Last Updated
Key Takeaways
Generated from the text of customer reviews
Ondato is an identity verification platform used mostly by onboarding and risk management teams. Users have highlighted the ease of use in setting up Know Your Customers (KYC) features, and responsive customer support. However, integration complexity remains a recurring concern.
Our Verdict
Ondato suits mid-to-large organizations in industries like financial services and gaming, where larger compliance volumes can justify the cost. The platform’s advanced capabilities may be less accessible for smaller companies whose needs are relatively straightforward. For enterprises that need a KYC onboarding solution with regulatory credibility, Ondato is a credible long-term investment.
Overall Rating
Based on 13 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
€0.50-€1.40
/verification
Ondato Specifications
- Customer Due Diligence (CDD/KYC) Tools
- Transaction Monitoring and Suspicious Activity Detection
- Risk Assessment and Mitigation
- Regulatory Compliance Tracking
What Is Ondato?
Ondato is an AI-powered identity verification platform that offers KYC and anti-money laundering (AML) compliance processes. It uses methods like electronic signature authentication and assisted identity verification with NFC-based ID verification to securely verify customers' identities with high accuracy and speed. Ondato supports regulatory compliance worldwide, automates risk assessment, and offers a user-friendly verification experience to prevent fraud and simplify onboarding across industries. The platform also provides API and SDK integration options.
What Is Ondato Best Known For?
The software is best known for its AI-powered identity verification solution, which allows users to run KYC and AML-based business onboarding from a single compliance solution. It offers an AI-driven OCR engine that reads documents with higher accuracy, completing verifications in under 30 seconds without manual intervention. Additionally, this feature comes with biometric liveness detection and NIST-benchmarked age verification tools that enable businesses to automate fraud prevention. This eliminates the need for separate compliance tools.
How Much Does Ondato Cost?
Ondato price ranges between €0.01 and €600/month. The final price depends on the selected solution, which includes:
- Identity Verification: €0.50-€1.40 /verification
- Business Onboarding: Starting from €600/month
- Age Verification: €0.11-€0.01/verification
Extra Ad-On For Identity Verification:
The platform also offers a wide range of extra features including:
- AML Screening: €0.45 – €0.04 per check
- AML Monitoring: €0.32 – €0.04 per user per month
- Lost And Stolen Document Check: €0.32 – €0.22 per check
- Proof Of Address Check: €0.60 – €0.30 per verification
- SMS Signatures: €0.25 – €0.05 per signature
- Biometric Authentication: €0.20 – €0.10 per check
- Video Identity Verification: €0.90 – €0.15 per minute
- Custom KYC Form: €200 per form
- Whitelabel: €150 per brand
- Biometric Stoplist: €0.09 – €0.03 per identification
- Social Security Number Validation: €0.65 – €0.30 per validation
- Network And Device Fingerprinting: €0.10 – €0.03 per identification
It also offers a free trial. In addition to the base subscription cost, organizations should also account for the potential additional expenses, including:
- Implementation And integration: €5,000–€120,000+
- Compliance And Custom Workflow Configuration: €3,000–€25,000
- UX And Onboarding Optimization: €2,000–€15,000
- Administration Fees: €100–€5,000/month
- Premium Support And Setup: €500–€10,000+/month
- Regulatory Expansion Charges: €5,000–€20,000 per region
- Audit And Compliance Readiness: €10,000–€50,000/year
Users generally view Ondato’s pricing as flexible but relatively restricted for smaller businesses, especially when verification volumes are low. While larger organizations find the pricing structure reasonable for its compliance scope, smaller teams often note that add-ons and implementation costs can significantly increase the overall cost of ownership.
Disclaimer: The pricing is subject to change.
Ondato Integrations
The vendor has not disclosed information about its third-party integrations.
How Does Ondato Work?
Follow the steps given below to start using this software:
- Set up your account and add details for the onboarding workflow by defining the KYC and AML checks needed for your users
- Create verification flows by selecting document types, biometric checks, and risk screening rules
- Collect user data by guiding customers through ID upload, document capture, and biometric liveness verification
- Run automated checks to validate documents using OCR and screen users against AML, PEP, and sanctions databases
- Review flagged cases in the dashboard where additional manual verification or approval is required
- Manage compliance records by storing verification results and audit logs within a centralized system
- Monitor onboarding activity through reporting tools to track verification status and completion flows
Who Is Ondato For?
Ondato is ideal for a wide range of industries and sectors, including:
- Insurance
- Legal sector
- Telecommunications
- Financial institutions
Ondato Use Cases
Based on our analysis of user reviews and Ondato's capabilities, we have identified key scenarios where the software can prove to be a good fit:
Financial Institutions Managing High-Volume KYC And AML Compliance
Ondato is a strong fit for banks and fintech companies, as well as other regulated organizations that need to handle customer verifications in large volumes with compliance. The platform’s AML software screens clients against global data, PEP lists, and different media sources in real time, while daily database updates keep risk profiles up to date.
