Amplify HR Reviews

“Convenient all in one HR management

Pros

Our small company benefits so much from this tool. I can manage time off, access past tax forms, view paystubs and handle benefits all in one place. When I needed help with medical insurance, our rep fixed it with a single email.

Cons

It took me a little while to learn how to request time off but once I figured it out, the process worked smoothly.

“Instant paycheck access!!

Pros

Right from the start, Ive loved being able to pull up every single paycheck directly in the platform. It's one less thing to worry about everything is just right there when I need it which makes life so much easier.

Cons

I don't have any complaints, the team is easy to work with and Tonya has been fantastic throughout.

“Smooth transition and reliable support

Pros

Working with this tool has been a great experience for me. Every department I've dealt with has been professional and helpful. Transitioning to a new PEO was smooth and I always feel supported. The dashboard gives me full visibility into time and labor data and I'm in the system several times a day. I've already recommended it to others because it's that good.

Cons

I've had a great experience with this platform and can't think of anything negative, especially compared to other PEOs.

“responsive team!

Pros

Whenever we've had questions, someone from their team responds quickly and makes sure everything stays on track.

Cons

The user portal could be more simple. The PTO dashboard, in particular is confusing to read and doesn't always display upcoming requests clearly. I also wish it were easier to switch between employee and supervisor views.

“Complete HR solution for small teams

Pros

Being part of a small team, I appreciate having all the HR functions larger companies enjoy. Implementation was easy, payroll reporting is simple and we even added benefits like dental for our staff.

Cons

In my opinion a more transparent PTO submission workflow, from staff requests through payroll approval, would be helpful.

“quick time entry and PTO process

Pros

Entering time and submitting PTO requests takes me just a moment.

Cons

Only issue I've noticed is an error on the mobile site/app when trying to enter time, I'm hoping this gets fixed soon.

“Fast communication!

Pros

Communication has been great and I like that any needed changes are handled fast.

Cons

The site can feel a bit tricky for my new employees to navigate at first.

“great overall experience

Pros

It's easy for me to access everything in one place and having all the information together saves me time every day.

Cons

I honestly can't think of any downsides right now.

“Confusing time entry and navigation issues

Pros

I use this tool's web platform almost every day and it makes managing pay history, W2s and taxes effortless. The healthcare signup process is easy and I really like the integration with my Slavic 401k account. Chelsea McClellan and Makayla Genoe have always been quick to respond whenever I have questions.

Cons

The Time Entry Dashboard feels confusing and a bit redundant which makes it hard to navigate. The My Hours section is tricky to understand and requesting time off could be more easy. I also wish I could view previously approved timecards. In Performance Management, a sliding scale for ratings would help. The Prism app is difficult to use since overlapping windows block data entry. When I went on short term disability, working with Unum was frustrating, responses were slow and they kept contacting the wrong people at this tool. It would help to review that process.

“Unclear saving process

Pros

The dashboard makes it easy for me to check how many PTO hours I have left at any time.

Cons

Saving my timesheet is confusing, a clear "Save" button would make things simpler. Some areas are hard to navigate and not very simple.

“Reliable PEO with excellent support

Pros

We've been with this tool for years and they've proven to be the best PEO for national support and personal service. Every year, we get several benefit options and their creative approach sets them apart. The system is simple to use, implementation was smooth and customer support has been outstanding.

Cons

I haven't really found much to complain about, things have been going well.

“simple transition & proactive HR support

Pros

This tool feels simple and reliable to me. Whenever I'm unsure about something, the support staff helps quickly. The switch to this platform was easy and I appreciate how proactive they are about new compliance guidelines.

Cons

It sometimes takes me a while to find the data I need in certain reports.

“Quick and easy time off requests

Pros

Requesting time off and checking my 401k details is quick and easy.

Cons

When I try to take a few hours off, it's hard to figure out how to log partial time off correctly.

“well designed HR website

Pros

The website layout works well and lets me complete my tasks efficiently. It's not perfect but compared to other HR sites, it's far better.

Cons

I wish I could adjust my default work hours, it's currently stuck on 8 AM to 4 PM instead of 8 AM to 4:30 PM.

