Anonymous
Mid-Market, 500+ employees
“profiles are outdated and incorrect
Pros
What I like are the suggestions for similar candidate profiles which give me a broader set of options when I run different searches. I also appreciate being able to hide candidates I've already looked at.
Cons
I feel like not many new features have been introduced over the past few years, it all feels stagnant. Often their profiles are outdated or incorrect and I wish they would update them more frequently.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Asheesh
Human Resources, 500+ employees
Less than a year
“Best recruiting software
Pros
The ease of use and pre-built filters make it effortless to search for the best candidates efficiently.
Cons
It would be convenient to have the ability to send emails from LinkedIn directly. Currently, I have to copy/import them into LinkedIn and then email the candidates.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Small-Business, 11-50 employees
“auto Boolean search simplifies sourcing
Pros
For me this tool automatically fills in Boolean search strings which makes it feasible for everyone to use. I like the 'highlights' feature because it helps me narrow candidates by unicorn company and so on.
Cons
Email scraping isn't as reliable as other services I've used which is frustrating. I also don't like that there's a cap on the number of addresses you can extract. On top of that, I wish it integrated more smoothly with our ATS, Lever.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Enterprise, 500+ employees
“Diversity tools easy to use
Pros
I appreciate the variety of diversity tools it offers. It's feasible to use.
Cons
For me profiles are the same as LinkedIn and not many come only from Github, Dribbble, etc.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Enterprise, 500+ employees
“effortless candidate outreach
Pros
Using it I'm able to reach out to candidates easily and without hassle.
Cons
I find the wait for this tool to respond with candidates' email addresses to be unnecessarily long and inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Enterprise, 500+ employees
“email tracking & automated follow-ups
Pros
One thing I really appreciate is being able to tell if someone opened my emails or clicked links. The "Track" area shows me where to invest my energy, when a person ignores email I'll try them on LinkedIn instead. I'm also saving a lot of time because the platform handles follow-ups for candidates so I'm not chasing people manually. It's the most effective tool I've used for revealing diverse candidates and that capability is the primary reason I'm such a fan
Cons
The UI could definitely be cleaner and easier for me to interpret. A candidate's page feels so cluttered that I stopped reviewing profiles inside the tool altogether. Too many emojis, mixed fonts and visual styles make my eyes glaze over and I can't quickly figure out what's important so I pull the person up here and then jump to LinkedIn to actually evaluate them. For whatever reason I seem to need things super tidy, maybe some form of ADHD and when an interface is messy I simply can't absorb it and I won't bother reading it, even though the underlying information is all useful. What frustrates me more is the lack of sorting when I send candidates to a hiring manager for review. Ideally I should be able to open a project and first filter by "reviewed," then sort by thumbs up versus thumbs down but instead I have to eyeball each response and manually take action. Because of that I stopped using this product for HM review and reverted back to LinkedIn which feels friendlier and much easier for my workflow. Now I end up using a hybrid approach, this tool plus LinkedIn but it would be so much better if projects supported sorting by status, like showing contacted candidates first. Right now I can tag someone as contacted but I can't sort by that tag which makes the projects feature almost useless for me. It would really help if the project functionality worked more like LinkedIn projects so I could take action faster and with less friction.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
t D.
Enterprise, 500+ employees
“Browser sourcing with engagement analytics
Pros
After twenty-five years working in recruiting I can honestly say I haven't found a better talent engagement platform than this one. Being able to run searches right from the browser plugin, effortlessly keep tabs on prospects, reach out and then review the engagement analytics gives me a tremendous sense of control. It removes so many blind spots and spares me from the heavy, repetitive data entry that usually comes with proactively sourcing passive candidates. Since they added the 'Send on behalf' capability and the interactive way hiring managers can review prospects, this product has become indispensable in my workflow. For me it's a must-have for creating a genuinely collaborative and actionable experience between hiring leaders and our recruiting teams.
