Zaui

Zaui

Claimed

Claimed

11 Review(s)

Overview

Zaui helps businesses boost bookings, streamline operations, expand sales, gain insights, and enhance guest experiences with real-time automation. While setup can feel cumbersome initially, its scalability reduces overbooking, expands distribution, and ensures reliable service. PCI DSS and GDPR compliance safeguard global data security.

Overall Rating

Based on 11 users reviews

3.9

Rating Distribution

Positive

64%

Neutral

27%

Negative

9%

Starting Price
Custom

Zaui Specifications

Driver Management

Reporting & Analytics

Compliance Management

What Is Zaui?

Zaui is a cloud-based reservation and booking management platform tailored for the tourism and transportation industry. The software offers features such as transportation scheduling, single and multi-day tours, rentals, museums and attractions, and destination marketing organizations. It enables operators to centralize bookings, automate resource allocation, and manage sales across multiple channels. By streamlining operations and enhancing the guest experience, Zaui helps businesses expand reach, reduce manual tasks, and ensure reliable service delivery.

Zaui Pricing

Zaui pricing offers the following plans:

  • Free - $0/month
  • Enterprise - Custom pricing
The free is Ideal for startups and small businesses and enterprise plan is Ideal for businesses looking for advanced features and custom integrations. Request a custom Zaui cost quote for your business.

Disclaimer: The pricing is subject to change.

Zaui Integrations

Zaui integrates with the following third-party software, such as:

To see these integrations in action, watch a free Zaui demo.

Who Is Zaui For?

Zaui software serves a wide range of industries and sectors, including:

  • Transportation
  • Tourism
  • Hospitality
  • Information technology
  • Recreational facilities

Is Zaui Right For You?

Are you looking for a unified booking and operations platform purpose built for tours, transportation, rentals, and attractions? Zaui simplifies complex scheduling, enhances revenue flow, and delivers seamless guest experiences all within one powerful SaaS ecosystem.

It tackles two major pain points: manual overbooking and scattered booking channels, ensuring smoother operations and better scalability. Zaui offers PCI DSS (Payment Card Industry Data Security Standard) and GDPR (General Data Protection Regulation) compliance, safeguarding both payment card and personal data.

Still not sure if Zaui is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

Zaui Features

The platform delivers a powerful booking system designed for efficiency. With a direct online booking engine, calendar-based dashboard, and customizable booking widgets, operators can streamline reservations. Support for multicurrency and multilingual transactions further ensures accessibility for global audiences, while agent logins expand the scope of sales management.

See How It Works

Zaui enables wide-reaching distribution through its integrated channel manager and Online Travel Agency (OTA) connections. Businesses can collaborate with resellers, agents, or concierge services via portals and logins. Features like Zaui Connect and Application Programming Interface (API) access extend reach, allowing operators to resell offerings while maintaining centralized control over inventory and pricing.

See How It Works

Zaui features robust promotional tools that empower operators to drive revenue and loyalty. Businesses can manage customer credit balances, issue gift cards, and apply promo codes, discounts, or vouchers. These capabilities simplify campaign management, encourage repeat purchases, and enhance the overall customer experience through flexible sales strategies.

See How It Works

The system provides extensive resources and capacity management tools. Operators can assign staff, guides, drivers, and equipment with precision while tracking inventory availability. Commission setup and rate code logic enhance pricing flexibility. These functions reduce overbooking risks, streamline operations, and ensure resources are allocated efficiently across all activities.

See How It Works

The software delivers in-depth analytics that provide operators with a clear picture of performance. Businesses can generate sales, revenue, activity, and inventory reports, along with commission, reseller, and demographic insights. These detailed metrics support data-driven decision-making, helping organizations optimize operations, track financials, and identify growth opportunities.

See How It Works

Pros And Cons of Zaui

Pros

  • Strong customer support ensures quick issue resolution

  • Easy system modifications streamline daily operations

  • Fast onboarding enables quick staff training success

Cons

  • Customer profile flagging is not yet available

  • Occasional technical glitches disrupt booking accuracy

Zaui Reviews

Total 11 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

9%

3

Stars

18%

2

Stars

9%

1

Stars

9%

Share your experience

P

paul

Music, 1-10 employees

Less than 6 months

1.0
June 2025

Never worked, caused chaos, no refund

Pros

The system never worked as advertised. It caused complete chaos for our operations. They won't respond to emails or issue a refund. I strongly advise against trusting this company.

Cons

It simply never worked. The software sent out confirmation emails with double the actual price. The onboarding process was so flawed that we lost our existing reservations. It couldn't even handle something as basic as storing our business hours correctly.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

M

Michael

Transportation/ Trucking/ Railroad, 11-50 employees

More than a year

5.0
April 2025

Easy to use and stable

Pros

In my experience, the tool is easy to use, the customer service is excellent, it's very stable, making routine changes is simple and it's easy to create new activities.

Cons

The only real criticism I have is that there's no way to flag a customer profile to prevent them from booking future services.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

B

Brian

Leisure, Travel & Tourism, 1-10 employees

More than a year

5.0
September 2023

Great customization and support

Pros

I really appreciate the customization options, the report builder, how the dashboard is laid out and the quality of the support.

Cons

System can sometimes be a bit slow.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, Zaui offers a mobile app for both Android and IOS.

Zaui provides support via email and phone.

Zaui integrates with leading third-party tools such as Hero, Google Analytics, Tripletex, Windcave, PayPal PayFlow Pro, Yonder, and WishBox, enabling operators to connect seamlessly with their preferred systems.

Yes, Zaui provides API access.

Zaui supports the English language.

The platform also serves diverse industries, including transportation, tourism, hospitality, information technology, and recreational facilities, making it a versatile solution for businesses across the travel and service sectors.

Zaui pricing includes a Free plan for startups and a customizable Enterprise plan for advanced needs. Request a custom Zaui price quotation.