Total 32 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

91%

4

Stars

9%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SJ

Sandra J.

Mid Market, 51-100 employees

5.0
December 2024

Amazing experience with Effy

Pros

The support team is awesome and they're always quick to respond and ready to help whenever I need it. This tool is user friendly, so even newcomers can navigate it easily. It has everything needed for performance reviews and you can choose which stage of the process to start with. The best part is theres no need for extensive training which saves so much time.

Cons

The only downside I can think of is that it doesnt integrate with our internal HR system yet. Having that connection would be awesome because we wouldn't need to juggle multiple tools. But honestly, that's the only thing Id change and the team keeps improving everything else.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MC

Michal C.

Mid Market, 51-100 employees

5.0
December 2024

Ideal solution for smaller teams

Pros

Setting this up was very simple for our small 14 person team. The evaluation templates and question bank are really easy to customize, so we can tailor reviews exactly how we need them. The reports and analytics provide clear insights without overwhelming us with unnecessary complexity.

Cons

The advanced features can feel overwhelming for smaller teams at first but they'll probably be very useful as we grow.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

JE

Jayce E.

Mid Market, 51-100 employees

4.0
December 2024

Smart choice for tracking with slack

Pros

It works perfectly with our Slack setup and the SSO makes logging in super easy. I love that I can customize viewing permissions for performance reviews and it gives me the control I need. The anonymous 360 feedback feature is great for getting honest input from the team and not to mention, customer service has been really responsive whenever I've had questions.

Cons

I can't pull complete data for everyone who's finished their reviews which is limiting. Also, there's no way to schedule one on one meetings directly within the performance review process, so I have to handle that separately.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

AA

Azaz A.

Small Business, 11-50 employees

5.0
August 2024

Solid performance tracking software

Pros

The ease of use really stands out and the support team has been fantastic to work with.

Cons

The reporting features are pretty basic and could definitely use some improvements.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

5.0
August 2024

Streamlined Review Automation Tool

Pros

The AI assistance helped me build a solid review framework, plus setting everything up was simple and seeing the sample responses gave me a good idea of what to expect. Since this was our first time using something like this at the company, the walkthrough was a lifesaver for crafting the right questions. What I loved is how the AI monitors responses to catch any false inputs and it actually prompts users to rephrase their answers, almost like having someone guide them through the process. Their team was also very responsive when I had questions.

Cons

The free trial could offer more features to really test things out. It would be helpful if the builder had AI suggestions to help guide you through creating better forms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MG

Megan G.

Small Business, 11-50 employees

5.0
July 2024

Great Tool for us!

Pros

It made running our first 360 reviews surprisingly simple. The interface is really interactive, so our team was able to evaluate managers and colleagues without any confusion. What impressed me most was how clear and concise the results summaries were and they gave everyone meaningful insights into where they're excelling and what they can improve. The customer support team was amazing whenever I needed help with anything.

Cons

It would be much more valuable if it integrated with Microsoft Teams since we don't use Slack.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

5.0
July 2024

Easy and user friendly

Pros

The speed is impressive and it's really easy to use. The Slack integration works smoothly and handles automated tasks really well.

Cons

The free version only lets you have 5 users which feels restrictive. What's really annoying is that when you want to add more people, you have to pay for everyone, including those original 5 free users, instead of just paying for the extra users.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

7

TR

T R.

Mid-Market, 500+ employees

5.0
July 2023

helpful templates and quick setup

Pros

We rely on this tool for our company's 360 review process and the ready-made templates save a lot of time. Managing and administering the feedback is also fairly simple and quick which makes the whole process much easier to handle.

Cons

One thing that could be clearer is the point where the free version becomes a paid one. It would be much more helpful if the tool sent an advance alert when we were getting close to the free usage limit.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

MM

Matheus M.

Small-Business, 11-50 employees

5.0
July 2023

fantastic ui and helpful ai

Pros

Using Book has been very easy. The AI resources really help speed up the feedback process and the interface is very well designed. It's simple to find what I need and create feedback without wasting time. I also haven't run into the kinds of issues I've seen in other software.

