Setmore Reviews

Pros

Personally, I appreciate that it lets our appointments be shown publicly while we can still arrange sessions internally and tweak our availability. I also value that it syncs with my Google Calendar and supports offering several services. We rely on this tool every day and enjoy how simple it is to use.

Cons

I've found it frustrating that assigning certain days to a single service isn't possible and I see the Google Calendar sync is unreliable, requiring frequent reconnections.

Pros

I find it easy to schedule students across multiple staff members.

Cons

Broken Zoom links have caused major issues for us and I feel customer support has been extremely disappointing making me consider alternative vendors.

Pros

My firm has become noticeably more efficient at bringing in leads and handling scheduling thanks to this tool. I chose it mainly because it links with LawPay, allowing me to keep a single payment processor. So far I'm really impressed with how well the product performs.

Cons

Connecting with MyCase would improve my workflow and I find integration with practice management software highly valuable.

Pros

As a business owner, I've been using this tool for six years now. I turn to this app every single day to keep my appointments, client records, locations and my income and expenses lined up. On a logistical level, this software has helped me arrange my clients in the most organized way possible especially since many clients are scattered across different cities and in some cases even in other countries and time zones. Having this one tool has made it much easier for me to manage my time, juggle client needs and track earnings, all of which simplifies scheduling life and appointments from one centralized place.

Cons

Managing appointment durations could be smarter and I often spend extra time manually entering hours for clients instead of having the app automatically calculate income based on hourly rates.

Pros

the tool works really well and doesn't take much effort to figure out. I like that it connects with platforms such as Instagram, Facebook and Google Maps because that makes managing everything in one place much easier for me.

Cons

customizing reminder emails from my own address would be helpful and I think more personalization options are needed.

Pros

In my day-to-day use, the website loads quickly and the summaries are easy for me to understand. I also like that the platform is usually available whenever I log in so I can rely on it when I need it.

Cons

After four years of use, I've noticed the software becoming buggy and I find repeated explanations to support frustrating when backend issues aren't properly resolved.

Pros

While exploring MyPrivate Family Office, I noticed that potential clients can book an online demo with just one click which makes scheduling very convenient. I've also used the built-in Teleport Conferencing feature several times and it has worked perfectly for me. I haven't had any connection issues or technical problems so far.

Cons

Honestly there isn't anything that comes to mind as a drawback and I'm comfortable recommending it wholeheartedly and without hesitation.

Pros

Using the free account has actually given me everything I needed to get my service started. I was able to begin working right away without having to pay for a subscription which I really appreciated.

Cons

Compared to other platforms I've tried, I found the interface a bit complicated to use at first and it took me some time to get comfortable with it.

Pros

The best part is how easy it is to work with. I didn't need much time to understand how things function and that simplicity is what I liked the most.

Cons

In my opinion unfortunately it really didn't suit the insurance industry at all.

Pros

Getting started with the system went smoothly from the beginning, as long as my payment processor worked with it. I was able to create services and adjust the setup to match my business needs without running into complications. I like that I can manage things such as time off, add breaks, edit appointments manually and keep track of income. There's also the option to use the API if I want to extend things with a custom backend. Another thing I appreciated is how the app manages time zone differences. Overall it has been a very positive experience for me.

Cons

On the downside, the free plan caps class size at 50 seats which is restrictive. I've been told the Pro tier removes that cap but I haven't tried the upgrade myself to confirm. Another annoyance is that payment reports only list a customer's name, if someone signs up with a common first name like 'John' and there are several Johns in my roster, it takes extra time to figure out which payment belongs to which person so I end up doing a lot of cross-checking. It would be much more useful if reports included another identifier such as an email address or a customer ID. Regarding the API, searching clients by name assumes you already have a local name database to reference, I get that pulling every customer could be a heavy payload but offering paginated retrieval or some way to fetch all customers incrementally would make integrations far easier. Finally, I noticed time zone handling only applies at appointment creation, recurring reminders seem to default to the clerk's time zone instead of the original appointment zone.

Pros

Over time, I've really started enjoying working with this tool. Whenever I have a question, the team responds quickly and the system itself stays simple which is great for startups that just need something dependable. I often recommend it to early-stage teams for that reason. What impresses me the most is the Google Calendar sync. When I add an appointment and move to the next step, it shows up in my Google Calendar almost instantly. I can also set it so events from my personal Google Calendar automatically block those times on the scheduler on my website which helps me avoid double bookings. I still really enjoy using it and plan to continue with it.

Cons

Biggest drawback is the limited payment options. There are too few ways to accept payments, only credit cards are permitted, even though payments are processed through Stripe. Since Stripe supports many global payment methods, it feels like a missed opportunity that those alternatives aren't exposed in this tool. On top of that, I would really like the ability to set up automatic follow-ups and similar automation but those features aren't available here which is a bit frustrating.

Pros

As part of our team, we use this scheduling platform to arrange psychology sessions and I've found it very easy to work with. The fact that it's free is a big advantage and the technical support has always been quick and helpful when we needed assistance. I also use it as a personal planner for classes and other appointments. Overall the app feels very practical for my daily routine and I would definitely recommend it.

Cons

We didn't find any real problems, whenever a technical issue came up, the support team responded quickly and fixed it without delay.

Pros

What stood out to me right away was how easy the system is to learn. The setup didn't take long and my customers also find it simple to move around and book appointments without confusion.

Cons

Honestly I find it frustrating that there isn't a feature letting me decide how far in advance a customer can book and I also can't configure booking hours differently for each day or week, the system only allows one set time per day. On top of that, there's no way for me to manually override the booking logic when I don't have hours showing as open which leaves me unable to block or adjust bookings during special closures or exceptions.

Pros

One thing that has helped me a lot is that my students and I no longer have to exchange multiple emails just to find a time that works for both of us. The system handles scheduling in a much easier way.

Cons

Great tool but I have a number of appointments that are only thirty minutes long and sometimes students need to book me on the half-hour mark but the system won't give them that scheduling option which is frustrating.

Pros

Another feature I really value is being able to see all of my employees' appointment availability in one online location. Having everything organized in one place makes managing schedules much easier for me.

Cons

Don't have any complaints right now, I'm excited to start using it and see how it works for my team.

Pros

For our website, this tool delivers exactly what we were hoping for. During the walkthrough, Salman clearly showed the features we require and the ones we might explore further. He also demonstrated the level of customer support available for implementation and integration.

Cons

I'd appreciate if the pricing options were more flexible and could be tailored to our specific needs.

Pros

I'm impressed with their customer service, it's outstanding and they consistently put in genuine effort to please every single client.

Cons

Just a suggestion that I wished for additional features like an invoicing platform, consultation forms, a dedicated section for notes and documentation, plus a more reliable calendar than the one in their beta version, despite lacking those, I still consider it the best to use.

Pros

it runs without errors, is easy to adapt to my requirements, offers a wide range of options and features and support is consistently available.

Cons

Nothing to say here, I've been using this for years.

Pros

I'm really happy that my clients can book their own appointments and the app even sends them reminders for their upcoming appointment.

Cons

honestly, there's truly nothing about the appointment feature that I dislike or would change right now.

Pros

Scheduling clients and keeping my calendar organized is super simple. I also appreciate that I can personalize almost everything, even the 'color' for each service. My clients say it's really feasible for them to create and change appointments, too.

Cons

Only thing that bugs me is that the 'automated' reminder texts don't forward any replies to me. I always tell people the number the reminder comes from isn't monitored and I even type 'do not reply, contact (my number) to reschedule.' Still, a lot of clients miss that and have canceled appointments by replying to the reminder and I never got their cancellation. It's not a major problem though!