Total 60 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

28%

3

Stars

18%

2

Stars

5%

1

Stars

5%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anthony

Medical Devices, 11-50 employees

3.0
October 2025

Slow and outdated system performance

Pros

The basics are great. It's super easy to use and I love that I can pull profiles straight from LinkedIn and post a job in just a few clicks. The fact that companies can customize it to fit their branding is a really nice touch.

Cons

That said, it just feels a bit slow and clunky overall. The biggest letdown is the search, it often brings back results that are just plain wrong, which gets frustrating when you're trying to find the right candidate quickly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Ashley

Staffing and Recruiting, 1-10 employees

1.0
October 2025

Poor integration and high cost

Pros

Honestly, the only thing I liked was their support, it's great. Everything else about the product just doesn't meet expectations.

Cons

This system feels ancient. They've been losing people to Loxo, which we also switched to and I totally see why. Uploading candidates is painful, nothing integrates smoothly and everything costs extra. Even basic things like email automation and LinkedIn integration don't work properly. There's no AI, no note taking and way too many clicks for simple actions. It's also still one of the most expensive tools out there which really doesn't feel justified.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

10

Functionality

4

J

Joey

Staffing and Recruiting, 101-500 employees

4.0
July 2025

Reliable platform

Pros

I've been using this tool for almost a decade and it's been rock great. The workflows are simple, the database is clean and searchable and the customization options are impressive. I like that integrations are simple to set up and some add-ons make the system even better.

Cons

For me some of the outreach tools, like mass emails or bulk messaging, feel old fashioned and lack flexibility.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

G

Graeme

Human Resources, 11-50 employees

4.0
May 2025

Flexible system

Pros

What really stands out to me is how flexible it is. The open APIs give a lot of freedom to customize things exactly the way I need.

Cons

It's not really made for temp recruitment or managing shift work which makes it hard for me to use for that purpose.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Sean

Hospital & Health Care, 1-10 employees

4.0
May 2025

transparent applicant and client tracking

Pros

It's great for tracking both applicants and clients. The transparency and KPI tracking tools make my work so much easier and I love how easily it connects with third party apps.

Cons

I've noticed that the app loads pretty slowly at times and support responses can take longer than I'd like.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

D

Dylan

Staffing and Recruiting, 11-50 employees

5.0
April 2025

Fast and multitasking friendly crm

Pros

I find it to be an excellent CRM, super fast, smooth and easy to use. Being able to open multiple tabs at once is a lifesaver for multitasking.

Cons

The automatic logout feature can be annoying, it refreshes all the tabs I have open and breaks my flow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kassaundra

Banking, 11-50 employees

5.0
April 2025

Simple team visibility

Pros

Talent tracking feels simple. I like that everyone on the team has visibility and can stay on the same page easily.

Cons

It would be great if I could save my progress in certain fields and come back to them later, that feature feels missing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Human Resources, 500+ employees

3.0
March 2025

Complicated calendar access for users

Pros

It's simple for me to access client details and keep clear records of all interactions. Having everything organized in one place makes client management effortless.

Cons

Accessing my own and my colleagues calendars isn't as easy as it should be.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A

Arvind

Financial Services, 101-500 employees

3.0
March 2025

limited language support

Pros

Honestly, it's a decent ATS overall, it covers all the basic candidate tracking features I need without unnecessary clutter.

Cons

There's no Japanese integration and I've seen other CRMs offer better pricing with more features.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

7

R

Ray

Human Resources, 101-500 employees

5.0
March 2025

Modern interface with strong automation

Pros

For me, it has been a total game changer. The interface is clean and modern, the automation saves hours and it integrates effortlessly with other tools. Their support team is also genuinely helpful and quick to respond.

Cons

Pricing is a bit high, though I do think the value mostly matches. A few small bugs pop up occasionally but nothing major.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

B

Blake

Staffing and Recruiting, 101-500 employees

5.0
January 2025

Smooth integration and mobile accessibility

Pros

I like that it integrates with almost all our systems and works great even when I'm on the go.

Cons

This tool feels clunky to me and lacks the level of customization needed for staffing, especially when dealing with varied clients.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

E

emma

Staffing and Recruiting, 500+ employees

5.0
January 2025

Easy workflow experience

Pros

Everything just flows nicely, for me it's simple and easy to use.

Cons

I didn't find anything I disliked about the platform, it worked fine for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Human Resources, 1-10 employees

4.0
November 2024

Simple pipeline and job management

Pros

I really appreciate how simple it is to build candidate pipelines, create jobs and track opportunities all in one place.

