“Most affordable option out there”

Pros

Managing my listings across multiple platforms with it has been the most affordable and convenient option I've used. The calendar syncing, automatic pricing updates, message templates with auto-scheduling, webhook automation, door code setup and AI-generated responses all work really well and save me a lot of time and effort.

Cons

I'd still love to see a single place to handle photos, amenities, descriptions and similar listing details. Having to update those separately on each hosting platform is frustrating and it feels like Host Tools could really solve that for me.

“Has been a gamechanger”

Pros

Running a vacation rental property management company in Maui, I can honestly say this tool has been life-changing for my business. I came across it more than six years ago and the difference it has made has been incredible. Their team works directly with you to review your existing setup with another channel manager, then handles the full transition, including listings, calendars, message rules, locks and more. After that, they walk through everything with you on a live call so you can launch together. Because of that hands-on process, switching over feels incredibly smooth and there's barely any downtime at all. It's an outstanding product with truly unmatched customer support and a team that takes an all-in approach. Less stress, more getting things done. I would absolutely recommend their affordable service to any host. Host Tools has genuinely made me a better host.

Cons

Year after year they've consistently shown that they genuinely care about helping hosts succeed.

“Vast range of integrations”

Pros

It gives excellent value considering how many tools and integrations are included. The support team is also incredibly responsive which I really appreciate. On top of that, they keep rolling out new features that genuinely improve the product instead of just adding extras for the sake of it.

Cons

It's helpful for handling the essentials but when I need to make larger changes, I still have to sign in on my computer. It usually isn't a major issue and honestly that's about the only downside I've noticed with an otherwise outstanding tool.

“worth the investment”

Pros

Getting started didn't take long, the booking management is solid and it's definitely worth the price. Whenever something comes up, their team responds and helps resolve the issue.

Cons

It doesn't sync reservations directly with Expedia so you have to rely on the iCal method instead. It does work but you need a bit of patience.

“amazing PMS with excellent features”

Pros

It has been a fantastic PMS for us. It offers really good value, the support has been excellent and the features are simple to use. There are also plenty of tools included such as AI and smart lock integration, that I still haven't even fully explored yet.

Cons

There isn't immediate phone support but the founders personally respond to support requests and you can book a video call when needed.

“Reliable bookings every time”

Pros

It is simple to use, simple to get around and has been very dependable. I haven't had any issues with double bookings at all.

Cons

I don't have any complaints about it. It includes everything I need to manage my holiday houses.

“Keeps improving”

Pros

This PMS feels powerful and keeps improving with new features and the pricing is fair for what it offers. I'm especially a big fan of the newer AI tools, along with the messaging and lock management features.

Cons

Would like the option to pay by invoice per property and every now and then I wish response times were a bit quicker. Even with that, it's still an excellent value overall.

“Simple for managing multiple platforms”

Pros

Managing multiple platforms with it has been very simple especially with the integrations for pricing tools and door locks. The scheduled messaging feature is a big advantage and being able to keep track of dates across different platforms in one place has been a huge plus for me.

Cons

native platform promotions can't be set directly from the Host Tools calendar so they still have to be configured separately on Airbnb and VRBO.

“Top choice for managing a property”

Pros

From the start this felt like a high-value product backed by a team that really understands the industry, the right technical partners and the business trends property owners care about most. It turned out to be the best option for managing a property across multiple sales platforms at the same time. On top of that, the support team was consistently attentive and genuinely personable.

Cons

This is a tough one, I liked the platform so much that I even asked whether the company was hiring and at the time, they weren't.

“covers all bases”

Pros

Running my property feels much more organized with everything managed in one place. From door locks and automatic messaging to auto reviews and AI integrations, it covers pretty much every part of the job.

Cons

I don't have any complaints. It really feels like they've thought through everything and whenever something does go wrong, their team is always quick to respond.

“Works really well”

Pros

Everything has been working well for me.

Cons

24-hour support is not always available but aside from that, it's been okay.

