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Overview

Clock PMS helps businesses streamline hospitality operations through automated reservations, rate management, and integrated guest messaging. While it lacks extensive specialized tools for non-accommodation activities, its robust property management and OTA synchronization ensure efficient daily workflows. Overall, it is an effective solution for independent hotels seeking operational clarity.

Clock PMS Specifications

  • Reservations And Booking
  • Room Management
  • Guest Management And CRM
  • Reporting And Analytics

Clock PMS Features

Restaurant POS

Clock PMS software features a fully integrated restaurant point-of-sale system that synchronizes dining charges directly with guest folios. The platform enables users to manage tables, take orders, and process payments seamlessly within the hotel ecosystem. This feature eliminates manual data entry, ensuring accurate billing and improved service speed for guests.

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Booking Engine

The software provides a high-converting booking engine that enables direct reservations through the hotel’s own website. Users can manage real-time availability and dynamic pricing while offering guests additional services or packages during the checkout process. This feature helps businesses reduce commission costs and maintain control over the guest relationship.

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Online Check-In And Kiosk

This feature streamlines the arrival process by allowing guests to complete registration and identity verification via their own devices or on-site hardware. The platform supports digital signature collection and automated room assignments, reducing lobby congestion. Users can improve operational efficiency by moving administrative tasks away from the physical front desk.

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Guest Portal

Clock PMS offers a dedicated guest portal where travelers can manage their stay, request services, and view their bills in real time. The platform facilitates direct communication between the property and the visitor, enhancing the self-service experience. This feature empowers guests while reducing the workload on hotel staff.

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Front Desk

The software centralizes daily operations through a comprehensive front desk module that handles check-ins, check-outs, and room status updates. Users can access a visual room calendar and manage guest profiles to provide personalized service. This feature ensures that staff have immediate access to the data required for smooth transitions.

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Pros And Cons of Clock PMS

Pros

  • Efficiently manages reservations and bookings

  • Simplifies front desk operations for hotels

  • Centralizes guest messaging and communication

Cons

  • Limited customization for specific workflows

  • Reporting options can be complex

Clock PMS Reviews

Total 15 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

20%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Share your experience

MD
Max Delva

Hospitality, 51-100 employees

Less than a year

5.0

“Efficient reservation management”

Pros

From day one, it has felt user-friendly to use and it keeps booking and reservation management efficient and well organized. The hotel management and housekeeping functions are especially helpful for keeping staff aligned and improving communication across departments. Whenever help is needed, the support team responds quickly and is genuinely useful. It also delivers strong value for the price, with practical features that make everyday operations much simpler.

Cons

At the beginning, new users may need a little time to get comfortable because there are quite a few features to learn. Some settings and reports would be better if they allowed more customization but once you get used to the system, it performs very well overall.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MD
Magdalena Dobrowolska

Entertainment, 101-500 employees

Less than a year

5.0

“Timely online reservations”

Pros

It keeps all bookings shared online and reservations are handled on time.

Cons

It offers a consolidated way to manage all bookings without any challenges.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

CR
Ciro Romanini

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Superb tool for booking management”

Pros

Booking management works really well and helps prevent the hassles that come with double bookings.

Cons

There's definitely a learning curve so new users need training before they can use it properly and that can take quite a bit of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

Does Clock PMS offer an API?

Yes, Clock PMS offers an API.

Who are the typical users of Clock PMS?

Clock PMS features are used by event and boutique hotels, wellness and activity retreats, and resorts.

What level of support does Clock PMS offer?

Clock PMS offers support through help articles, vide tutorials, support tickets, and a contact form.

What types of pricing plans does Clock PMS offer?

Clock PMS price ranges between €250 and €810/month. Get a detailed Clock PMS cost breakdown tailored to your specific requirements.

Does Clock PMS have a mobile app?

No, Clock PMS does not offer a dedicated mobile app.

What language does Clock PMS support?

Clock PMS primarily supports the English, German, and Bulgarian languages.

What other apps does Clock PMS integrate with?

Clock PMS integrates with various third-party applications, such as SiteMinder, RoomCloud, and YieldPlanet.