Gaming Platforms That Need Frictionless Onboarding
For online gaming operations, Ondato’s photo-based identity verification can complete user checks in under 30 seconds while maintaining a high average pass rate. This enables fast onboarding while supporting compliance. It also helps reduce friction in high-volume user acquisition flows.
Companies Onboarding Business Clients Across Multiple Jurisdictions
Ondato's KYB solution suits organizations that need to onboard corporate clients internationally, while needing to map ownership structures and verify company representatives remotely. The platform can pull verified data from local and global business registries automatically. It supports dynamic onboarding forms with conditional logic and pre-filled registry data which reduces manual entry and speeds up due diligence for compliance teams working across multiple markets.
Digital Platforms That Need Secure Identity Verification At A Large Scale
Ondato is also well suited for digital-first platforms that need to verify user identities during account creation and while maintaining compliance standards. The platform automates document verification and biometric liveness checks within a single onboarding flow, helping organizations validate users quickly and consistently. This is most useful for online services like streaming platforms and ride sharing apps.
Is Ondato Right For You?
It is ideal for businesses that need a secure, AI-driven identity verification platform tailored for strict compliance across over 192 countries. Its standout features include biometric liveness detection and anti-spoofing technology. Ondato is especially suited for financial services, insurance, telecommunications, sharing economy, legal, and cryptocurrency sectors, where regulatory compliance and seamless customer onboarding are critical. Its flexible API and scalable infrastructure make it a top choice for globally compliant KYC/AML workflows.
Still doubtful if Ondato is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Ondato Features
Photo-Based ID Verification
Ondato offers a photo-based ID verification method that combines speed, accessibility, and security. Users simply snap a picture of their identity document, and the AI-powered system instantly extracts and validates the data using advanced optical character recognition (OCR), document authenticity checks, and biometric liveness detection.
Frictionless User Experience
The platform ensures a frictionless user experience by designing verification flows focused on speed and simplicity without compromising security. Intelligent prompts guide users through the entire process, enabling completion within 30 seconds on the first attempt while minimizing drop-offs and frustration.
Integrated Database Management Tools
Ondato features integrated database management tools that allow businesses to stay ahead of data expirations by customizing workflows and maintaining direct contact with users. Notifications and reminders can be sent proactively, and a comprehensive reporting toolkit with full action logs is readily accessible for efficient data oversight.
OnAge
It is an age verification solution by Ondato that helps businesses meet global compliance requirements by supporting regulations such as GDPR, COPPA, and DSA, while adapting to different regional age thresholds. It offers flexible verification methods, including AI-powered facial age estimation and document checks, enabling fast and secure onboarding without storing sensitive personal data.
Identity And Access Management
For remote communications, Ondato provides identity and access management tailored to online meetings. Before granting entry to a video session, users undergo a short identity verification check, ensuring confidential and secure participation in remote interactions.
Pros And Cons of Ondato
Pros
Provides fast and accurate document scanning results across 10,000 different document types
Offers a clean user interface with security indicators
Runs thorough background checks beyond simple verification
Cons
Camera delay causes minor upload focusing lag
There may be uncertainty about data storage and encryption standards
Ondato Reviews
Total 13 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars23%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Egils
Gambling & Casinos, 500+ employees
Less than a year
“Good but improvements are needed
Pros
The interface is user friendly and easy to navigate. Plus the design is sleek and I like the screening tools as they are powerful and effective.
Cons
Integration with API and our company's back office systems still requires some work
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Vladislavs
Gambling & Casinos, 500+ employees
Less than a year
“Clean layout and easy to use software
Pros
Ondato offers a solution that is very easy to use as it requires no extra resources to get started.
Cons
One issue is that screenings are not automated as we need to manually activate them for each new customer. Additionally the match accuracy sometimes falls short.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Marta
Chemicals, 51-100 employees
Less than 6 months
“Makes onboarding quick and Stress free!
Pros
One of the biggest advantages of using it is how user friendly it is. The interface is also clean and the automation and customization features make it a top choice.
Cons
Setting up the KYB onboarding solution took some time as we had to set up accounts, configure the platform and integrate it with our existing systems. However the time spent on the setup was definitely worth it!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Ondato offer an API?
Yes, Ondato offers an API.
What other apps does Ondato integrate with?
Ondato has not disclosed any information for its third-party integration capabilities. Watch the Ondato demo to learn more about the integration arrangements.
What language does Ondato support?
Ondato supports English and Polish languages.
What types of pricing plans does Ondato offer?
The software’s price depends on the selected module, which include Identity Verification (€0.50-€1.40 /verification), Business Onboarding (starting from €600/month), and Age Verification (€0.01-€0.30/verification). It also offers a free trial. Get in touch with us to get a customized Ondato cost estimate.
Does Ondato have a mobile app?
No, Ondato does not offer a dedicated mobile app but supports mobile browser-based verification.
What level of support does Ondato offer?
Ondato offers support via an online form for business or support inquiries.
Who are the typical users of Ondato?
The typical users of Ondato include financial institutions, legal sector, insurance, telecommunication, and more.