“helpful customer support

Pros

When I need direction, it's nice that I can easily reach an actual person to talk to.

Cons

The application can be confusing for me to navigate without guidance.

“Responsive HR partner with easy navigation

Pros

Accessing benefits, documents and employment records is simple and my questions are answered quickly by someone in my time zone. The site is easy to navigate and I've always found this tool responsive and helpful, especially when I needed extra time for benefit enrollment. They've been a strong partner for our business.

Cons

So far, I haven't run into any issues, everything with this platform has worked well for me.

“Clear layout for quick information access

Pros

Everything on the website is clearly labeled, making it simple for me to grab paystubs or check insurance information.

Cons

I don't love how often I have to change my password, I get that it's for security but it can be stressful when I'm pressed for time.

“convenient clock in app

Pros

I use this tool's clock in/out app every day and it's incredibly easy to use.

Cons

It would be great to have an app so I could check my pay stubs on my phone easily.

“Fast access to bi-weekly paystubs

Pros

Great tool!! Printing my bi-weekly paystubs takes just a few clicks.

Cons

There's really no downside to the website in my opinion, it's very easy to use.

“easy to navigate platform

Pros

For me the platform feels user friendly and easy to navigate.

Cons

I find it difficult to make mid year changes without finalizing the review.

“Clean dashboard with useful export options

Pros

My favorite parts are the clean navigation, dashboard and export options, I use them regularly!!

Cons

During renewals, I've noticed a few hiccups when signing up or skipping partner benefits once they're created.

“Simple for daily tasks

Pros

Work related tasks like timecards and time off requests are easy for me to complete.

Cons

Tracking a recent loan was tricky at first but it eventually worked out fine for me.

“hassle free access to employment details

Pros

It's simple for me to find anything I need related to my employment without any hassle.

Cons

I don't like that I have to download pay stubs just to view them, I'd prefer being able to see them directly on the site.

“reponsive support team

Pros

honestly, its great that I can easily reach someone whenever I have a question.

Cons

Right now, there really aren't any issues to mention

“Accurate PTO tracking

Pros

I like how simple it is to find things and how accurately my PTO is calculated.

Cons

the login process takes a bit too long since it requires a lengthy password and the performance management tool doesn't feel as smooth or simple as the other applications.

“Everything available at your fingertips!!!

Pros

Everything I need is literally at my fingertips. I really like this platform, it is really easy to use and according to our needs.

Cons

Sometimes PTO isn't properly managed by the HR admin and I wish the director were required to validate or confirm time off, that should be mandatory since HR admins can sometimes forget.

“Instant updates & smooth navigation

Pros

It is simple to navigate and updates instantly. When I change my direct deposit or submit time off requests, I can see the updates right away. Downloading pay stubs and end of year documents is quick and easy.

Cons

I'd love to have a way to set a standing lunch break for my daily shift instead of adding it manually each day in the timesheet section.

“efficient HR platform

Pros

The platform helps me stay efficient and up to date with HR needs. It's user friendly, customizable and makes time entry or policy reviews effortless. My HR rep is always knowledgeable and quick to help.

Cons

The only issue I have with this tool is how PTO balances are calculated. The main screen doesn't always match the timesheet screen and I wish it could forecast PTO more accurately based on accruals and planned time off. Otherwise, everything's great.

“Quick payroll assistance

Pros

Working with Jennifer on payroll is really simple, whenever I need reports or have questions, she responds immediately.

Cons

The insurance cost wasn't quite what I expected.

“Simple tools with easy navigation

Pros

I like how easy the tools are and how simple it is for me to get around the system.

Cons

Honestly, I haven't run into any issues and don't dislike anything about this tool.

“Helpful and responsive HR team

Pros

Everyone I've worked at this software has been incredibly helpful and responsive.

Cons

I'd appreciate more report options and an easier way to find them.

“comprehensive and reliable HR support

Pros

The support is comprehensive and quick for me. It makes outsourced HR smooth and reliable.

Cons

The website and app could be more user friendly, navigation feels a little clunky in my opinion.

