Total 32 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

91%

4

Stars

9%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SJ

Sandra J.

Mid Market, 51-100 employees

5.0
December 2024

Amazing experience with Effy

Pros

The support team is awesome and they're always quick to respond and ready to help whenever I need it. This tool is user friendly, so even newcomers can navigate it easily. It has everything needed for performance reviews and you can choose which stage of the process to start with. The best part is theres no need for extensive training which saves so much time.

Cons

The only downside I can think of is that it doesnt integrate with our internal HR system yet. Having that connection would be awesome because we wouldn't need to juggle multiple tools. But honestly, that's the only thing Id change and the team keeps improving everything else.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MC

Michal C.

Mid Market, 51-100 employees

5.0
December 2024

Ideal solution for smaller teams

Pros

Setting this up was very simple for our small 14 person team. The evaluation templates and question bank are really easy to customize, so we can tailor reviews exactly how we need them. The reports and analytics provide clear insights without overwhelming us with unnecessary complexity.

Cons

The advanced features can feel overwhelming for smaller teams at first but they'll probably be very useful as we grow.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

JE

Jayce E.

Mid Market, 51-100 employees

4.0
December 2024

Smart choice for tracking with slack

Pros

It works perfectly with our Slack setup and the SSO makes logging in super easy. I love that I can customize viewing permissions for performance reviews and it gives me the control I need. The anonymous 360 feedback feature is great for getting honest input from the team and not to mention, customer service has been really responsive whenever I've had questions.

Cons

I can't pull complete data for everyone who's finished their reviews which is limiting. Also, there's no way to schedule one on one meetings directly within the performance review process, so I have to handle that separately.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

AA

Azaz A.

Small Business, 11-50 employees

5.0
August 2024

Solid performance tracking software

Pros

The ease of use really stands out and the support team has been fantastic to work with.

Cons

The reporting features are pretty basic and could definitely use some improvements.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

5.0
August 2024

Streamlined Review Automation Tool

Pros

The AI assistance helped me build a solid review framework, plus setting everything up was simple and seeing the sample responses gave me a good idea of what to expect. Since this was our first time using something like this at the company, the walkthrough was a lifesaver for crafting the right questions. What I loved is how the AI monitors responses to catch any false inputs and it actually prompts users to rephrase their answers, almost like having someone guide them through the process. Their team was also very responsive when I had questions.

Cons

The free trial could offer more features to really test things out. It would be helpful if the builder had AI suggestions to help guide you through creating better forms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MG

Megan G.

Small Business, 11-50 employees

5.0
July 2024

Great Tool for us!

Pros

It made running our first 360 reviews surprisingly simple. The interface is really interactive, so our team was able to evaluate managers and colleagues without any confusion. What impressed me most was how clear and concise the results summaries were and they gave everyone meaningful insights into where they're excelling and what they can improve. The customer support team was amazing whenever I needed help with anything.

Cons

It would be much more valuable if it integrated with Microsoft Teams since we don't use Slack.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

5.0
July 2024

Easy and user friendly

Pros

The speed is impressive and it's really easy to use. The Slack integration works smoothly and handles automated tasks really well.

Cons

The free version only lets you have 5 users which feels restrictive. What's really annoying is that when you want to add more people, you have to pay for everyone, including those original 5 free users, instead of just paying for the extra users.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

7

TR

T R.

Mid-Market, 500+ employees

5.0
July 2023

helpful templates and quick setup

Pros

We rely on this tool for our company's 360 review process and the ready-made templates save a lot of time. Managing and administering the feedback is also fairly simple and quick which makes the whole process much easier to handle.

Cons

One thing that could be clearer is the point where the free version becomes a paid one. It would be much more helpful if the tool sent an advance alert when we were getting close to the free usage limit.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

MM

Matheus M.

Small-Business, 11-50 employees

5.0
July 2023

fantastic ui and helpful ai

Pros

Using Book has been very easy. The AI resources really help speed up the feedback process and the interface is very well designed. It's simple to find what I need and create feedback without wasting time. I also haven't run into the kinds of issues I've seen in other software.

