Last Updated

Key Takeaways

Generated from the text of customer reviews

Ondato is an identity verification platform used mostly by onboarding and risk management teams. Users have highlighted the ease of use in setting up Know Your Customers (KYC) features, and responsive customer support. However, integration complexity remains a recurring concern.

Our Verdict

Ondato suits mid-to-large organizations in industries like financial services and gaming, where larger compliance volumes can justify the cost. The platform’s advanced capabilities may be less accessible for smaller companies whose needs are relatively straightforward. For enterprises that need a KYC onboarding solution with regulatory credibility, Ondato is a credible long-term investment.

Ondato Specifications

  • Customer Due Diligence (CDD/KYC) Tools
  • Transaction Monitoring and Suspicious Activity Detection
  • Risk Assessment and Mitigation
  • Regulatory Compliance Tracking

Ondato Features

Photo-Based ID Verification

Ondato offers a photo-based ID verification method that combines speed, accessibility, and security. Users simply snap a picture of their identity document, and the AI-powered system instantly extracts and validates the data using advanced optical character recognition (OCR), document authenticity checks, and biometric liveness detection.

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Frictionless User Experience

The platform ensures a frictionless user experience by designing verification flows focused on speed and simplicity without compromising security. Intelligent prompts guide users through the entire process, enabling completion within 30 seconds on the first attempt while minimizing drop-offs and frustration.

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Integrated Database Management Tools

Ondato features integrated database management tools that allow businesses to stay ahead of data expirations by customizing workflows and maintaining direct contact with users. Notifications and reminders can be sent proactively, and a comprehensive reporting toolkit with full action logs is readily accessible for efficient data oversight.

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OnAge

It is an age verification solution by Ondato that helps businesses meet global compliance requirements by supporting regulations such as GDPR, COPPA, and DSA, while adapting to different regional age thresholds. It offers flexible verification methods, including AI-powered facial age estimation and document checks, enabling fast and secure onboarding without storing sensitive personal data.

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Identity And Access Management

For remote communications, Ondato provides identity and access management tailored to online meetings. Before granting entry to a video session, users undergo a short identity verification check, ensuring confidential and secure participation in remote interactions.

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Pros And Cons of Ondato

Pros

  • Provides fast and accurate document scanning results across 10,000 different document types

  • Offers a clean user interface with security indicators

  • Runs thorough background checks beyond simple verification

Cons

  • Camera delay causes minor upload focusing lag

  • There may be uncertainty about data storage and encryption standards

Ondato Pricing

Identity Verification

Know Your Business

Age Verification

  • Document Stoplist

  • Web SDK / Mobile SDK integration / Rest API

  • Data Insights and Reporting Tools

  • Assisted Image Capture

  • Unlimited Sandbox Environment

  • Deepfake Detection

  • Cross-Platform portability

  • Document Data Extraction

  • Session Video Recording

  • Unlimited Language and Dialect Support

  • Identity Verification (IDV)

  • Business Information Monitoring

  • Customizable Onboarding Form

  • Access corporate reports

  • Company Information via API

  • Application Signing

  • Business Reports Screening

  • Sanctions, PEP, and Adverse Media Screening

  • Document Extraction via API

  • Business Reports

  • Cross-Platform Portability

  • Unlimited Sandbox Environment

  • AI-Powered Fraud Detection Engine

  • Unlimited Language and Dialect Support

  • Liveness Detection with Advanced Biometric Analysis

  • Unlimited Data Retention Estimation

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Ondato Reviews

Total 13 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

23%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

E

Egils

Gambling & Casinos, 500+ employees

Less than a year

4.0
November 2023

Good but improvements are needed

Pros

The interface is user friendly and easy to navigate. Plus the design is sleek and I like the screening tools as they are powerful and effective.

Cons

Integration with API and our company's back office systems still requires some work

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

V

Vladislavs

Gambling & Casinos, 500+ employees

Less than a year

5.0
November 2023

Clean layout and easy to use software

Pros

Ondato offers a solution that is very easy to use as it requires no extra resources to get started.

Cons

One issue is that screenings are not automated as we need to manually activate them for each new customer. Additionally the match accuracy sometimes falls short.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Marta

Chemicals, 51-100 employees

Less than 6 months

5.0
March 2023

Makes onboarding quick and Stress free!

Pros

One of the biggest advantages of using it is how user friendly it is. The interface is also clean and the automation and customization features make it a top choice.

Cons

Setting up the KYB onboarding solution took some time as we had to set up accounts, configure the platform and integrate it with our existing systems. However the time spent on the setup was definitely worth it!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Ondato have a mobile app?

No, Ondato does not offer a dedicated mobile app but supports mobile browser-based verification.

Does Ondato offer an API?

Yes, Ondato offers an API.

What other apps does Ondato integrate with?

Ondato has not disclosed any information for its third-party integration capabilities. Watch the Ondato demo to learn more about the integration arrangements.

What types of pricing plans does Ondato offer?

The software’s price depends on the selected module, which include Identity Verification (€0.50-€1.40 /verification), Business Onboarding (starting from €600/month), and Age Verification (€0.01-€0.30/verification). It also offers a free trial. Get in touch with us to get a customized Ondato cost estimate.

What language does Ondato support?

Ondato supports English and Polish languages.

Who are the typical users of Ondato?

The typical users of Ondato include financial institutions, legal sector, insurance, telecommunication, and more.

What level of support does Ondato offer?

Ondato offers support via an online form for business or support inquiries.