Last Updated
Overview
Zaui helps businesses boost bookings, streamline operations, expand sales, gain insights, and enhance guest experiences with real-time automation. While setup can feel cumbersome initially, its scalability reduces overbooking, expands distribution, and ensures reliable service. PCI DSS and GDPR compliance safeguard global data security.
Zaui Specifications
- Driver Management
- Reporting & Analytics
- Compliance Management
- Vehicle Tracking (GPS)
Zaui Features
Booking Management
The platform delivers a powerful booking system designed for efficiency. With a direct online booking engine, calendar-based dashboard, and customizable booking widgets, operators can streamline reservations. Support for multicurrency and multilingual transactions further ensures accessibility for global audiences, while agent logins expand the scope of sales management.
Distribution And Reselling
Zaui enables wide-reaching distribution through its integrated channel manager and Online Travel Agency (OTA) connections. Businesses can collaborate with resellers, agents, or concierge services via portals and logins. Features like Zaui Connect and Application Programming Interface (API) access extend reach, allowing operators to resell offerings while maintaining centralized control over inventory and pricing.
Sales And Marketing
Zaui features robust promotional tools that empower operators to drive revenue and loyalty. Businesses can manage customer credit balances, issue gift cards, and apply promo codes, discounts, or vouchers. These capabilities simplify campaign management, encourage repeat purchases, and enhance the overall customer experience through flexible sales strategies.
Operations And Inventory
The system provides extensive resources and capacity management tools. Operators can assign staff, guides, drivers, and equipment with precision while tracking inventory availability. Commission setup and rate code logic enhance pricing flexibility. These functions reduce overbooking risks, streamline operations, and ensure resources are allocated efficiently across all activities.
Analytics And Reporting
The software delivers in-depth analytics that provide operators with a clear picture of performance. Businesses can generate sales, revenue, activity, and inventory reports, along with commission, reseller, and demographic insights. These detailed metrics support data-driven decision-making, helping organizations optimize operations, track financials, and identify growth opportunities.
Pros And Cons of Zaui
Pros
Strong customer support ensures quick issue resolution
Easy system modifications streamline daily operations
Fast onboarding enables quick staff training success
Cons
Customer profile flagging is not yet available
Occasional technical glitches disrupt booking accuracy
Zaui Reviews
Total 11 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars9%
3
Stars18%
2
Stars9%
1
Stars9%
Share your experience
paul
Music, 1-10 employees
Less than 6 months
“Never worked, caused chaos, no refund”
Pros
The system never worked as advertised. It caused complete chaos for our operations. They won't respond to emails or issue a refund. I strongly advise against trusting this company.
Cons
It simply never worked. The software sent out confirmation emails with double the actual price. The onboarding process was so flawed that we lost our existing reservations. It couldn't even handle something as basic as storing our business hours correctly.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Michael
Transportation/ Trucking/ Railroad, 11-50 employees
More than a year
“Easy to use and stable”
Pros
In my experience, the tool is easy to use, the customer service is excellent, it's very stable, making routine changes is simple and it's easy to create new activities.
Cons
The only real criticism I have is that there's no way to flag a customer profile to prevent them from booking future services.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Brian
Leisure, Travel & Tourism, 1-10 employees
More than a year
“Great customization and support”
Pros
I really appreciate the customization options, the report builder, how the dashboard is laid out and the quality of the support.
Cons
System can sometimes be a bit slow.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What types of pricing plans does Zaui offer?
Zaui pricing includes a Free plan for startups and a customizable Enterprise plan for advanced needs. Request a custom Zaui price quotation.
Does Zaui offer an API?
Yes, Zaui provides API access.
What level of support does Zaui offer?
Zaui provides support via email and phone.
Does Zaui have a mobile app?
Yes, Zaui offers a mobile app for both Android and IOS.
What language does Zaui support?
Zaui supports the English language.
Who are the typical users of Zaui?
The platform also serves diverse industries, including transportation, tourism, hospitality, information technology, and recreational facilities, making it a versatile solution for businesses across the travel and service sectors.
What other apps does Zaui integrate with?
Zaui integrates with leading third-party tools such as Hero, Google Analytics, Tripletex, Windcave, PayPal PayFlow Pro, Yonder, and WishBox, enabling operators to connect seamlessly with their preferred systems.