Last Updated
Overview
ThinkReservations is a property management system designed to streamline daily operations for lodging businesses. While the initial setup may require detailed data migration, the platform offers strong automation, an efficient booking engine, and helpful support to improve reservation management and overall operational efficiency.
Overall Rating
Based on 29 users reviews
4.8
Rating Distribution
Positive
97%
Neutral
3%
Negative
0%
Starting Price
Custom
ThinkReservations Specifications
- Reservations And Booking
- Room Management
- Guest Management And CRM
- Reporting And Analytics
What Is ThinkReservations?
ThinkReservations provides an all-in-one solution for the hospitality industry, combining a professional property management system (PMS) with a sleek booking engine and a powerful channel manager. By unifying these core components, the software eliminates the need for manual data entry and reduces the risk of overbookings. It is specifically engineered to help independent hotels, bed and breakfasts, and vacation rentals grow their business through automated guest communication, robust reporting tools, and seamless third-party distribution.
ThinkReservations Pricing
ThinkReservations pricing starts at $50/user/month and increases based on the number of users and business size. Actual costs may vary depending on users, modules, and implementation needs.
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation: Onboarding costs can range from $500 to $2,000, while training costs vary and typically start at $100 for basic training.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
ThinkReservations Integrations
The software supports integration with multiple systems and platforms, such as:
- TakeUp
- Google Hotel Ads
- Lynx offers PMS
- Booking.com
Who Is ThinkReservations?
ThinkReservations software is ideal for a wide range of industries, including:
- Bed and breakfasts
- Boutique hotels
- Vacation rental management
- Inns and lodges
Is ThinkReservations Right For You?
ThinkReservations is a premier choice for hospitality owners who prioritize automation and professional guest experiences. Its standout feature is the unified channel manager, which ensures your inventory is perfectly synced across all major travel sites in real-time. If you are looking to move away from fragmented tools and want a centralized hub that handles everything from cleaning reports to direct marketing, this platform is an excellent fit for your growth-oriented business.
Still doubtful if ThinkReservations software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
ThinkReservations Features
Integrated Booking Engine
The software provides a mobile-friendly booking interface designed to convert website visitors into confirmed guests through a streamlined, secure checkout process that reflects your unique branding.
Advanced Channel Manager
Users can automatically sync rates and availability across major Online Travel Agencies like Expedia and Booking.com, ensuring that every distribution channel is updated instantly without manual intervention.
Guest Communications
The guest communication system automates messages such as booking confirmations, reminders, and post-stay follow-ups. These automated interactions improve the guest experience while reducing the communication workload for hotel staff.
Marketing
The marketing tools help hotels promote their properties through targeted campaigns and guest engagement strategies. Businesses can reach past and potential guests with promotional messages and offers, supporting stronger brand visibility and repeat bookings.
Payment Processing
The payment processing feature allows properties to securely accept and manage guest payments within the system. It supports online payments and automated transactions, helping streamline billing while maintaining secure financial operations.
Pros And Cons of ThinkReservations
Pros
Saves time managing reservations and property operations
Helpful support team that assists users beyond expectations
Reliable system that improves overall booking management
Cons
No built-in website templates available for property websites
Automated emails struggle with long-term guest stays
ThinkReservations Reviews
Total 29 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars10%
3
Stars3%
2
Stars0%
1
Stars0%
Share your experience
Hospitality, 1-10 employees
More than a year
“Connected well with other sites”
Pros
Whenever I had a question or needed assistance, It was there to help. I also really appreciated how well it stayed connected with other sites to capture reservations. The pre-arrival and follow-up letters were a wonderful touch too. Even though I only managed one unit with three bedrooms, it still felt like a very valuable resource.
Cons
The biggest downside was the cost since I only had one unit.�It�felt a bit expensive for a smaller setup like mine but the amount of time�it�saved made�it�worth paying for.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
More than a year
“Simple to learn for small properties”
Pros
After many years of using it, it has been an excellent fit for my small lodging property. Also the system was simple to learn and whenever I needed assistance, there were plenty of helpful resources available. Their support team was consistently quick to respond whenever I reached out. After 27 years as an innkeeper, we are now closing our B&B.
Cons
I honestly cannot think of any downsides in my case.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
Less than 6 months
“Onboarding team went above beyond”
Pros
It has been such a positive experience because the onboarding team has been amazing. As they have been incredibly helpful and have truly gone above and beyond to make sure we have everything we need. They even took time to talk me through things when I was feeling stressed and overwhelmed by the tasks which made a huge difference.
Cons
Like any new system, there's definitely a bit of a learning curve while figuring out how to do everything that needs to be done. That said I am not even sure that's really a true downside so much as just part of getting familiar with�it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does ThinkReservations have a mobile app?
ThinkReservations does not currently offer a native mobile app, but the platform is fully responsive and accessible via any mobile browser.
What level of support does ThinkReservations offer?
They provide extensive support including phone assistance, email ticketing, and a comprehensive online knowledge base.
What other apps does ThinkReservations integrate with?
ThinkReservations integrates with TakeUp, Google Hotel Ads, Lynx, and Booking.com.
Does ThinkReservations software offer an API?
ThinkReservations does not explicitly mention offering a public API on its official website.
What language does ThinkReservations software support?
The software primary supports English.
Who are the typical users of ThinkReservations software?
Typical users include independent innkeepers, boutique hotel managers, and professional bed and breakfast owners.
What types of pricing plans does ThinkReservations offer?
ThinkReservations pricing starts at $50/user/month, and increases based on the number of users and business sizes. Get a detailed ThinkReservations price quote.