Cons

Pricing can be a downside when you have a lot of users but the free plan is an excellent option for small businesses and can be very helpful if you're working as a coordinator.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RR

Rui R.

Small-Business, 11-50 employees

5.0
July 2023

Fantastic performance reviews

Pros

Getting started was quick, the platform is simple to use and it provides complete performance reviews. Having the ChatGPT summary included was also a really nice addition.

Cons

I think it would be even better with more integrations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DA

Diana A.

Mid-Market, 500+ employees

5.0
August 2022

Slack-powered feedback boost

Pros

Running performance reviews four times a year used to take us tens, sometimes even hundreds, of hours and employee participation was pretty low. After we brought in this tool, we were able to start collecting feedback within minutes. The Slack integration in effi makes the whole process much more convenient for employees and that has helped us noticeably improve engagement.

Cons

At this point, we're happy with everything the product offers. The service quality has been strong and the pricing feels very reasonable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

5.0
August 2022

Talent growth that delivers

Pros

Building new talent is a big part of our company culture, so ongoing development really matters to us. This tool helps us keep track of how our people are progressing, highlight the areas where they're growing and support them in reaching success.

Cons

One thing that feels a bit limited is the built-in analytics. That said, we work around it by exporting the data into our BI system, where we create the charts, tables and reporting we need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

IB

Irina B.

Mid-Market, 500+ employees

5.0
July 2022

helpful 1:1s and development tracking

Pros

Biggest benefit for me has been the 1,1 management for the team and the performance evaluation side of it, especially when it comes to assessing team skills and running reviews. Handling a personal development plan feels much more easy now.

Cons

do not have anything major to criticize. The only addition I would still like to see is Google Calendar integration, although the development team has already said it should be available very soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KN

Kseniya N.

Mid-Market, 500+ employees

4.0
July 2022

powerful HR toolkit

Pros

Interface feels clean and pleasant to use and the platform covers a wide range of really useful HR functions like personal employee cards, onboarding and offboarding workflows, leave management, surveys and performance reviews. It basically includes everything an HR manager needs to work effectively and the fact that all of it can be customized to fit your processes is a big advantage.

Cons

can't point to anything I dislike especially since the support team responds fast and takes care of bugs or requests almost right away.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

5.0
July 2022

clean review tracking interface

Pros

The review interface is well designed and the progress bar along with the data display are really helpful.

Cons

I still haven't had the chance to try all of the features yet but everything has been working well in the performance review.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Dmitriy S.

Small-Business, 11-50 employees

5.0
July 2022

Responsive team and fast progress

Pros

One of the best parts of this product is how responsive the team is. They're not just open to feedback, they actually take action on it and that's incredibly refreshing. It's inspiring to see a company move so quickly on client suggestions and I can tell that many of the improvements come directly from listening to users. Thanks for building such a fantastic product, we really love using it!

Cons

honestly haven't come across any flaws. Everything has been working really well and the product is evolving at a very fast pace.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OK

Olya K.

Small-Business, 11-50 employees

5.0
July 2022

useful for the whole company!

Pros

What stands out most to me is that this platform supports the work of the entire company, not just the HR team.

Cons

I'm very happy with it overall and there's nothing I dislike about the tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LE

Lysik E.

Small-Business, 11-50 employees

5.0
June 2022

flexible reports

Pros

Being able to create custom questionnaires, use different rating scales and generate reports is a big plus.

Cons

Built-in analytics isn't available yet although the team behind the tool is currently working on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DD

Daryna D.

Mid-Market, 500+ employees

5.0
June 2022

Modern performance tools shine

Pros

This platform helps all of us stay focused on doing our best work instead of getting weighed down by clunky systems built around outdated ideas of performance management.

Cons

Still waiting for peer-to-peer recognition to be added.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MP

Mariya P.

Mid-Market, 500+ employees

5.0
June 2022

tailored setup with no limits

Pros

They were able to configure the system around the customer's specific needs, nothing felt impossible.

Cons

Everything is fine as it is and I don't see anything that needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8