Last Updated
Overview
Zaui helps businesses boost bookings, streamline operations, expand sales, gain insights, and enhance guest experiences with real-time automation. While setup can feel cumbersome initially, its scalability reduces overbooking, expands distribution, and ensures reliable service. PCI DSS and GDPR compliance safeguard global data security.
Overall Rating
Based on 11 users reviews
3.9
Rating Distribution
Positive
64%
Neutral
27%
Negative
9%
Starting Price
Custom
Zaui Specifications
- Driver Management
- Reporting & Analytics
- Compliance Management
- Vehicle Tracking (GPS)
What Is Zaui?
Zaui is a cloud-based reservation and booking management platform tailored for the tourism and transportation industry. The software offers features such as transportation scheduling, single and multi-day tours, rentals, museums and attractions, and destination marketing organizations. It enables operators to centralize bookings, automate resource allocation, and manage sales across multiple channels. By streamlining operations and enhancing the guest experience, Zaui helps businesses expand reach, reduce manual tasks, and ensure reliable service delivery.
Zaui Pricing
Zaui pricing offers the following plans:
- Free - $0/month
- Enterprise - Custom pricing
Disclaimer: The pricing is subject to change.
Zaui Integrations
Zaui integrates with the following third-party software, such as:
- Hero
- Google Analytics
- Tripletex
- Windcave
- PayPal software
- Yonder
- WishBox
Who Is Zaui For?
Zaui software serves a wide range of industries and sectors, including:
- Transportation
- Tourism
- Hospitality
- Information technology
- Recreational facilities
Is Zaui Right For You?
Are you looking for a unified booking and operations platform purpose built for tours, transportation, rentals, and attractions? Zaui simplifies complex scheduling, enhances revenue flow, and delivers seamless guest experiences all within one powerful SaaS ecosystem.
It tackles two major pain points: manual overbooking and scattered booking channels, ensuring smoother operations and better scalability. Zaui offers PCI DSS (Payment Card Industry Data Security Standard) and GDPR (General Data Protection Regulation) compliance, safeguarding both payment card and personal data.
Still not sure if Zaui is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Zaui Features
Booking Management
The platform delivers a powerful booking system designed for efficiency. With a direct online booking engine, calendar-based dashboard, and customizable booking widgets, operators can streamline reservations. Support for multicurrency and multilingual transactions further ensures accessibility for global audiences, while agent logins expand the scope of sales management.
Distribution And Reselling
Zaui enables wide-reaching distribution through its integrated channel manager and Online Travel Agency (OTA) connections. Businesses can collaborate with resellers, agents, or concierge services via portals and logins. Features like Zaui Connect and Application Programming Interface (API) access extend reach, allowing operators to resell offerings while maintaining centralized control over inventory and pricing.
Sales And Marketing
Zaui features robust promotional tools that empower operators to drive revenue and loyalty. Businesses can manage customer credit balances, issue gift cards, and apply promo codes, discounts, or vouchers. These capabilities simplify campaign management, encourage repeat purchases, and enhance the overall customer experience through flexible sales strategies.
Operations And Inventory
The system provides extensive resources and capacity management tools. Operators can assign staff, guides, drivers, and equipment with precision while tracking inventory availability. Commission setup and rate code logic enhance pricing flexibility. These functions reduce overbooking risks, streamline operations, and ensure resources are allocated efficiently across all activities.
Analytics And Reporting
The software delivers in-depth analytics that provide operators with a clear picture of performance. Businesses can generate sales, revenue, activity, and inventory reports, along with commission, reseller, and demographic insights. These detailed metrics support data-driven decision-making, helping organizations optimize operations, track financials, and identify growth opportunities.
Pros And Cons of Zaui
Pros
Strong customer support ensures quick issue resolution
Easy system modifications streamline daily operations
Fast onboarding enables quick staff training success
Cons
Customer profile flagging is not yet available
Occasional technical glitches disrupt booking accuracy
Zaui Reviews
Total 11 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars9%
3
Stars18%
2
Stars9%
1
Stars9%
Share your experience
Music, 1-10 employees
Less than 6 months
“Never worked, caused chaos, no refund”
Pros
The system never worked as advertised. It caused complete chaos for our operations. They won't respond to emails or issue a refund. I strongly advise against trusting this company.
Cons
It simply never worked. The software sent out confirmation emails with double the actual price. The onboarding process was so flawed that we lost our existing reservations. It couldn't even handle something as basic as storing our business hours correctly.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Transportation/ Trucking/ Railroad, 11-50 employees
More than a year
“Easy to use and stable”
Pros
In my experience, the tool is easy to use, the customer service is excellent, it's very stable, making routine changes is simple and it's easy to create new activities.
Cons
The only real criticism I have is that there's no way to flag a customer profile to prevent them from booking future services.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Leisure, Travel & Tourism, 1-10 employees
More than a year
“Great customization and support”
Pros
I really appreciate the customization options, the report builder, how the dashboard is laid out and the quality of the support.
Cons
System can sometimes be a bit slow.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Zaui have a mobile app?
Yes, Zaui offers a mobile app for both Android and IOS.
What level of support does Zaui offer?
Zaui provides support via email and phone.
What other apps does Zaui integrate with?
Zaui integrates with leading third-party tools such as Hero, Google Analytics, Tripletex, Windcave, PayPal PayFlow Pro, Yonder, and WishBox, enabling operators to connect seamlessly with their preferred systems.
Does Zaui offer an API?
Yes, Zaui provides API access.
What language does Zaui support?
Zaui supports the English language.
Who are the typical users of Zaui?
The platform also serves diverse industries, including transportation, tourism, hospitality, information technology, and recreational facilities, making it a versatile solution for businesses across the travel and service sectors.
What types of pricing plans does Zaui offer?
Zaui pricing includes a Free plan for startups and a customizable Enterprise plan for advanced needs. Request a custom Zaui price quotation.