Rich J.
Hospital & Health Care, 51-100 employees
“Excellent ATS
Pros
I highly recommend it for any in-home healthcare provider. Their job-posting tools are fantastic for boosting visibility across all major and third-party job boards and I've found their ATS to be top-notch. I also appreciate their strategic tie-in with myCNAjobs and the Customer Success Support Team have been incredibly helpful and responsive.
Cons
The main area where I see room for improvement is establishing a more strategic integration with AxisCare and better data synchronization between systems.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Vicki B.
Health, Wellness and Fitness, 51-100 employees
“improved our recruitment process
Pros
As a hiring manager I find the User Access features amazing for both myself and applicants. I can easily track and follow up with applicant contacts which keeps everything organized. Compared to the platform I used before, the whole recruiting workflow feels significantly improved when I use this. I'd definitely recommend it to others.
Cons
I'd like to see an option to reply directly to applicants from the email notifications. It could already exist but my email protection settings block that functionality for me so I can't use it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Sharon N.
Hospital & Health Care, 51-100 employees
“enjoyable experience with organized applicants
Pros
My initial experience has been genuinely enjoyable. Having worked with several different hiring tools, I've noticed that it strikes a good middle ground by keeping applicants neatly organized by status while I search for and evaluate potential new hires. It makes tracking their progress through the hiring pipeline simple and efficient.
Cons
One limitation I've found is that the only place I can view candidates after their status changes is the Employees tab which can be a bit restrictive. Apart from that I'm very pleased with it and how it supports our recruiting needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sandra B.
Hospital & Health Care, 51-100 employees
“User-friendly tool
Pros
I find it very easy to use and an excellent tool to work with. Whether you're tech-savvy or just getting started it's an app anyone can handle now. The texting function is superb and my preferred way to contact candidates.
Cons
Honestly there isn't much I dislike. It helped me a lot when reaching out to clients. If forced to complain I'd say the app can be overly sensitive. Occasionally potential clients received unexpectedly duplicate text messages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Naomi L.
Hospitality, 500+ employees
“Highly customizable
Pros
The hiring workflow has been outstanding and I really value how much you can customize the platform. It lets us shape our processes to fit our team's specific needs.
Cons
I've noticed a few small glitches that slow down our workflow. For example status updates don't always refresh automatically unless I manually reload the browser and it seems some statuses are baked in and can't be reordered or edited to suit how we operate.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Dani S.
Human Resources, 500+ employees
“simple to reach out to candidates
Pros
I appreciate how simple it is to message candidates, modify job postings and move through the calendar. The older release is the one I stick with and I find it really solid and reliable.
Cons
I dislike that the system can become sluggish at times for example when I archive several candidates in a row my whole page will freeze. There are also occasions when updating job listings drags on and causes the interface to lock up. On top of that getting support through the chat can be slow and I often have to wait longer than I'd like.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Jalynn P.
Health, Wellness and Fitness, 11-50 employees
“Well-structured interface
Pros
The interface is very well-organized and I find it extremely easy to handle. I also appreciate getting emails when applicants apply because they remind me to check the site.
Cons
Don't have any complaints. It has proven to be an extremely effective tool for our company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie K.
Hospital & Health Care, 51-100 employees
“convenient communication tabs
Pros
I really like how simple the communication tabs make things especially with automated emailing and text messaging features. It also supplies useful autofill information.
Cons
Occasionally I struggle to locate archived candidates especially when responses are delayed by the candidate and messages get pushed back which makes searching frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Janice C.
Facilities Services, 51-100 employees
“simple platform with text option
Pros
Found the platform really simple to handle. Being able to text candidates makes it quick to reach out and arrange interviews. More often than not we receive applicants the same day we publish a job.
Cons
Setting it up initially was pretty difficult when I followed only the online guides. I honestly think I would have picked up more if the training had been in-person and hands-on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Cianah H.
Hospital & Health Care, 51-100 employees
“screening made easy
Pros
It is easy to identify qualifying candidates for the specific position they applied to which makes screening much simpler.
Cons
I'm not keen on the 'New Look' interface. I much prefer the classic layout because it's simpler for reaching out to applicants and for spotting new submissions as they come in so please retain the ability to toggle back from the new design to the classic one.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Hillel G.
Hospital & Health Care, 51-100 employees
“constant problems
Pros
I was able to track candidates very effectively and set up templates for messages when reaching out to people who applied.