Cons

Pricing can be a downside when you have a lot of users but the free plan is an excellent option for small businesses and can be very helpful if you're working as a coordinator.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RR

Rui R.

Small-Business, 11-50 employees

5.0
July 2023

Fantastic performance reviews

Pros

Getting started was quick, the platform is simple to use and it provides complete performance reviews. Having the ChatGPT summary included was also a really nice addition.

Cons

I think it would be even better with more integrations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DA

Diana A.

Mid-Market, 500+ employees

5.0
August 2022

Slack-powered feedback boost

Pros

Running performance reviews four times a year used to take us tens, sometimes even hundreds, of hours and employee participation was pretty low. After we brought in this tool, we were able to start collecting feedback within minutes. The Slack integration in effi makes the whole process much more convenient for employees and that has helped us noticeably improve engagement.

Cons

At this point, we're happy with everything the product offers. The service quality has been strong and the pricing feels very reasonable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

5.0
August 2022

Talent growth that delivers

Pros

Building new talent is a big part of our company culture, so ongoing development really matters to us. This tool helps us keep track of how our people are progressing, highlight the areas where they're growing and support them in reaching success.

Cons

One thing that feels a bit limited is the built-in analytics. That said, we work around it by exporting the data into our BI system, where we create the charts, tables and reporting we need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

IB

Irina B.

Mid-Market, 500+ employees

5.0
July 2022

helpful 1:1s and development tracking

Pros

Biggest benefit for me has been the 1,1 management for the team and the performance evaluation side of it, especially when it comes to assessing team skills and running reviews. Handling a personal development plan feels much more easy now.

Cons

do not have anything major to criticize. The only addition I would still like to see is Google Calendar integration, although the development team has already said it should be available very soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KN

Kseniya N.

Mid-Market, 500+ employees

4.0
July 2022

powerful HR toolkit

Pros

Interface feels clean and pleasant to use and the platform covers a wide range of really useful HR functions like personal employee cards, onboarding and offboarding workflows, leave management, surveys and performance reviews. It basically includes everything an HR manager needs to work effectively and the fact that all of it can be customized to fit your processes is a big advantage.

Cons

can't point to anything I dislike especially since the support team responds fast and takes care of bugs or requests almost right away.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

5.0
July 2022

clean review tracking interface

Pros

The review interface is well designed and the progress bar along with the data display are really helpful.

Cons

I still haven't had the chance to try all of the features yet but everything has been working well in the performance review.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Dmitriy S.

Small-Business, 11-50 employees

5.0
July 2022

Responsive team and fast progress

Pros

One of the best parts of this product is how responsive the team is. They're not just open to feedback, they actually take action on it and that's incredibly refreshing. It's inspiring to see a company move so quickly on client suggestions and I can tell that many of the improvements come directly from listening to users. Thanks for building such a fantastic product, we really love using it!

Cons

honestly haven't come across any flaws. Everything has been working really well and the product is evolving at a very fast pace.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OK

Olya K.

Small-Business, 11-50 employees

5.0
July 2022

useful for the whole company!

Pros

What stands out most to me is that this platform supports the work of the entire company, not just the HR team.

Cons

I'm very happy with it overall and there's nothing I dislike about the tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LE

Lysik E.

Small-Business, 11-50 employees

5.0
June 2022

flexible reports

Pros

Being able to create custom questionnaires, use different rating scales and generate reports is a big plus.

Cons

Built-in analytics isn't available yet although the team behind the tool is currently working on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DD

Daryna D.

Mid-Market, 500+ employees

5.0
June 2022

Modern performance tools shine

Pros

This platform helps all of us stay focused on doing our best work instead of getting weighed down by clunky systems built around outdated ideas of performance management.

Cons

Still waiting for peer-to-peer recognition to be added.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MP

Mariya P.

Mid-Market, 500+ employees

5.0
June 2022

tailored setup with no limits

Pros

They were able to configure the system around the customer's specific needs, nothing felt impossible.

Cons

Everything is fine as it is and I don't see anything that needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CC

cagigas C.

Small-Business, 11-50 employees

5.0
June 2022

Clean setup and clear admin

Pros

Getting started was quick and connecting it with Slack was easy. The interface is clear and managing everything from the admin side feels simple and well organized.

