ThinkReservations: Pricing, Free Demo & Features

Name: ThinkReservations
Rating: 4.8 (29 reviews)

Last Updated Sep 30, 2026

Key Takeaways

Generated from the text of customer reviews

ThinkReservations is a hospitality management platform that helps lodging businesses centralize reservations, payments, guest profiles, and daily operations. Users value having daily work in one place, though some want more flexibility in financial reports. A September 2026 update changed minimum-stay rules to make some previously blocked last-minute nights bookable.

Our Verdict

ThinkReservations is a practical choice for independent lodging businesses whose small teams handle several parts of the guest journey. Its connected approach should be especially useful when staff manage bookings across multiple channels. Pricing feedback is mixed, so smaller properties should assess the total cost against the time saved. We recommend it for operators seeking coordinated workflows.

Overall Rating

Based on 29 users reviews

4.8

All Reviews

Rating Distribution

Positive

97%

Neutral

Negative

Starting Price

Custom

Product Snapshot

ThinkReservations Specifications

Reservations And Booking
Room Management
Guest Management And CRM
Reporting And Analytics
Revenue And Rate Management
Multi-Property Management
Mobile Access And Contactless Services
Integration And API Support
Payment Processing
Housekeeping Management

View All Specifications

What Is ThinkReservations?

ThinkReservations is a hotel management platform that brings reservations, property operations, and distribution into one system. Its property management system helps staff manage bookings and review performance reports, while the channel manager synchronizes rates and availability across booking sites. A website and booking engine support direct reservations, including add-ons and packages.

By connecting these functions, ThinkReservations can help properties reduce manual updates across booking channels and manage more of the guest journey in one place. Dynamic pricing, guest messaging, accounting tools, and marketing services extend its use beyond reservation management.

What Is ThinkReservations Best For?

The platform stands out for its ‘Booking Engine’, as it connects direct booking with pricing and reservation automation. It shows guests current rates and availability, offers packages and add-ons, and supports bookings on mobile devices. Properties can also set rules to adjust rates by occupancy or booking window.

When a guest makes a reservation, the platform can update availability across connected channels, collect deposits, generate tasks, and trigger confirmation or other guest messages automatically. This gives independent properties a way to reduce manual handoffs between reservation, payment, distribution, and communication systems.

How Much Does ThinkReservations Cost?

ThinkReservations pricing is estimated to start at $150/user/month per industry benchmark. Actual costs may vary depending on users, modules, and implementation needs.

In addition to the base subscription costs, organizations should account for the following expenses:

Onboarding: $500 - $5,000
License Cost: $3,600 - $7,200
Data Migration: $500 - $3000

Reviewers have mixed opinions about ThinkReservations pricing. Some find it reasonable and value paying only for features they need, while others consider it somewhat expensive.

For accurate pricing based on your organization’s needs, get a custom ThinkReservations price quotation today.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

ThinkReservations Integrations

The platform integrates with multiple systems and platforms, such as:

TakeUp
Google Hotel Ads
Lynx offers PMS
Booking.com

How Does ThinkReservations Work?

Here's how you can get started with the platform after you have logged in:

Set up your property profile, room categories, rate plans, and guest communication templates through the onboarded system
Integrate your direct booking engine into your website to capture commission-free reservations instantly
Connect leading online travel agencies to synchronize rates and availability in real time using the built-in channel manager
Configure automated text messaging and email rules to handle guest confirmations, reminders, and upsell opportunities
Implement dynamic pricing algorithms to adjust room rates automatically based on market demand and booking windows
Manage daily operations, check-ins, payments, and night audits directly from the centralized property management dashboard
Connect smart door locks and third-party tools via the integrated software marketplace for seamless access and automation
Analyze built-in performance and financial reports to track occupancy, revenue trends, and business metrics

Book a free ThinkReservations demo to learn more about its functionality.

Who Is ThinkReservations For?

