Total 46 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

26%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

McKenna

Oil & Energy, 11-50 employees

Less than 6 months

5.0
January 2019

Hands down best customer service!

Pros

It's a easy to use, offering excellent Stage Actions, free Interview Questions, customization options, auto email generation, and a modern aesthetic!

Cons

I have zero issues with Eddy. Whenever I encounter a bug, their service team and software engineers resolve it within a day. The team is excellent, and the customer service is even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carlie

Philanthropy, 1-10 employees

Less than 6 months

5.0
December 2018

THE HR Software for Modern Companies

Pros

Eddy HR's hiring process stands unrivaled, with a user-friendly interface and impeccable organization.

Cons

Eddy is a newer software, and not all employee management features have launched yet. Once they are live, the "cons" section will be empty. Eddy is truly outstanding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Oscar

Computer Software, 500+ employees

Less than a year

5.0
December 2018

The ATS/HRIS I Never Knew I Needed

Pros

It's effortlessly usable (plug and play), well-organized, with a meticulously planned process, simplified pipeline setup, and construction, streamlined initial contact with candidates, seamless integration with job sites for posting job ads, integration with existing careers pages, phenomenal customer service with rapid response times to inquiries, frequent updates, and clear communication about upcoming platform enhancements.

Cons

There are a few functions missing that I would like to see, such as a job order submission process from hiring authorities and a tagging system. However, the communication regarding upcoming features is excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Heath

Transportation/Trucking/Railroad, 51-100 employees

Less than 6 months

5.0
December 2018

Most user friendly product on the market

Pros

Using Eddy is a cakewalk. Anyone in our organization can navigate it with minimal training. Communication with applicants is incredibly smooth, and task assignments are clearly outlined.

Cons

I am awaiting the development of a few more functions. It's currently a con, but it will be resolved soon as they are regularly introducing new features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tyler

Medical Practice, 51-100 employees

Less than 6 months

5.0
December 2018

Incredible!

Pros

Dealing with this amazing company has been an absolute delight due to their exceptional customer service. The impact of their HR software has been truly remarkable!

Cons

I love everything about the product. I have no complaints at all. They have delivered consistently and continue to do so!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adam

Medical Practice, 51-100 employees

Less than a year

5.0
December 2018

Amazing! Awesome design, simple and fun

Pros

Drag and drop functionality makes it incredibly user-friendly, coupled with a stunning design. You can automate emails, integrate job postings, and personalize your hiring stages effortlessly.

Cons

There's nothing negative for me. We genuinely don't have any dislikes. Compared to older software, Eddy is new, modern and fast. We absolutely love it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10