Cons

only thing really missing is Google Calendar integration which feels essential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

EC

Epom C.

Mid-Market, 500+ employees

5.0
June 2022

Company-wide surveys done right

Pros

Rolling out surveys across the whole company is very easy.

Cons

downside is that it doesn't integrate with Skype.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AK

Aleksandra K.

Mid-Market, 500+ employees

5.0
May 2022

Helpful 1:1s and feedback tools

Pros

Keeping 1-on-1 meetings organized is much easier with this tool. It lets you plan ahead, prepare properly, document outcomes and track agreements with employees in one place. The feedback collection features are really useful too and they support employee development in a practical way.

Cons

analytics are handled in Excel which may not suit everyone although the option to build custom reports does add some flexibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KL

Kateryna L.

Small-Business, 11-50 employees

5.0
April 2022

versatile hr hub

Pros

Beyond HR alone, our managers also rely on this tool to upload employee documents and pull useful insights. It feels like a well-rounded product overall and I'm really happy that I can cover all HR tasks in one holistic solution.

Cons

there aren't any built-in dashboards, so we have to use excel. That said, working this way does give you the flexibility to create just about any type of report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

4.0
April 2022

Helpful time off tracking

Pros

For our company the most valuable parts have been Time Off Management and the Employee Database. The software has also been very easy for all of our employees to use.

Cons

The 1-1 meeting feature still has room for improvement. We also ran into some issues with paid leave days that were supposed to expire after two years, although we were able to find a workaround in the system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

VS

Vira S.

Small-Business, 11-50 employees

5.0
April 2022

Reliable feedback and reporting

Pros

Getting feedback collection up and running was fast and the Slack integration makes it convenient to stay on top of responses. The custom reports are also really useful and give a clearer view of the data.

Cons

One thing that's still missing is a visual organizational structure in the service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DB

Darya B.

Mid-Market, 500+ employees

5.0
April 2022

flexible platform with stellar support

Pros

Right from the start the platform has felt stable and fast when it comes to updates and improvements. The pricing is affordable and the system is incredibly flexible across the board. Customer support has been among the best I've dealt with and the Slack and Telegram integrations have been a real game changer for our team. On top of that the UI is pleasant to use.

Cons

A few features are still missing such as an org chart and a more convenient way to store employee salaries but the team behind the tool is clearly working hard on these areas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

VT

Valerie T.

Mid-Market, 500+ employees

5.0
April 2022

Rapidly evolving hr platform

Pros

Their customer success team has been excellent and the platform covers a wide range of HR processes.

Cons

There's honestly not much to criticize because the product is changing so fast. If a feature isn't there today it could easily be added tomorrow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

5.0
April 2022

Adaptable tool we really enjoy!

Pros

Pretty flexible software overall, with a user-friendly interface that doesn't take much effort to get comfortable with. We've especially enjoyed the tools, including 360, this tool and the others.

Cons

Honestly nothing really comes to mind here, everything has been working well for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AT

Anastasiia T.

Mid-Market, 500+ employees

5.0
April 2022

friendly support and trusted partnership

Pros

Clean interface, easy to use and the personal adviser has been a big plus. Communication overall has been really pleasant and we're genuinely happy to work with such open-minded people and build a relationship based on trust.

Cons

Nothing comes to mind at the moment. We really haven't run into any issues or misunderstandings and whenever we had questions, the replies came on time were clear and always friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IS

Ivan S.

Small-Business, 11-50 employees

5.0
April 2022

Fast rollout and helpful chatbot !

Pros

Getting it up and running was very simple, the chatbot has been useful and new features are implemented quickly.

Cons

At this point, we do not have any complaints and would definitely recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EA

Elena A.

Mid-Market, 500+ employees

5.0
April 2022

flexible platform and constant progress

Pros

This has been a very user-friendly product. It's flexible, includes strong tools like 360 and others and performs really well overall. On top of that, the team keeps improving it so the experience just keeps getting better and better.

Cons

don't really have any complaints. I've liked it overall and it's also nice that older systems can still stay in place alongside newer ones like this.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10