Cons

I do wish it pulled in candidate headshots (like from LinkedIn) to make identification easier.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

D

Deni

Legal Services, 1-10 employees

2.0
November 2024

Clunky workflows

Pros

It didn't take me long to get used to it. The interface is clear and beginner friendly.

Cons

Having to enter the same information twice and deal with clunky workflows made it harder for me to be efficient.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

5

R

Rod

Civil Engineering, 1-10 employees

1.0
October 2024

Outdated and tough user experience

Pros

To be honest, in my opinion it feels a bit outdated, nothing really stands out about it.

Cons

Overall, I noticed that it's slow, not very simple and just feels outdated in today's modern software world.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

K

Kiersten

Staffing and Recruiting, 500+ employees

5.0
September 2024

Smooth navigation for daily recruiting

Pros

Honestly I love how easy it is to sort through everything. Navigation is smooth and it makes daily recruiting tasks simple.

Cons

I mainly dislike how slow it can get, it runs but definitely not smoothly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J

Jordan

Information Technology and Services, 11-50 employees

5.0
September 2024

perfect for external recruitment agencies

Pros

It's super easy to use and works perfectly for recruitment agencies like mine, really helps align the entire process.

Cons

Not the best fit for internal recruiting, especially since we're supposed to be the target users for it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Executive Office, 11-50 employees

4.0
August 2024

fast cv parsing & screening process

Pros

I love how quickly it parses CVs and resumes, it saves me so much time during candidate screening.

Cons

I find that it doesn't integrate well with other software which makes importing large amounts of data more time consuming than it should be.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

V

Vikram

Information Technology and Services, 11-50 employees

2.0
July 2024

Broken linkedin integration

Pros

there's not much that stands out for me besides the brand name itself.

Cons

the LinkedIn integration doesn't seem to work at all and our analytics setup wasn't implemented properly by the vendor either.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

7

D

Dave

Retail, 101-500 employees

5.0
May 2024

Cost effective recruitment tool

Pros

It's simple, cost effective and fits our needs perfectly. I like how easy it is to log candidate interactions, merge profiles and customize the setup. It feels far more professional than standard HRIS tools. Plus, the per user pricing is affordable and their support team is top notch.

Cons

Rolling it out took some effort but I'd say it was worth it. The mobile app however feels too basic and viewing CVs within the system can get clunky depending on the format.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

G

Giuliano

Telecommunications, 11-50 employees

5.0
April 2024

Efficient HR and recruitment management

Pros

This tool covers both recruitment and HR tasks efficiently for me. Everything runs smoothly and I don't need to put in extra effort to manage processes.

Cons

No real complaints from my side since the product has been pretty reliable overall.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Akshay

Computer Software, 500+ employees

3.0
April 2024

Great setup with costly integrations

Pros

I really appreciate how it congreatates all candidate data in one place, making searches super quick. The flexibility in customizing workflows and automating repetitive tasks saves a lot of manual work and coordination between recruiters and managers feels effortless.

Cons

For someone who's not super tech savvy, I think this tool can feel a little overwhelming at first. The costs climb quickly as the team grows and troubleshooting integration issues sometimes takes too much back and forth. I wish customer support were more proactive and flexible.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

AF

Andres Felipe

Civil Engineering, 1-10 employees

4.0
April 2024

User friendly interface

Pros

What I like most is how it enhances the candidate experience, the interface is user friendly and tracking key metrics is easy.

Cons

Sometimes I have to wait quite a while for customer service to respond which slows things down.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

B

Brenda

Staffing and Recruiting, 1-10 employees

4.0
April 2024

Integrated ATS & CRM tracking system

Pros

I find it great that the ATS and CRM are integrated. It's convenient being able to track candidates across multiple clients seamlessly.

Cons

Occasionally setting up email campaigns felt clunky to me, so I ended up switching to other communication channels.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

I

India

Not Specified, 500+ employees

5.0
March 2024

Easy work hour submission!!

Pros

Entering and submitting work hours is easy and I like how clean the format is. Plus, their support team is genuinely awesome!

Cons

I've had trouble logging into my account a few times which can get annoying when I'm in a rush.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LR

Lindsey Raye

Hospital & Health Care, 500+ employees

4.0
February 2024

Multiple job postings across boards

Pros

I like how many different postings I can create and share across multiple job boards at once, it saves a lot of effort.