ThinkReservations mainly suits the following businesses within the hospitality sector:

Bed and breakfasts
Boutique hotels
Vacation rental management
Inns and lodges

ThinkReservations Use Cases

Based on our assessment of ThinkReservations features and user feedback, we have identified several situations where the platform is well suited for organizations:

Hotels And Vacation Rental Operators Managing OTA Availability Without Manual Updates

When rooms are sold through several OTAs, updating rates and availability on each channel separately creates operational problems. Every change has to be repeated, and any channel that gets missed shows the wrong information to guests. ThinkReservations replaces those separate updates with one central system. Its channel manager synchronizes inventory, rates, and availability across connected channels in real time, and it supports dynamic pricing. It connects with Airbnb, Booking.com, Expedia, Vrbo, Tripadvisor, and more, so staff manage distribution in one place. Users particularly appreciate this amalgamation of features and how it enables them to customize it per their requirements.

Inns Automating The Guest Journey From Booking To Checkout

Hotels and inns can use ThinkReservation’s PMS, booking engine, and payments together, so routine guest interactions run on their own. When a guest books, the reservation can trigger deposit collection, confirmation messages, operational tasks, and other follow-up actions without staff stepping in. Before the stay, pre-arrival communication goes out, and digital registration collects guest information ahead of time. By the time the guest arrives, staff are working from a reservation that already has their details and payment on file. This helps save time and makes it particularly useful for busy hospitality businesses.

B&Bs Managing Administrative Work With A Small Team

At an independent hotel or B&B, a small team handles reservations, payments, guest requests, and daily administrative tasks at the same time. Work piles up quickly when each of those lives in a different tool. ThinkReservations brings them into one platform, with automated task rules, reservation management, payment collection, reporting, and guest communication. B&Bs also get onboarding, personalized training, and 24/7 phone support from hospitality professionals, so a small team has help getting set up and running smoothly.

Property Managers Managing Multiple Hospitality Properties

Managers can use ThinkReservations to run every property from one system, with the same process at each one. Reservations across all properties can be managed in one place. Furthermore, guest communications remain standardized, so they get a consistent experience wherever they stay. Door-lock systems connect to the platform, and digital check-in with automated PIN generation lets guests arrive without anyone meeting them. Owner reports come from the same system. Together, this lets managers operate properties remotely and add more of them without adding complexity.

Is ThinkReservations Right For You?

ThinkReservations is particularly suited to hospitality businesses that want their PMS, booking engine, channel management, payments, guest messaging, and website to work as a connected system. Its customer stories include Devonfield Inn and Yara Hotel Palm Springs, while TravelTech Breakthrough named it 2026 Hotel PMS of the Year.

Security is particularly relevant because the platform handles reservation and payment information. Its PMS is PCI compliant and uses daily backups. ThinkPayments uses Stripe's PCI-DSS Level 1 infrastructure, with card data tokenization, fraud monitoring, and 3D Secure support for SCA-regulated transactions and higher-risk bookings. Card data is not stored on the property's or ThinkReservations' servers.

Hospitality technology is moving toward more connected workflows, and ThinkReservations’ 2026 updates reflect that direction. It has linked its website, booking, messaging, payments, marketing, and accounting offerings more closely. Public API access and a PriceLabs integration give operators more ways to use their data and manage rates. ThinkWeb’s translation and AI discoverability updates also address how guests find properties online. These developments make the platform particularly relevant to independent operators looking to reduce work across separate systems.

Want to learn more about ThinkReservations? Contact us at (661) 384-7070 for detailed guidance.

ThinkReservations Features

Property Management System

ThinkReservations offers a cloud-based PMS for managing reservations, guest information, tasks, accounting, reporting, and day-to-day property operations. Its mobile-responsive interface and staff mobile app allow teams to access the system across devices, while automated tasks can help staff keep up with reservation-related work.

See How It Works

Channel Manager

This feature keeps rates and availability aligned across the property’s booking engine and connected third-party booking sites. When a room is booked, inventory updates across channels to reduce the risk of double bookings. Properties can also set pricing rules that update rates automatically, helping staff manage occupancy without changing each listing manually.