“friendly employee portal

Pros

From my perspective logging in to request PTO, check paystubs, or adjust deductions is simple and customer support is always friendly and helpful.

Cons

I wish the remaining PTO for the year was displayed more clearly and the annual review section could be shorter.

“Clean design with fast team response

Pros

The team responds fast and the website's clean, modern design makes it easy for me to navigate.

Cons

Unlike other platforms, there's no banner reminder or quick link for renewals, so I have to remember when it's time and find the renewal process manually.

“feasible system with quick assistance

Pros

Using the system feels simple and I always get quick responses from customer service.

Cons

It has been easy to use and helpful overall, I really don't see any downsides.

“Consistent long term personalized support

Pros

What stands out most is the consistency, I've been supported by the same key people for seven years and they respond quickly with solutions that reflect my company's history.

Cons

As an owner, I think the admin experience could use a cleaner interface. Some reports are confusing and managing PTO isn't always clear, so I usually reach out to our rep for help. Since I don't use it daily, that might be part of the issue.

“quick access to all HR tools

Pros

AlI need is accessible quickly and without any confusion.

Cons

I wish check stubs were emailed directly to us.

“Cost saving switch with great service

Pros

After switching from another PEO, I've saved thousands each year while still getting excellent service.

Cons

Great overall but I think the portal can feel a bit overwhelming because of the large number of available reports.

“login broken for months

Pros

The site feels simple, easy to move through. Also I find it very user friendly.

Cons

I had a login issue early on that kept me from accessing the site for about the first 10 months of my employment.

“Needs detailed benefit plan links

Pros

Even though I've only been using it for two months, it's already simple to navigate and understand.

Cons

I haven't run into any issues so far, though I do wish the My Benefits page actually linked to detailed plan information instead of just listing them.

“Well organized and easy information access

Pros

Everything is organized well and once I know where to look, finding information is effortless.

Cons

Sometimes, I think the answers to questions can be a bit confusing.

“Convenient pay and PTO management

Pros

The platform makes it easy for me to access pay stubs, check PTO and request time off whenever I need.

Cons

Nothing negative to report, I haven't had any bad experiences.

“Clean benefits dashboard

Pros

I like how the dashboard displays all my benefits information clearly and their customer service team is always helpful and easy to work with.

Cons

I don't have any complaints about this tool.

“Improved website with faster resolutions

Pros

The website has improved a lot over the past few years. Viewing check stubs, PTO and benefits is much easier now and I love that any issues are quickly resolved by their team.

Cons

Although it is great but I noticed that website had some flaws in the beginning but it's been improved significantly since then.

“Smooth dashboard & responsive support

Pros

I really enjoy how smooth the dashboard feels, everything I need is just a few clicks away and support is always responsive.

Cons

The only small downside is setting up PTO, it can be tricky to find the drop down menus at first, though it's easier once I've done it before.

“well-supported benefits hub

Pros

Having retirement and benefits information in one portal keeps everything simple. Whenever I've needed help, my assigned rep has been quick and supportive.

Cons

I haven't had any major issues and anything that did come up was quickly resolved through my rep. The only thing that can be confusing is how benefit statements are displayed during open enrollment.

“Easy hour calculation and adjustments

Pros

It's easy for me to calculate my hours and make small adjustments without any confusion.

Cons

No complaints, everything works well for me.

“Quick and convenient for key tasks

Pros

Requesting time off, finishing training and checking benefits are all quick and convenient for me.

Cons

My only issue is that the site sometimes times out too quickly and can be a little slow to load pages.

“simple daily HR use

Pros

Using this tool every day for both management and employee tasks makes work so much easier. For me it's simple to navigate and dependable.

Cons

I think it would be nice to have someone on site for private HR discussions, though the Amplify reps are always responsive by phone or email.

“Professional and supportive HR team

Pros

This tool has been a great resource for my company. The portal works well and their team, whether by email or phone, is always professional and supportive.

Cons

In the past, the portal was a bit clunky and hard to navigate but once I got familiar with it and after updates it's been much smoother.