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Overview
ResortForward helps businesses streamline campground and resort management through real-time online booking, integrated point of sale, and automated guest communication. While deep customizations are limited, its specialized interface ensures efficient rental tracking for various unit types. Overall, it is a dedicated solution for outdoor hospitality providers seeking operational simplicity.
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Starting Price
Custom
ResortForward Specifications
- Reservations And Booking
- Guest Management And CRM
- Reporting And Analytics
- Payment Processing
What Is ResortForward?
ResortForward is a cloud-based management and reservation platform purpose-built for the resort and campground industry. Moving beyond traditional hotel-centric systems, it provides a specialized environment for managing diverse rentals like boats and glamping tents. The software offers comprehensive solutions for digital booking, payment processing, and administrative organization. By focusing exclusively on the needs of outdoor hospitality, it provides a centralized hub that allows owners to coordinate guest interactions and facility logistics within a single, secure interface.
ResortForward Pricing
ResortForward cost starts at $0. This basic plan, known as the FREE PLAN, offers features like free training and support, and no monthly commitment. The FIXED MONTHLY plan starts at $84/month and includes features such as predictable monthly costs, no guest fees, and option to cancel anytime.
In addition to the base subscription costs, organizations should account for the following expenses to ensure a complete deployment:
- Content and Data Migration: $500–$2,000, depending on the volume of existing guest history and reservation data that needs to be imported from legacy systems
- Third-Party Integration Fees: $500–$3,000, covering one-time setup or annual connection fees for integrations with platforms like QuickBooks, Airbnb, VRBO, or specialized utility monitoring tools
- Hardware for Point of Sale (POS): $300–$1,500, including the cost of wireless card readers, receipt printers, and compatible mobile devices for on-site transactions
Disclaimer: The pricing is subject to change.
ResortForward Integrations
The software supports integration with multiple systems and platforms, such as:
- Quickbooks
- Stripe
- Square
- Twilio software
- Booking.com
- Expedia
Who Is ResortForward For?
ResortForward is ideal for a wide range of industries and sectors, including:
- Resorts
- Campgrounds
- RV Parks
- Mobile home communities
Is ResortForward Right For You?
If you’re a resort or campground operator looking for a reservation and management system built specifically for your type of business, ResortForward may be worth considering. The platform is designed for the resort and campground industry rather than hotels, offering a single system to handle reservations and operations. It is used by properties such as Vintage Vermilion, Breezy Point, Diamond Lake, and Trempy Outdoors.
ResortForward also emphasizes operational reliability and security, noting SSL security, PCI compliance, and secure payment handling. With a focus on simplifying reservation management for resorts and campgrounds, it may be a suitable option if you want a platform tailored to the needs of this specific hospitality segment.
Still doubtful if ResortForward is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
ResortForward Features
Customized Admin Portal
This feature provides an easy-to-use central hub that users can access from unlimited devices to manage daily operations. ResortForward allows administrators to segregate diverse rental categories and utilize mass guest communication tools. The platform is designed with specific resort-friendly functions to simplify complex scheduling and administrative oversight.
Integrated Point Of Sale
ResortForward software includes a built-in commerce system that allows users to track inventory and process transactions via wireless card readers. The software enables staff to seamlessly add charges directly to existing guest reservations for a unified billing experience. Users can also generate and send digital receipts via text or email.
Guest Booking
The platform offers a powerful online booking engine that can be embedded directly into a resort's existing website with a few lines of code. This feature provides guests with real-time availability updates and secure payment processing. ResortForward ensures the engine is mobile-responsive and fully customizable to match the provider's branding.
Guest Portal
This feature empowers guests to manage their own stay by checking in, editing personal information, and making payments independently. The software enables users to print their own invoices and view reservation summaries in real time. ResortForward gives administrators full control over specific permissions and actions available to guests within this portal.
Automated Payment Collection
ResortForward streamlines financial workflows by automatically handling deposits and balances through secure, PCI-compliant processing. The platform facilitates the distribution of payment links and manages automated guest communications regarding billing. This helps businesses reduce manual administrative tasks while ensuring consistent cash flow through integrated tools like Square and Stripe.
Pros And Cons of ResortForward
Pros
Online booking system with real-time availability
Real-time calendar sync prevents double bookings
Gate control integration improves security and automation
Cons
May require internet connectivity for operation
System setup may take onboarding time
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Frequently Asked Questions
What types of pricing plans does ResortForward offer?
ResortForward price starts at $0 for the FREE PLAN and $84/month for the FIXED MONTHLY plan. Get a detailed ResortForward cost breakdown tailored to your specific requirements.
Who are the typical users of ResortForward?
ResortForward features are used by organizations across industries and sectors, including fresorts, RV parks, and campgrounds.
Does ResortForward have a mobile app?
No, ResortForward does not offer a dedicated mobile app.
What level of support does ResortForward offer?
ResortForward offers support through contact forms and phone.
What other apps does ResortForward integrate with?
ResortForward integrates with various third-party applications, such as Twilio, Stripe, and Quickbooks.
Does ResortForward offer an API?
The vendor does not indicate whther an API is offered.
What language does ResortForward support?
ResortForward primarily supports the English language.