Cons

For a brand-new authority, the monthly fees on top of the upfront cost feel steep, once I add more trucks the per-unit cost becomes more reasonable. Still, the insights I get are valuable for scaling the business.

“Self-sufficient, no hidden costs

Pros

I'm happy that the software is self-sufficient, it provides everything I need for my business and doesn't lock things behind a vague pricing structure.

Cons

Honestly, I haven't found anything I dislike. I used DAT first and it ended up being too costly and way too technical for what I needed.

“User-friendly after initial learning curve

Pros

Once I've worked my way through the initial learning curve, the software feels very user-friendly to me. I can enter items as they pile up or when they happen and everything stays neatly organized. The price is reasonable and I really like how invoices are generated.

Cons

Like most tools, there's a definite learning curve to get comfortable with all its features. As a one-man operation, I tended to uncover functions as I needed them while using the app.

“Quick to navigate for daily bookkeeping

Pros

Simple to navigate and grasp. I spend a few minutes daily and stay on top of bookkeeping.

Cons

As a car hauler, I manage multiple BOLs, drop-offs and pickups during each run. Initially the app confused me because it kept asking for route clarification. My expectation was that it would propose an optimal route first, allowing me to tweak it afterward. Whenever another load was added to a trip, I was forced to repeat the clarification steps. Now I export the trip as a PDF for reference, so it no longer causes hassle.

“Simple, comprehensive and easy to use

Pros

Genuinely I like everything about this software, it's so simple and extremely easy to use and I appreciate all of its features.

Cons

We can't come up with anything negative to say about it, I genuinely have no complaints about the way this works or what it offers.

“Easy trip paperwork, great support

Pros

At the office someone inputs the details and when it suits me I pop in, locate the trip, print the paperwork and within a few short minutes I'm back on the road. Customer service was excellent, when we ran into a couple of things we didn't get, one call and they talked me through it...problem solved.

Cons

no downsides from me so far.

“Simple fleet management

Pros

I'm a fan of how feasible this tool is. It manages our fleet very smoothly and reliably. The load-entry follows a clear, step-by-step workflow and if you enter code BRRN2018 you'll get 10% off forever, truly.

Cons

haven't come across any issues with this program so far. If I had to name a con, it would be needing a bigger filesafe on startup.

“aligns trucking operations

Pros

This program has totally simplified my Trucking workflow and given me back precious time and headspace to deal with other pressing items. It's feasible and easy to pick up and there are loads of tutorials and help documents that walk you through anything you might be unsure about. The reports are invaluable. I can pull quick snapshots of nearly every area of the operation with minimal fuss. The IFTA reporting alone justifies the subscription cost for me. After spending a year trying to juggle everything with overcomplicated spreadsheets that grew into endless tabs, formulas and macros, I chose to adopt a professional solution and trust experts to handle it. Definitely the smartest business move I've taken!

Cons

The cost for storage is a drawback. It's not a major issue since I don't currently need that feature but if the fee were lower I'd probably opt in.

“User-friendly and easy team training

Pros

This software is really user-friendly and my accounting people, HR, the dispatcher, our office manager and anyone else we need to train pick it up without any trouble. I've been able to generate reports in both basic and full PDF formats and having those export options has been an enormous help for our team's workflows.

Cons

We would like the system to include payroll features for additional staff we might bring into the company, because right now we have to rely on other payroll programs until that capability is built into this software. Still, I can open those external programs and retrieve the necessary information to finish payroll processes, so it's manageable for the time being.

“Highly recommended!!

Pros

I used to dread IFTA season four times a year but this software has completely eliminated that headache for me. Even if it only handled IFTA filings, I'd say it was worth the cost, yet it does so much more. Keeping track of everyone has become far easier. It notifies me when someone needs an inspection sticker, tags, or maintenance. Everything I require is congreatated into one application. Honestly, thank you to the team behind this tool, you've saved me a lot of hair-pulling.

Cons

No complaints from me.

“Auto-calculates miles for IFTA

Pros

it automatically breaks down miles by state and really saves a lot of time on calculations when I'm filing for IFTA.

Cons

I find it takes a lot of time to manually enter trips, particularly when you have more than one drop on the same trip, since each stop needs input. Aside from that, it's really helpful.

“Clean layout and enjoyable bookkeeping

Pros

Working with this software has been a real pleasure. It's incredibly feasible, visually uncluttered and really simple to navigate. I actually look forward to doing the bookkeeping because with a single click I can pull up multiple reports and instantly see how the business is performing. Before this I tried other programs that packed more bells and whistles but they just made things overly complex. The moment I migrated to this platform, I sensed it would be a keeper. And honestly, don't be tempted by the larger suites that promise integrations with everything from load boards to factoring, those integrations often feel watered down and tough. That forces me to jump outside the app to use the other provider anyway. This tool sticks to no-frills basics which is exactly why I love it. No distracting extras, no loud designs or color schemes, just a clean, convenient layout and the essential features I need. Great job!!! I'm planning to stay a customer for the long haul. Really excited to see how it evolves over time.

Cons

A dedicated mobile app, or at least a better mobile-optimized version, would make a big difference. I can use the software on my smartphone but it often requires a fair amount of scrolling and poking around to find where things have been squeezed. If the layout were adjusted for mobile screens it would be so much easier. When I'm adding new customers, drops, or vendors, it would be great if the system could pull in data from the web automatically (similar to how Ascend TMS does this which is honestly Ascend's lone standout feature), instead of forcing me to type in each vendor manually. To be fair, once I add an entry it does autofill for future use which helps. I'd also love to see this tool expand on its clean approach by adding ELD support (it's coming soon, I know) and some smarter navigation or routing features, emailing directions feels a little archaic. If whatever they build next remains as simple to look at and use as the current product, I'll subscribe immediately.

“Shows cost per mile clearly

Pros

One thing I like is that it breaks down the cost per mile, so I can see exactly what I'm earning and it's much simpler for me to forecast future earnings using that data.

Cons

I'd like them to color-code the loads, for example loading, dispatched, or waiting on insurance, because that visual cue would make it a lot easier for me to track each load.

“Simple to use tool

Pros

I like how simple and feasible it is to use.

Cons

It would be really helpful if I could print only the specific companies that currently have a balance due.

“Excellent overall!!

Pros

For me, everything about it is excellent.

Cons

can't think of anything about it that I dislike.