Last Updated
Overview
CrashPlan helps businesses safeguard critical data from loss, theft, and ransomware with continuous, encrypted backup. While the installation process can take some time, its security features and scalability make it a dependable choice for small businesses and large enterprises operating in highly regulated industries.
Overall Rating
Based on 63 users reviews
2.9
Rating Distribution
Positive
44%
Neutral
22%
Negative
33%
Starting Price
Custom
CrashPlan Specifications
- Risk Assessment and Mitigation
- Version Control and Change Tracking
- Policy and Document Management
- Regulatory Compliance Tracking
What Is CrashPlan?
CrashPlan is a comprehensive cloud-based data resilience platform that provides secure, automated backup and recovery for endpoints, servers, and SaaS applications like Microsoft 365 and Google Workspace. The continuous backup and unlimited versioning capabilities ensure that critical business data is always protected and available, offering recovery from threats such as ransomware and hardware failure. Its immutable backup helps organizations meet stringent governance, risk, and compliance requirements by preserving data integrity.
CrashPlan Pricing
Disclaimer: The pricing is subject to change.
CrashPlan Integrations
Who Is CrashPlan For?
CrashPlan is ideal for the following sectors and industries:
- Financial services
- Higher education
- Research and development
- Technology and media
- Biotech
Is CrashPlan Right For You?
Choosing CrashPlan for data protection is a good decision for any organization prioritizing security, comprehensive coverage, and regulatory compliance. Its ability to provide continuous, cloud-based data resilience for endpoints, servers, and SaaS applications is a standout feature, positioning it strongly in the governance, risk, and compliance software category. The strong compliance certifications like SOX, HIPAA, and GDPR also make it a highly suitable option for data-sensitive industries.
Still doubtful if the CrashPlan software is the right fit? Connect with our customer support staff at (661) 384-7070 for further guidance.
CrashPlan Features
Endpoint Backup
The tool provides continuous, automatic data protection for all major operating systems used on employee devices. Files are backed up seamlessly in the background, minimizing impact on user productivity and ensuring that all critical data residing on laptops and desktops is securely retained in the cloud, ready for recovery.
File Transfer Management
CrashPlan allows users to securely share business data externally using advanced protection mechanisms like password protection and self-destructing URLs. The tool ensures data privacy and compliance during transfers by preventing recipients from unauthorized actions such as downloading or printing files.
Ransomware Recovery
The tool provides robust, continuous protection against ransomware with immutable backups and unlimited versioning. This enables rapid recovery of all impacted files and emails directly to their original source, ensuring minimal downtime for the systems.
Device Migration
This feature allows for quick, self-service data transfer when users switch to a new device, whether planned or unplanned. It securely restores all files and settings to the new hardware, even across different operating systems, significantly reducing user downtime and IT team troubleshooting efforts.
Data Vault
CrashPlan creates a virtual airgap, insulating valuable server data from ransomware and external threats. Data is digitally shredded and then encrypted, which actively prevents data exfiltration and supports rigorous regulatory compliance and governance requirements for an organization's servers.
Pros And Cons of CrashPlan
Pros
Helps understand complex data backup history
Keeps data losses to a minimum
Robust reporting features for the users
Cons
Customer support response times may vary
Upload speeds could be optimized further
CrashPlan Reviews
Total 63 reviews
2.9
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars11%
3
Stars0%
2
Stars22%
1
Stars33%
Share your experience
Computer & Network Security, 11-50 employees
More than a year
“self-hosted with free storage”
Pros
I used to run the self hosted option with CrashPlan and loved not having to pay extra for cloud storage. That was a sweet setup while it lasted.
Cons
Back when I first signed up there weren't many choices out there. And even then all I could really do was back up files and folders. Nothing fancy.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
4
Information Technology and Services, 11-50 employees
More than a year
“server support dropped and useless”
Pros
This product has gone completely downhill over the last few years. The moment they stopped supporting their server products it became useless for any real business. I wouldn't trust it now.
Cons
After the company made some recent changes I can't back up my servers anymore. Now I'm stuck hunting for a completely different product to replace them.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
3
Functionality
3
Computer & Network Security, 11-50 employees
More than a year
“self-hosted with free storage”
Pros
I used to run the self hosted option with CrashPlan and loved not having to pay extra for cloud storage. That was a sweet setup while it lasted.
Cons
Back when I first signed up there weren't many choices out there. And even then all I could really do was back up files and folders. Nothing fancy.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
4
Frequently Asked Questions
Does CrashPlan offer an API?
Yes, CrashPlan offers an API.
What other apps does CrashPlan integrate with?
CrashPlan integrates with ConnectWise software.
What level of support does CrashPlan offer?
CrashPlan offers support through its support center, which includes customer resources and detailed articles. Users can also submit a ticket to have their queries resolved.
What types of CrashPlan pricing plans are available?
Pricing starts at $8/user/month for small businesses, with custom plans available for organizations with more than 250 employees. Receive a personalized CrashPlan price plan specific to your organization today!
Does CrashPlan have a mobile app?
No, CrashPlan does not offer a dedicated mobile app.
Who are the typical users of CrashPlan?
CrashPlan features support organizations in financial services, higher education, research and development, technology and media, and biotech industries.
What language does CrashPlan support?
CrashPlan supports the English language.