Cons

Back when I used it, CRM and automation weren't part of the system yet, so I never got to test those features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

P

Puck

Information Technology and Services, 101-500 employees

4.0
February 2024

easy to search with clear history

Pros

I find it easy to search for what I need and I like that my previous search history shows clearly on the left side of the screen.

Cons

When I'm searching, it's easier to find people by their last name, I'd really like it if the search worked just as well by first name.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Bob

Information Technology and Services, 1-10 employees

3.0
December 2023

Good product for larger organizations

Pros

It's an excellent tool for staffing, once I got used to it, I could really customize it to suit my workflow. It's powerful enough for complex needs but still manageable once you learn it.

Cons

Overall, I think it's a great product but for the price, it's only worth it if your business is large enough to fully utilize it.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

10

Functionality

7

B

Bo

Banking, 500+ employees

4.0
November 2023

smooth integrations with responsive service

Pros

Great tool!! I appreciate that it combines both ATS and CRM features. Drag and drop works smoothly, integrations are easy and customer service is responsive and helpful.

Cons

Although it is great but I feel like it's not very flexible when it comes to customization, some mandatory fields should definitely be editable by users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A

Ajay

Human Resources, 101-500 employees

5.0
October 2023

Complete client management package

Pros

I love that it offers such a complete package, job posting, sourcing and client management all in one. It really simplifies recruiting for me.

Cons

Haven't noticed any big issues but I'd appreciate a more creative, modern interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adam

Human Resources, 101-500 employees

3.0
October 2023

Outdated interface with slow usability

Pros

For me, it's a reliable platform that gets the job done. Reports are easy to pull and once you're used to it, it delivers everything you need consistently.

Cons

To me, it looks a bit outdated and takes some time to get used to, especially compared to more modern tools out there.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

A

Arun

Education Management, 101-500 employees

5.0
September 2023

easy for resume collection

Pros

Collecting and analyzing candidate resumes is really simple for me and it makes organizing information so much easier.

Cons

I like how filtering by skills, experience and location works but I really think the integration side still needs improvement.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

K

Kilian

Banking, 1-10 employees

5.0
August 2023

Polished design with great value for money

Pros

What I liked most was the great value for money and how clean and well designed the interface looked, it felt super polished and easy to work with.

Cons

At first, I found it a bit complicated to use but after some time, everything started to make sense.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

R

Ray

Renewables & Environment, 1-10 employees

3.0
August 2023

Good System but Too Many Add-Ons

Pros

It's fairly easy to use and things like job processing work fine. Compared to Vincere, I'd say this one's smoother. The help desk replies pretty fast, though you have to log everything first. Onboarding was fine too, the system has great processes but like any big company, you've got to put in effort yourself. I learned a lot from watching their training videos. After a year, I actually knew more than some of their support staff but to be fair, the team does connect you with senior folks if a problem gets tricky. Overall, it's a decent system from a large company that runs like one.

Cons

I've noticed that while advertising works, adding multiple job listings can get really tedious. Searching for candidates can be frustrating too, sometimes they're in the database but just don't show up. What really bothers me is how often this tool pushes paid "partners" for basic features like messaging or branded CVs. It makes me wonder what exactly we're paying for if the answer to everything is "we have a partner."

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

7

I

Iris

Business Supplies and Equipment, 1-10 employees

5.0
August 2023

convenient work hour tracking

Pros

I like how easily I can track my work hours and it's convenient that I can call the job line when needed.

Cons

I've been using it for about six months now with my coworkers and honestly, I haven't faced any problems so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alex

Staffing and Recruiting, 11-50 employees

5.0
July 2023

Organized crm with strong collaboration tools

Pros

Platform is generally super easy to handle. I like that I can keep multiple tabs open within the CRM, flag notes to teammates and keep everyone in sync about where each candidate stands. Customer support has also been really consistent and helpful.

Cons

Nothing to mention from my side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sahil

Staffing and Recruiting, 500+ employees

5.0
July 2023

Smooth submission and hiring tracking

Pros

Tracking submissions, interviews and hires is super smooth, for me this tool makes the whole process efficient and clear.

Cons

I think the resume search needs a serious upgrade. Once I use more than one filter, the accuracy drops a lot.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

M

Mario

Executive Office, 1-10 employees

2.0
June 2023

Unappealing color scheme

Pros

From my experience, it's been simple to use and doesn't take long to get the hang of.

Cons

Personally, I don't like the color scheme, it could definitely use some improvement.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

10

AS

Amandeep Singh

Staffing and Recruiting, 101-500 employees

5.0
June 2023

Feature rich ATS with strong potential

Pros

I use this software a few times a week and I can tell it has serious potential to be the top ATS out there. Its features are diverse and become more effective the longer you work with it.

