Clock PMS
Last Updated
Overview
Clock PMS helps businesses streamline hospitality operations through automated reservations, rate management, and integrated guest messaging. While it lacks extensive specialized tools for non-accommodation activities, its robust property management and OTA synchronization ensure efficient daily workflows. Overall, it is an effective solution for independent hotels seeking operational clarity.
Clock PMS Specifications
- Reservations And Booking
- Room Management
- Guest Management And CRM
- Reporting And Analytics
What Is Clock PMS?
Clock PMS is a cloud-based hotel management software designed to handle real-world hospitality operations. It includes a Property Management System (PMS) with features such as reservations, rates, invoicing, front desk, housekeeping, guest messaging, and OTA synchronization. The platform is used by hotels and hotel groups of different sizes across multiple countries. Clock PMS is built to adapt to real operational demands while maintaining efficiency and control.
Clock PMS Pricing
The Clock PMS cost typically falls between €250 and €810/month. This range is intended for general budgeting purposes, as actual costs can differ based on total annual net revenue, the number of rooms, and any volume-based discounts for hotel groups.
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation And Setup: €1,500–€2,600 (one-time onboarding fee), depending on the selected plan and setup scope
- Third-party Integrations: €10/channel/month (for RoomCloud OTA connections, up to 10 channels), plus €50/month for additional rate mappings if standard limits are exceeded
- Additional Features (Optional): €50/month for private analytics, if additional reporting and infrastructure usage are required
- API Usage (If Applicable): €1/hour of excess API CPU usage, and for custom payment API usage, €0.10 per gateway request plus 0.15% per successful payment transaction
Disclaimer: The pricing is subject to change.
Clock PMS Integrations
The software supports integration with multiple systems and platforms, such as:
- RoomCloud
- SiteMinder
- YieldPlanet
- HotelStory
- SmartHotel
- RateTiger
Who Is Clock PMS For?
Clock PMS is designed to support a wide range of hospitality businesses, including:
- Event hotels
- Boutique hotels
- Resorts
- Wellness and activity retreats
- Hostels
- Tour-operator hotels
Is Clock PMS Right For You?
If you run a hotel or a group of hotels, Clock PMS is designed to handle the busy-day realities of property management. It supports operations across a range of properties, from boutique and extended-stay hotels to large hotel groups, resorts, and tour-operator hotels.
Trusted by over 1,500 hotels in 65 countries, including Golden Tulip and GreenStar Hotel, Clock offers a reliable platform for daily hotel operations. Its independent, customer-focused approach ensures software that simply works, making it suitable for operators prioritizing efficiency and practicality.
Still doubtful if Clock PMS is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Clock PMS Features
Restaurant POS
Clock PMS software features a fully integrated restaurant point-of-sale system that synchronizes dining charges directly with guest folios. The platform enables users to manage tables, take orders, and process payments seamlessly within the hotel ecosystem. This feature eliminates manual data entry, ensuring accurate billing and improved service speed for guests.
Booking Engine
The software provides a high-converting booking engine that enables direct reservations through the hotel’s own website. Users can manage real-time availability and dynamic pricing while offering guests additional services or packages during the checkout process. This feature helps businesses reduce commission costs and maintain control over the guest relationship.
Online Check-In And Kiosk
This feature streamlines the arrival process by allowing guests to complete registration and identity verification via their own devices or on-site hardware. The platform supports digital signature collection and automated room assignments, reducing lobby congestion. Users can improve operational efficiency by moving administrative tasks away from the physical front desk.
Guest Portal
Clock PMS offers a dedicated guest portal where travelers can manage their stay, request services, and view their bills in real time. The platform facilitates direct communication between the property and the visitor, enhancing the self-service experience. This feature empowers guests while reducing the workload on hotel staff.
Front Desk
The software centralizes daily operations through a comprehensive front desk module that handles check-ins, check-outs, and room status updates. Users can access a visual room calendar and manage guest profiles to provide personalized service. This feature ensures that staff have immediate access to the data required for smooth transitions.
Pros And Cons of Clock PMS
Pros
Efficiently manages reservations and bookings
Simplifies front desk operations for hotels
Centralizes guest messaging and communication
Cons
Limited customization for specific workflows
Reporting options can be complex
Clock PMS Reviews
Total 15 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars73%
4
Stars20%
3
Stars7%
2
Stars0%
1
Stars0%
Share your experience
Hospitality, 51-100 employees
Less than a year
“Efficient reservation management”
Pros
From day one, it has felt user-friendly to use and it keeps booking and reservation management efficient and well organized. The hotel management and housekeeping functions are especially helpful for keeping staff aligned and improving communication across departments. Whenever help is needed, the support team responds quickly and is genuinely useful. It also delivers strong value for the price, with practical features that make everyday operations much simpler.
Cons
At the beginning, new users may need a little time to get comfortable because there are quite a few features to learn. Some settings and reports would be better if they allowed more customization but once you get used to the system, it performs very well overall.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Entertainment, 101-500 employees
Less than a year
“Timely online reservations”
Pros
It keeps all bookings shared online and reservations are handled on time.
Cons
It offers a consolidated way to manage all bookings without any challenges.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Marketing and Advertising, 1-10 employees
Less than a year
“Superb tool for booking management”
Pros
Booking management works really well and helps prevent the hassles that come with double bookings.
Cons
There's definitely a learning curve so new users need training before they can use it properly and that can take quite a bit of time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Does Clock PMS offer an API?
Yes, Clock PMS offers an API.
Who are the typical users of Clock PMS?
Clock PMS features are used by event and boutique hotels, wellness and activity retreats, and resorts.
What level of support does Clock PMS offer?
Clock PMS offers support through help articles, vide tutorials, support tickets, and a contact form.
What types of pricing plans does Clock PMS offer?
Clock PMS price ranges between €250 and €810/month. Get a detailed Clock PMS cost breakdown tailored to your specific requirements.
Does Clock PMS have a mobile app?
No, Clock PMS does not offer a dedicated mobile app.
What language does Clock PMS support?
Clock PMS primarily supports the English, German, and Bulgarian languages.
What other apps does Clock PMS integrate with?
Clock PMS integrates with various third-party applications, such as SiteMinder, RoomCloud, and YieldPlanet.