Small-Business, 11-50 employees
“Well organized and easy information access”
Pros
Everything is organized well and once I know where to look, finding information is effortless.
Cons
Sometimes, I think the answers to questions can be a bit confusing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Not Specified, N/A employees
“Convenient pay and PTO management”
Pros
The platform makes it easy for me to access pay stubs, check PTO and request time off whenever I need.
Cons
Nothing negative to report, I haven't had any bad experiences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Clean benefits dashboard”
Pros
I like how the dashboard displays all my benefits information clearly and their customer service team is always helpful and easy to work with.
Cons
I don't have any complaints about this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Improved website with faster resolutions”
Pros
The website has improved a lot over the past few years. Viewing check stubs, PTO and benefits is much easier now and I love that any issues are quickly resolved by their team.
Cons
Although it is great but I noticed that website had some flaws in the beginning but it's been improved significantly since then.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Small-Business, 11-50 employees
“Smooth dashboard & responsive support”
Pros
I really enjoy how smooth the dashboard feels, everything I need is just a few clicks away and support is always responsive.
Cons
The only small downside is setting up PTO, it can be tricky to find the drop down menus at first, though it's easier once I've done it before.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Small-Business, 11-50 employees
“well-supported benefits hub”
Pros
Having retirement and benefits information in one portal keeps everything simple. Whenever I've needed help, my assigned rep has been quick and supportive.
Cons
I haven't had any major issues and anything that did come up was quickly resolved through my rep. The only thing that can be confusing is how benefit statements are displayed during open enrollment.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Small-Business, 11-50 employees
“Easy hour calculation and adjustments”
Pros
It's easy for me to calculate my hours and make small adjustments without any confusion.
Cons
No complaints, everything works well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Quick and convenient for key tasks”
Pros
Requesting time off, finishing training and checking benefits are all quick and convenient for me.
Cons
My only issue is that the site sometimes times out too quickly and can be a little slow to load pages.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Small-Business, 11-50 employees
“simple daily HR use”
Pros
Using this tool every day for both management and employee tasks makes work so much easier. For me it's simple to navigate and dependable.
Cons
I think it would be nice to have someone on site for private HR discussions, though the Amplify reps are always responsive by phone or email.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Small-Business, 11-50 employees
“Professional and supportive HR team”
Pros
This tool has been a great resource for my company. The portal works well and their team, whether by email or phone, is always professional and supportive.
Cons
In the past, the portal was a bit clunky and hard to navigate but once I got familiar with it and after updates it's been much smoother.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Small-Business, 11-50 employees
“Neatly organized tool”
Pros
I like being able to see all my benefits and time details neatly organized in one place.
Cons
I've never had a bad experience with this tool.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mid-Market, N/A employees
“Needs simpler annual review process”
Pros
The regular platform works for me, its simple and efficient to use.
Cons
The annual review process could definitely be easier to use in my opinion.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Small-Business, N/A employees
“efficient tool!”
Pros
It's nice that I can easily view my paycheck stubs, 401(k) and other key information anytime.
Cons
I don't see any real downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, N/A employees
“Quick and responsive customer service”
Pros
The service is always quick and responsive whenever I need assistance.
Cons
It should support 1099 contractors and I think the rising healthcare costs are higher than expected compared to the industry.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