See How It Works

Guest Communication

ThinkReservation lets properties send automated texts before, during, and after a stay. Staff can use templates for routine messages and reply to guests through the mobile app, using an existing number or a separate one. Properties can also send post-checkout thank-you messages to encourage reviews and share relevant offers with guests during their stay.

See How It Works

Payment Processing

ThinkPayments connects payment collection directly to reservations, guest folios, and reporting. It supports major cards, Apple Pay, Google Pay, BNPL, stored payment methods, refunds, and international cards. The payment data is tokenized through Stripe rather than stored on ThinkReservations' or the property's servers.

See How It Works

Pros And Cons of ThinkReservations

A quick look at ThinkReservations's strengths and weaknesses to
help you decide if it's the right fit

Pros

Synchronizes availability automatically across OTAs to prevent overbooking
Simplifies staff onboarding with an intuitive visual calendar interface
Automates guest communications through scheduled email and SMS notifications
Optimizes occupancy and revenue using dynamic yield management tools
Centralizes guest profiles, reservation details, and payments in one dashboard

Cons

Limits online redemption options for custom guest gift certificates
Limited customization for specialized financial reports
Tutorials may also always offer the desired guidance

ThinkReservations Reviews

Insights from real users on ThinkReservations’s features,
performance, and overall experience.

Total 29 reviews

4.8

All reviews are from verified customers

Rating Distribution

Stars

86%

Stars

10%

Stars

Share your experience

Sharon M.

Hospitality, 1-10 employees

More than a year

5.0

February 2026

“Connected well with other sites”

Pros

Whenever I had a question or needed assistance, It was there to help. I also really appreciated how well it stayed connected with other sites to capture reservations. The pre-arrival and follow-up letters were a wonderful touch too. Even though I only managed one unit with three bedrooms, it still felt like a very valuable resource.

Cons

The biggest downside was the cost since I only had one unit.�It�felt a bit expensive for a smaller setup like mine but the amount of time�it�saved made�it�worth paying for.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Debbie M.

Hospitality, 1-10 employees

More than a year

5.0

February 2025

“Simple to learn for small properties”

Pros

After many years of using it, it has been an excellent fit for my small lodging property. Also the system was simple to learn and whenever I needed assistance, there were plenty of helpful resources available. Their support team was consistently quick to respond whenever I reached out. After 27 years as an innkeeper, we are now closing our B&B.

Cons

I honestly cannot think of any downsides in my case.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Erica A.

Hospitality, 1-10 employees

Less than 6 months

5.0

December 2024

“Onboarding team went above beyond”

Pros

It has been such a positive experience because the onboarding team has been amazing. As they have been incredibly helpful and have truly gone above and beyond to make sure we have everything we need. They even took time to talk me through things when I was feeling stressed and overwhelmed by the tasks which made a huge difference.

Cons

Like any new system, there's definitely a bit of a learning curve while figuring out how to do everything that needs to be done. That said I am not even sure that's really a true downside so much as just part of getting familiar with�it.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 29 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What level of support does ThinkReservations offer?

ThinkReservations offers support via help center, video library, phone, and ThinkAcademy.

What other apps does ThinkReservations integrate with?

ThinkReservations integrates with TakeUp, Google Hotel Ads, Lynx, Booking.com, and other third-party systems.

Does ThinkReservations software offer an API?

Yes, it offers API access.

What types of pricing plans does ThinkReservations offer?

ThinkReservations pricing starts at $150/user/month, according to industry benchmarks. Get a flexible ThinkReservations cost today.

What language does ThinkReservations software support?

ThinkReservations software supports English and Spanish.

Does ThinkReservations have a mobile app?

No, ThinkReservations does not have a mobile app.

Who are the typical users of ThinkReservations software?

Typical users of ThinkReservations include independent innkeepers, boutique hotel managers, and professional bed and breakfast owners.