“budget-friendly channel manager”

Pros

Running my short-term rentals has become much more efficient since I started using it. It's a budget-friendly channel manager that's simple to use and it has taken a lot of the hassle out of day-to-day hosting. The automation keeps everything organized, helps me stay consistent with guest communication and lets me deliver a better guest experience without needing to spend hours managing every small task. The platform is clear, dependable and has become a key part of how I operate my properties. The impact has been obvious too, I now have over 600 five-star reviews. Host Tools has been a huge part of helping me keep my service standards high while making the whole hosting process far more manageable. If you manage short-term rentals and want an affordable channel manager with strong automation that's still simple to work with, I'd absolutely recommend Host Tools. It's been a fantastic addition to my hosting business.

Cons

The pricing tool does occasionally take a few minutes to sync but it's a minor issue and still worth it considering how well everything else works.

“Outstanding customer service”

Pros

It really stands out because of how easy it is to use, how simple everything feels and how incredible the customer service has been. That combination is what makes it the best platform for hosts.

Cons

There was very little not to love about it right from the start. Everything worked smoothly and switching over from another PMS was incredibly simple.

“Satisfied user”

Pros

After five years of using it I still haven't run into anything missing that would make me think about switching. It's simple to use, dependable and it has supported my business consistently through every stage of growth over the past five years.

Cons

At one point there was a period when the VRBO integration didn't work very well although that seemed to be more on VRBO's side. That issue hasn't caused any problems for a long time now, probably around two years.

“My go-to rental management platform”

Pros

It has been my go-to rental management platform. It's simple to use, works really well for small hosts like me and it's clear it can also support larger operations without any trouble. The team keeps improving it too, with new features being added on a regular basis.

Cons

At first the software was very basic which was actually something I appreciated. When more features started getting added, I was concerned the price would jump a lot but they've kept the cost reasonable and the platform still feels very user-friendly.

“simplified our operations”

Pros

The platform is dependable, simple to use and fits our day-to-day workflow really well. It has helped simplify our operations and made overseeing our properties a lot more efficient. I'd definitely recommend it.

Cons

I haven't run into any major downsides. It has performed really well for what our business needs.

“Price is justified”

Pros

Running my short-term rental business feels much more manageable with it because it gives me the features I actually need. Keeping up with the calendar is simple and I really appreciate that my co-host can stay connected to all the messages coming in from multiple platforms. Considering how much value it adds, the monthly cost feels completely justified.

Cons

I'd change the font size in the mobile app since it's a bit too small for my preference and would be better if it were larger. I've also noticed that the VRBO connection tends to lag slightly, while Airbnb and Houfy usually sync almost right away.

“Comprehensive tool”

Pros

As a short-term rental host, this has been exactly the tool I needed. It covers all the functionality I rely on, including advanced logic for messaging rules and it really helps deliver a better guest experience. It integrates with all the major platforms and the mobile app is excellent too. I spent time looking into other options but I have no intention of moving to another STR hosting platform anytime soon. On top of that, the development team is incredibly responsive. They've even taken a couple of my suggestions and turned them into updates quickly. The support has been outstanding.

Cons

A few of the settings and configuration options can be less user-friendly than I'd like at times. That said, the help articles do a very good job of showing you where everything is and how to access it.

“Unmatched support”

Pros

From day one the message automation has been the biggest win and it simply does its job. Check-in instructions, house rules and follow-up messages are sent right on schedule for both of my listings without me having to step in. Getting everything configured was fast and the calendar and rate sync has been consistently reliable. The support team deserves special mention. When a guest's code didn't work on arrival day, I was able to reach an actual person that same day instead of being stuck with only the AI bot. They reviewed the logs, clearly confirmed that my setup was correct rather than pushing me to reconnect everything and even contacted the lock provider for me by opening a ticket on my behalf. That level of help is uncommon.

Cons

There's not much to criticize. If I had one request, it would be a little more transparency around the smart lock side , something like a live view showing what has been sent to the lock and at what time so I could quickly confirm everything is lined up before a guest checks in. It would just be a useful extra on top of a system that already performs well, not an actual issue.

“Brilliant support”

Pros

It has been very simple to use. The messaging feature works really well and being able to split the same property into two 2-bedroom apartments or keep it as one 4-bedroom apartment works flawlessly which is something other apps haven't been able to handle for us. Calendar management is also simple to work with and the team provides personalized support and responds quickly whenever we need help.

Cons

we really don't have any complaints. The company keeps improving the platform and has continued to meet our needs as the app has evolved.