Cons

Sometimes I have to dig around to find certain features because they're not visible right away on the main dashboard.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

B

Ben

Staffing and Recruiting, 101-500 employees

5.0
May 2023

centralized client & candidate management

Pros

It's convenient to have access to all my client and candidate data in one place while managing the entire process.

Cons

It does crash every now and then but I get that it might be because of the heavy data load.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

A

Akshay

Computer Software, 101-500 employees

3.0
May 2023

Complex setup with limited support

Pros

What I love most is that it keeps everything centralized. All candidate info sits in one clean database, making it super easy to search and access. The customization options for different workflows are great and the automation for things like resume screening, scheduling and messaging saves a ton of time. Collaboration between recruiters and hiring managers feels smooth and efficient.

Cons

From my experience, the system can be complex, especially if you don't have much technical experience. It's also pricey for startups since it charges per user and troubleshooting integrations can be tough. Data storage feels limited and customer support could be better.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

BD

Bharathy Dhasan

Not Specified, 101-500 employees

5.0
May 2023

Customizable platform

Pros

This tool makes it easy to tweak the platform for my specific needs. Plus, its CRM and reporting features help track key metrics and pull insights about both recruiting and sales. It connects well with tons of other tools, job boards, social media, productivity apps, so it works nicely for teams of all sizes.

Cons

I've found it quite expensive, especially for small businesses. It can be tricky to navigate at first and customer support isn't always as quick or helpful as I'd like. Some integrations also don't function properly which limits flexibility.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

K

Kevin

Information Technology and Services, 101-500 employees

4.0
May 2023

Unified system for sales and applicants

Pros

I find it handy that both sales contacts and applicants are in one system, it saves me from bouncing between different tools.

Cons

When I used it, I noticed it was a bit slow at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JM

Jose Mateo

Food Production, 101-500 employees

4.0
April 2023

Flexible solution

Pros

This tool gives staffing firms a strong mix of modern tech to make hiring and relationship management faster. I like that it's flexible, easy to customize and links with other popular apps which really improves productivity.

Cons

To me, the pricing feels higher than competitors and the setup process can take some effort to get right. It takes time to fully learn and customize it properly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

A

Angelina

Computer Software, 500+ employees

3.0
April 2023

Limited training support and reporting issues

Pros

I like how much automation this tool has. It can send follow ups, schedule posts and even post jobs automatically once you set it up. It's way more complete than a lot of other ATS platforms, especially since it integrates with HR tools and background check systems.

Cons

I've had trouble getting training or help on new features. Some bugs appear when moving candidates through the process which slows me down. Reporting and analytics could also use a big boost.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

J

Jamie

Human Resources, 1-10 employees

4.0
April 2023

Smooth performance tracking and analytics

Pros

Using it was smooth, I liked how it tracked performance and KPIs through its analytics so I could easily see if I was following the right process.

Cons

After using Vincere, I think this tool could improve its visuals to make candidate and client stages easier to understand.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

S

Seetha

Staffing and Recruiting, 101-500 employees

4.0
April 2023

Reliable sourcing for non-it candidates

Pros

Honestly, I really enjoy using this platform, especially for sourcing non-IT candidates. Following up with them is easy and the database is great and reliable.

Cons

Overall, my experience has been excellent. It's a great system for managing candidates, from scheduling interviews to tracking feedback and communication. It works like a reliable database that keeps everything organized.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Aillen

Retail, 1-10 employees

5.0
April 2023

Organized profiles for simple workflow

Pros

I appreciate how neatly everything is organized, candidate profiles are updated and stored in one spot which keeps the workflow clean and simple.

Cons

Everything seems to serve its purpose well for my job, no major complaints there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carlota

Marketing and Advertising, 11-50 employees

3.0
April 2023

Slow performance and high pricing issues

Pros

The interface feels really easy and simple for me to use. I love how smoothly I can track candidates, view their resumes and even add my own notes for each profile, that feature has been super helpful.

Cons

The mobile app could definitely use some improvement, I've also noticed the desktop version runs a bit slow at times. On top of that, it's more expensive than most other CRMs I've considered.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

K

Katlyn

Human Resources, 101-500 employees

3.0
March 2023

Expensive for me!!

Pros

I really liked how simple it was to use and how I could quickly create tearsheets to save for later. It made organizing future tasks so much easier.

Cons

For me, it feels quite pricey considering how much I actually use it.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

8