Cons
For our workflow we ultimately had to stop using it because there were many missing features and persistent issues with the software
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
4
E Z.
Hospital & Health Care, 1-10 employees
“easy document upload function
Pros
One thing I really like about it is how easy it is to use. I can upload documents into the system and have them sent directly to applicants so they can fill them out without extra effort.
Cons
What bothers me most about it is that I never receive an alert when someone finishes one of the documents I sent. It's entirely possible there's a setting to enable notifications but I haven't found or configured it yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Gabriel V.
Health, Wellness and Fitness, 500+ employees
“simple to get the hang of
Pros
I've found the program really simple to pick up and genuinely organized. The way the interface is organized makes moving through tasks feel effortless.
Cons
There aren't any issues I can think of. Whenever I've faced a problem the support team has always responded quickly and helped me resolve it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samatha H.
Medical Practice, 500+ employees
“Quick process
Pros
The whole process is really convenient and fast to work through. The platform really speeds up finding the perfect candidate and makes the whole search quick and easy.
Cons
Sometimes when I click on a job it sends me to the job posting itself rather than straight to the list of candidates which makes finding applicants more complex.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Lavita T.
Hospital & Health Care, 51-100 employees
“Would recommend!
Pros
I find this platform really simple to handle and it's been an efficient way to bring on new team members. I'd definitely suggest it to others because it beats most hiring apps.
Cons
Archiving has been a real headache for me. I wish there were an option to view every applicant without them disappearing into some archive. Still I find the app easy to use and an effective hiring tool and I would recommend it because it's better than most hiring apps.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Massiel S.
Hospital & Health Care, 51-100 employees
“Organized onboarding
Pros
When we moved a staff member onto our other software platform I saw it as a great chance to tighten up how we operate. The updated system brings better features, more user-friendly workflows and it fits our agency's compliance and documentation needs much more closely. By supporting staff through the change with organized onboarding, helpful training materials and consistent follow-up, we empower them to do well and underline our focus on efficient, top-notch care coordination.
Cons
I was frustrated that it gave me so few filtering options when I screened caregiver applicants. Not being able to filter candidates by gender made it harder to honor some clients' preferences or specific care needs. I do appreciate the need to keep hiring fair but having more adaptable search filters, particularly for positions that involve personal care would let us pair caregivers with clients much more effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
stacy a.
Environmental Services, 11-50 employees
“support team is always available
Pros
It is really user-friendly and the setup walkthrough made everything clear. I appreciate that support is always available when needed, plus scheduling interviews is simple.
Cons
Honestly there isn't much I can complain about. I think it is a wonderful site to use and very helpful overall and I truly have nothing bad to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beth J.
Hospital & Health Care, 51-100 employees
“Ease of posting jobs
Pros
I like how simple it is to post jobs, arrange interviews and keep in touch with new hires. It has helped organize our process.
Cons
The constant emails are annoying. I'm not a fan of the new format so I'm thankful I can revert to the classic view.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Darla W.
Medical Practice, 51-100 employees
“Happy with it!
Pros
Using it has made managing applicants across the whole hiring process incredibly smooth for me and I really love it!
Cons
It still sends automated messages even after I've logged detailed conversations with candidates which has been a bit frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Diana G.
Hospital & Health Care, 51-100 employees
“Hiring at your fingertips
Pros
I've got hiring literally at my fingertips with this. The interface is super easy to use and most applicants fit the job requirements.
Cons
Finding the right candidates takes time for me. Keeping interview notes can be tricky and I sometimes see repeat applicants.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Danielle B.
Hospital & Health Care, 500+ employees
“Outstanding customer service
Pros
Customer support has been incredible! Our representative handles any follow-up questions and requests after setup and with ongoing support incredibly well and I always receive a fast follow-up every single time!
Cons
I'll be honest the hardest part for me was switching over to something new. We moved during a period when the whole interface was changing so several of my team had gotten used to the old layout while the updated view was still optional.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rachana P.
Hospital & Health Care, 51-100 employees
“amazing bulk texting capability
Pros
One feature I really appreciate is the bulk texting capability. It allows me to message many candidates at once in a fast, simple and efficient way which ends up saving a great deal of time during the hiring process.
Cons
The most frustrating thing is the lack of a way to move people I've hired into a separate folder. As a result they keep getting messages about new openings which leads to confusion. I'd really like an option to clearly segregate hired staff from active applicants.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Lisa G.
