Total 46 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

26%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Saad

Defense & Space, 1-10 employees

Less than a year

5.0
August 2024

Solid HRIS

Pros

I love this Software as it is the best for contractors and for custom onboarding. Also the pricing is the best.

Cons

One thing I disliked is that I encountered unexpected billing practices at the end of the year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dave

Construction, 11-50 employees

Less than a year

5.0
April 2024

An overall great product

Pros

It simply works without any issues. I appreciate products that fulfill their purpose effectively.

Cons

At the moment, I have no complaints. I will provide an update if necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Seth

Capital Markets, 51-100 employees

More than a year

3.0
April 2024

worth your money

Pros

It performs well, moreover getting basic functions at a lower cost than other systems is also something I like.

Cons

Reporting poses some challenges as it does not always provide information in the desired format. It also handles rehires poorly, overwriting their previous work data and causing data loss.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

5

M

Marissa

Apparel & Fashion, 51-100 employees

Less than a year

5.0
April 2024

Eddy is awesome for HR needs

Pros

Using Eddy is not a problem. It has everything I, as an employee, need to access about my employment in one place pretty easily.

Cons

I have no major complaints about Eddy as it functions excellently. While I don't use it daily, it is reassuring to know where to go when I need a document or have tasks to complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Crystal

Consumer Services, 11-50 employees

Less than a year

4.0
April 2024

Needs more customization

Pros

Running payroll with it is my favorite function.

Cons

The inability to customize forms within Eddy is a limitation and a con I'd like to highlight.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

G

Gabriel

Financial Services, 1-10 employees

Less than a year

5.0
November 2023

Simplifying the workflow

Pros

I find the software easy to navigate. Also it is well-designed and its overall functionality is impressive.

Cons

The main drawback of this software is that to utilize the app effectively, I have to pay additional fees.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kelly

Marketing and Advertising, 1-10 employees

Less than a year

5.0
June 2023

Seriously, the best HR tool out there!

Pros

Eddy is not only super user-friendly but also highly effective and efficient! Jordan delivers top-notch customer support as he addresses all my needs quickly and attentively. Eddy truly delivers on its promises!

Cons

I genuinely can't think of any downsides! I like it and I recommend it to all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Security and Investigations, 51-100 employees

Less than 6 months

5.0
August 2022

Highly recommended

Pros

Automating our hiring and onboarding process with this software was our first step. We expected about a learning curve but it did not trouble us much and with the support from our specialist, the experience was positive. We are still exploring the features and learning new things about it every passing day.

Cons

There is nothing that comes to mind. We sought an entry-level product, and this fits our needs well. We expect it to continue serving us well for the foreseeable future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Scott

Food Production, 1-10 employees

Less than a year

5.0
March 2021

Organizes everything really well

Pros

I really love the fact how well it functions and how it truly supports my business. Also the way it organizes everything is incredible.

Cons

I have no complaints. I like every aspect of the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Landon

Veterinary, 11-50 employees

Less than 6 months

5.0
February 2021

Perfect HR software for small businesses

Pros

It is quite user-friendly, offers great value and my employees are big fans of it.

Cons

I wish it included a scheduling function and a way to break down bi-weekly payroll reports by each week rather than reporting for the entire period.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Blake

Computer Software, 51-100 employees

Less than 6 months

5.0
February 2021

Great experience with this

Pros

Adding someone to Eddy Software is a trouble free task! We also like the flexibility it offers to set different PTO/Sick Time levels. Furthermore, adjusting missed or incorrect time punches is pretty easy.

Cons

While adjusting someone's punches is simple, it can only be done after the employee clocks out, which is a bit complicated. In my previous system, I could adjust 401K contributions and benefits elections directly, but now, I have to email my EddyHR representative to make these changes. While she is helpful and responsive, it adds extra steps that I wish I could handle myself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ashley

Information Services, 1-10 employees

Less than a year

5.0
February 2021

Easy to use and does the job well

Pros

It is a very user-friendly software with a well-organized navigation system.

Cons

So far, I haven't faced any issues. It has been the best.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cathryn

Construction, 51-100 employees

Less than 6 months

5.0
February 2021

Another vote for this great product

Pros

The combination of features it offers is fantastic. Purchasing this software was definitely worth it compared to other options.

Cons

It's a bit frustrating that to switch from one employee's profile to another, I have to go back to the list of employees and search for the next one. It would be helpful if, while in a profile, I could either select another employee from a dropdown or have an option to move to the next employee alphabetically.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J

Jody

Entertainment, 51-100 employees

Less than 6 months

4.0
February 2021

HR made simple

Pros

Learning to use it is a piece of cake. Anyone can use it without a tech background.

Cons

There are still some features we require, such as a scheduler and the capability to upload videos and PowerPoint presentations for onboarding and training. These functions are crucial for our operations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

L

Layne

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
February 2021

HR management got simpler

Pros

The company is amazing to work with for all your HR needs. They are highly responsive to every request and question I have about the system. Eddyhr is quite easy to understand and implement for both you and your employees. It is a valuable tool for small to medium-sized companies. They are continuously improving their system with new and incredible features. I am a huge fan and would recommend it to anyone.

Cons

Currently, I cannot mention any drawbacks with the Eddyhr system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Melissa

Insurance, 11-50 employees

More than a year

5.0
February 2021

Why EddyHR is my top pick

Pros

The software offers ease of use and is extremely user-friendly for our employees.

Cons

I believe the software should provide access to review paystubs and payment information. Having a separate website for this purpose is inconvenient and a hassle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Real Estate, 51-100 employees

Less than 6 months

4.0
February 2021

Helped us a lot

Pros

This software has been a huge help with our hiring and onboarding processes, much simpler than our previous onboarding software.

Cons

We are still in the learning phase, but so far we have no complaints.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Suzanne

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
November 2020

It works but could use some more feature

Pros

One feature that stands out to me is the onboarding for new hires. I like being able to send invitations with welcoming messages and all necessary paperwork. New hires have found it incredibly easy to complete their paperwork at their own pace. I can also track their progress through the onboarding process.

Cons

One area for improvement in the software is the employee database search function. When I need to access multiple employee profiles for information, I have to navigate back to the 'People' tab and scroll back to the top of the list to search again.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Morgan

Mental Health Care, 51-100 employees

Less than a year

5.0
October 2020

Positive vibes only

Pros

Using this product is pretty simple, easy and the customer support has been exceptional. Integrating it was a smooth process for us.

Cons

This product is not fully integrated with the payroll offering they provide. Additionally, we would like to have more reporting options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

J

Jeff

Retail, 1-10 employees

Less than 6 months

4.0
October 2020

All-around amazing!

Pros

The EddyHR team facilitated our transition smoothly. They guided us on functionality and feature usage, showing great responsiveness. The software's ease of use was a plus.

Cons

I wish that the clock-in function included geo-locking to allow users to restrict an employee's ability to clock in at specific locations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8