Avature Reviews

“Highly configurable for clients with great support

Pros

The platform is highly configurable which means I can tailor setups for each client based on their unique needs without any hassle. Whether it's adjusting workflows, permissions or reporting everything adapts smoothly. On top of that the support team is fantastic as they always offer practical guidance for new features in a way that's easy to understand and apply. It makes adopting updates feel natural rather than disruptive.

Cons

I find the timelines for new integrations and projects frustrating, they can be expensive and there's often a minimum three-month wait before implementations will pick them up which adds cost and delay.

“flexible platform for tailored solutions

Pros

Adaptability is definitely a strong point. I can build custom solutions that actually help move the business forward. It's hands down the most flexible HR platform I've used adjusting effortlessly to whatever we need.

Cons

My only issue so far is that I can't move as quickly as I'd like when we need to implement a new solution into production.

“Simple filtering and report customization

Pros

Filtering lists and tailoring reports is feasible and I enjoy using it internally with my team.

Cons

Occasionally requests I submit can feel like they take a long time but in my experience they're usually handled pretty quickly.

“convenient and polished interface

Pros

Getting comfortable with the interface was quick and I find the software simple and polished.

Cons

I wish there were additional features for tracking a candidate's timeline and that customizable notification settings were included.

“Buy Avature and you wont regret it!

Pros

The flexibility of this software, coupled with its focus on creating workflows, allows for virtually any configuration imaginable. You can easily set up and automate your recruiting process or job requisition workflow.

Cons

Currently, the resolution time for technical change requests in more complex cases is quite long.

“cluttered interface reduces usability

Pros

Creating reports is simple and I find generating them feasible.

Cons

Apart from creating reports, everything else for me it's not user-friendly because the interface is cluttered with too many buttons.

“easy requisition creation

Pros

Requisitions can be created and approved with ease and I find this saves time and reduces hassle.

Cons

For me the platform isn't the most visually appealing and I think it could be a lot more simple and user-friendly.

“Simple candidate tracking

Pros

The URL is extremely feasible and I find it helps me track candidate records from screening to interviews and offers. Everything is logged so I don't have to worry about missing recruitment details.

Cons

We could introduce a built-in calling feature in the portal, similar to the messaging tool so I can connect with candidates directly without switching between different applications or devices during outreach.

“flexible HR workflow

Pros

Tailoring the platform to individual needs is easy and I really appreciate how it manages recruitment, onboarding, performance reviews and HR workflows without forcing a one-size-fits-all approach.

Cons

For me the main drawback is the steep initial learning curve. I needed to spend substantial time and effort to understand and fully leverage the platform's broad set of features and functionalities.

“User-friendly platform

Pros

This platform fits our company's requirements well and I find it very user-friendly overall.

Cons

I see endless possibilities. We constantly spot areas to improve in our workflow and that's what I like most.

“Account manager & training help

Pros

Having a dedicated account manager and access to the training campus is valuable and I also enjoy discovering all the features the platform offers.

Cons

We can easily spend far too much time in the system because it's so configurable, you have to actively track what we've already built in to ensure any subsequent changes actually flow through and don't inadvertently break other areas.

“Automation & reporting boost workflow

Pros

Automation and flexibility are its biggest strengths and I find the built-in CRM and reporting make it very powerful for my workflow.

Cons

I find the add-on pricing frustrating because many features are sold separately which means I'll often have to persuade my company to approve extra spending for the premium capabilities and extras. Also, the texting tools need improvement, there isn't a way to automatically append opt-out wording or to trigger follow-up actions based on recipient replies.

“Highly adaptable platform

Pros

Adaptability stands out as its greatest asset and I really like how it allows admins to design creative solutions for our team.

Cons

We find that because the system is so complex, occasionally new features or updates cause side effects we didn't expect. When that happens, we collaborate with their team to make the necessary fixes.

“convenient & customizable tool

Pros

Over 20 years in corporate environments I've found this platform simple and I appreciate how much it can be tailored to meet my needs.

Cons

As an administrator I sometimes find the instance's numerous layers and configurations overwhelming and it can feel intimidating to manage everything.

“flexible business processes

Pros

Flexibility is excellent and I find it lets me handle specific business processes, unique challenges and new ideas.

Cons

There isn't anything I dislike per se but I'd appreciate more guidance and thought leadership from the consulting and implementation team on best practices.

“core features easy to adapt

Pros

The tool provides essential features out of the box, yet I find it easy to reshape and adapt everything to fit my workflow.

Cons

Honestly I'd prefer being able to directly modify and personalize every component myself because having to route some changes through my account manager adds needless steps and slows down how quickly I can get things adjusted.

“Reliable recruiting with support

Pros

Our team relies heavily on it for recruiting and I've noticed how quickly it moves forward while providing top-notch technology and support.

Cons

Since the system is still fairly new and expanding we sometimes feel resources get stretched thin. The account managers I deal with are smart and genuinely helpful but the next tier of project support can occasionally be slow to respond. That said, when something is marked as critical, it does get pushed up the chain and handled faster through several escalation paths.

“candidate insights improve decisions

Pros

Candidate insights are very useful and I find they help me make better decisions.

Cons

Because it's only available inside our CRM I'd like to see it offered in more places.

“Simple business configuration

Pros

Configuring the platform to meet business needs is simple and I find it extremely flexible.

Cons

Honestly I don't have any significant complaints about the IT platform at this time.

“Low-code and easy design tool

Pros

The solution's design is feasible and I appreciate the focus on low-code development and minimal complexity.

Cons

I've found the customer support side to be difficult especially when dealing with highly specific government or public-sector issues that require niche knowledge.