Hospital & Health Care, 51-100 employees
“Uncomplicated website
Pros
I find it's website very simple to use and largely self-explanatory. I appreciate the monthly QA trainings, they're a real bonus and extremely helpful.
Cons
To date my experience has been outstanding and honestly I can't identify anything about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenny T.
Hospital & Health Care, 51-100 employees
“Keeps getting better
Pros
It is so simple to understand. I can text candidates effortlessly and make use of all the features which really organizes my recruitment process.
Cons
Wasn't thrilled with the new interface at first but the more I use it each day the better it becomes. The updated features are actually excellent and simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Monique S.
Staffing and Recruiting, 11-50 employees
“smooth transition
Pros
The transition process and how easy it was to add information made the whole thing feel smooth.
Cons
I do find the processes can be a little repetitive at times and that slightly affects the overall user experience.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Melinda D.
Hospital & Health Care, 51-100 employees
“Tracks candidate status
Pros
I can access it easily and keep a close eye on potential hires. It lets us view candidates, contact them, track their status and initiate the onboarding process in only a few clicks
Cons
No complaints here. Overall it's been an excellent experience for our facility. We've been using it for roughly two years and have seen great results.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela M.
Health, Wellness and Fitness, 51-100 employees
“Userfriendly software
Pros
It is quite userfriendly. It's a single place where I can post jobs, arrange interviews and onboard new hires.
Cons
We've had no negative experiences. Every feature functions smoothly across the board and we're genuinely pleased to have this platform supporting our everyday hiring workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancimarie F.
Veterinary, 11-50 employees
“shares posts automatically across various platforms
Pros
I'm impressed by how simple it is. The dashboard is easy to get around and I really like that it automatically shares posts across various platforms for me.
Cons
Honestly I've found that many applicants don't grasp the job descriptions or required qualifications which creates confusion about whether they actually meet the position's needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Dania C.
Hospital & Health Care, 51-100 employees
“simplest software for hiring
Pros
This software offers the simplest hiring workflow out there. From onboarding and preparing offer letters to being able to talk in real time with potential associates, it handles everything smoothly.
Cons
I can't think of any drawbacks. In my experience, every interaction has been consistently positive and trouble-free.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel G.
Health, Wellness and Fitness, 51-100 employees
“good value for money
Pros
I find the platform very simple to manage and it's a secure, all-in-one solution for submitting applications and reviewing qualified candidates, definitely money well spent!
Cons
Maybe it's just me yet I constantly have to hit the back button to view other applicants. There has to be a more efficient way to browse them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Cynthia S.
Health, Wellness and Fitness, 1-10 employees
“Worth the investment
Pros
Everything is simple to use and it keeps all my hiring needs organized in one place. I genuinely think it's well worth the money.
Cons
I would like a customer service phone line in addition to the chat feature since I learn more effectively by speaking with someone live and there are times I need answers urgently. The chat can be slow and doesn't always meet that need.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Joanna C.
Health, Wellness and Fitness, 500+ employees
“Friendly interface
Pros
What I appreciate most is its user-friendly interface. It keeps me organized and maintains an accessible archive of relevant candidate information.
Cons
I'd love a shortcut right on a candidate's profile that takes me straight to the messaging thread (all emails and SMS) so I don't have to hunt for communication history.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Thad E.
Hospital & Health Care, 51-100 employees
“appreciate the drip campaign
Pros
I'm really fond of the drip campaign that reaches our candidates after they submit an application via both email and text. I also like that within the app we can choose to message them by text or by email separately.
Cons
To be frank there isn't anything that I dislike. The software truly meets and supports our company's hiring needs very well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Meagan M.
Hospital & Health Care, 500+ employees
“Well-trained staff
Pros
Impressed with their customer service. They're consistently quick to respond, extremely professional and routinely go out of their way to help.
Cons
My least favorite change is the updated interface. It feels less user-friendly and more difficult to get around than the previous version. Admittedly, I probably haven't given it a fair amount of time to adjust.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Carrie L.
Hospital & Health Care, 51-100 employees
“Easy to find applicants
Pros
Finding any applicants I need is really simple with this app and I can also keep them organized by position so it's easy to manage different roles.
Cons
There's hardly anything about the app I don't like. I use it every day and haven't come across any features that bother me at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
melissa
Hospital & Health Care, 500+ employees
Less than 6 months
“Great system
Pros
Apploi is an incredibly helpful tool, making it easy to find excellent applicants in a convenient manner.
Cons
So far, I haven't found anything that I dislike about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
