Total 48 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

40%

3

Stars

10%

2

Stars

4%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0

Easy, professional and intuitive.

Pros

Onboarding new employees and updating policies are straightforward with Collage. Customizing benefits packages is easy making it an efficient tool for our business needs.

Cons

Syncing with payroll software would streamline processes. Also customizing onboarding steps and welcome emails would align better with our branding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E
Erin

Law Practice, N/A employees

Less than 6 months

5.0

Good experience with a helpful tool

Pros

Collage offers a simple clean design with essential features making it less complicated than other similar products. Prompt customer service and ongoing updates enhance its value.

Cons

Ive encountered a few bugs and some features arent flexible enough for our needs. However weve found workarounds for most issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kelly

Not Specified, N/A employees

1.0

Painfully simple features & horrible/rude customer service

Pros

While Collage is free its limited functionality may not suit everyones needs. However for basic HR tasks it serves its purpose adequately.

Cons

Unfortunately Ive had negative experiences with Collages staff who have been persistent in their sales tactics. The HR features are basic and the focus seems to be on pushing benefits plans.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

2

Functionality

1

A
Anisa

Computer Software, N/A employees

Less than 6 months

2.0

The tool is easy to use but does not have many features

Pros

Collage is free and userfriendly providing basic reports and surpassing the limitations of maintaining data in spreadsheets. However theres potential for much more functionality within the tool.

Cons

Collage could offer more functionalities starting with compensation history. Additionally different access levels to information would be helpful such as allowing direct managers to view their teams info.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

10

Functionality

5

G
Garci

Information Technology and Services, N/A employees

Less than 6 months

5.0

Collage is a perfect fit for our needs. I'm impressed with quality of customer support!

Pros

Collages ease of use regular updates and excellent customer support make it a valuable tool for our needs.

Cons

Although some features are missing initially Collage has been responsive to feedback and has developed many missing features since I started using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Daniela

Computer Games, N/A employees

Less than 6 months

4.0

Valuable, wide adoption, was easy to implement, great customer service

Pros

Collages ease of use and continuous addition of new features are commendable. Being able to express our needs and see them implemented is highly beneficial.

Cons

Some reporting features are lacking such as birthdates and an org chart. It would also be beneficial to have 360 performance evaluations.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

E
Elisha

Information Technology and Services, N/A employees

Less than 6 months

3.0

Collage created a hassle-free product that simplifies the information transfer process for our team.

Pros

I appreciate Collages selfserve benefits admin feature empowering employees to manage their own coverage and information updates.

Cons

There are some quirks like how vacation is listed as hours and days and certain permissions and fields need adjustments. Also managers should be able to override vacation during probation periods.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

S
Steffanie

Law Practice, N/A employees

Less than 6 months

4.0

The transition from HR track has been fairly easy.

Pros

The calendar feature and selfservice timeoff requests are highlights of Collage. Although there are some drawbacks with the calendar overall the user interface is excellent and custom fields are appreciated.

Cons

Reporting functionalities especially for time off need improvement. Id like to pull reports for individual employees and receive warnings for booking overlapping dates. Additionally having reminders for the calendar would be helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7