Cons
One feature I find brilliant is the "request review" option that lets me invite colleagues who don't hold seats, other employees, hiring managers, executives, to weigh in without having to log in. The tool captures a simple thumbs-up/thumbs-down vote and that lightweight, no-login approach makes it way easier than chasing feedback in spreadsheets or shared docs. I had an exec tell me, "OMG, I did that in minutes and it is so much better than tracking in spreadsheets and docs!" The downside though, is that reviewers can't leave comments on each prospect. Getting hiring leaders to share more granular feedback, who they like and who they don't, is essentially our mission and this tool actually encouraged a C-level leader to want to provide that nuance but the system wasn't set up to accept it. Because of that limitation, the experience fell a bit short for us although I'm confident they'll address it. Overall the request-for-review flow is fantastic, once someone reviews a prospect it's recorded so I can quickly see what's already happened and who expressed interest. If they add the ability to leave comments or more detailed notes, it would turn this into an amazing collaboration game-changer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sebastian B.
Mid-Market, 500+ employees
“feasible D&I sourcing & campaigns
Pros
I appreciate being able to do D&I sourcing, it's really convenient and easy to use. SOBO campaigns, pulling emails and the Google plugin integrate nicely. The response percentage is great.
Cons
Saving templates through the plugin should be made simpler for me to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mark F.
Mid-Market, 500+ employees
“automation with strong aTS integrations
Pros
Since 2013 I've relied on this platform. In the interim I've worked with LinkedIn Recruiter, Aevy, Gem, Hired, Vettery, Indeed Prime, Underdog.io and I've tried demos of many more. What keeps pulling me back is how well it automates tasks, lets me embed links easily, the strength of its diversity filters and smooth integrations with ATS like Greenhouse and Lever, plus the overall value and truly world-class support.
Cons
I'd really like to see more diversity filters added for other underrepresented communities, specifically LGBTQ people, individuals with disabilities and Native American candidates. I understand these options are likely on the roadmap but considering how much emphasis there is on workplace diversity right now, I wish they would roll out sooner rather than later.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Pamela P.
Small-Business, 11-50 employees
“Multiple profile links aid research
Pros
Multiple links to each candidate's profile make reviewing prospects much easier and I find this tool very convenient for organizing research.
Cons
For me it doesn't display a candidate's full resume on a single page and I also can't tell if I've already looked at their profile.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Enterprise, 500+ employees
“Drip campaigns automate follow-ups
Pros
Drip campaigns save a huge amount of time and I find automating follow-ups extremely efficient.
Cons
Personally the redesigned UI doesn't feel as simple to me as the previous version. I really miss being able to click the 'e' icon to quickly open and close the Chrome extension, that was much more convenient.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Chase L.
Enterprise, 500+ employees
“Diversity filters support inclusive hiring
Pros
The diversity feature is a standout and I find it particularly valuable for building inclusive candidate pipelines.
Cons
I find the verified email results are often unreliable and can be inaccurate more than I'd expect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Roberta S.
Enterprise, 500+ employees
“Unified candidate footprints & filters
Pros
Candidate footprints are congreatated across platforms and I find the visual summaries, diversity attributes and strong filtering options make searches more tailored and insightful.
Cons
There are a ton of specialties and keywords to choose from but for some of the highly specialized aerospace roles I recruit for, I end up having to get creative and search for adjacent skills that don't perfectly match the job. I expect we'll get faster and smarter at that with practice. A couple of features I'd love to see improved, the ability to view all sent messages in one centralized place instead of only within each candidate's profile and enhancements to "Source Similar Candidates" so we can exclude specific companies from results or add custom keywords to narrow searches.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Priti ( Prits) N.
Enterprise, 500+ employees
“Search tracking with chrome extension
Pros
Search and tracking capabilities simplify outreach and I find the Chrome extension, email alerts and Talent Insights extremely useful for strategic engagement.
Cons
My only real issue is that a number of profiles aren't kept up to date so they don't always reflect candidates who have moved roles recently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Enterprise, 500+ employees
“centralized projects & engagement tracking
Pros
Projects, trackers and candidates are centralized and I find this unified view keeps all engagement and related activities in one convenient spot.
Cons
I don't have many complaints it feels like a very comprehensive package overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“easy D&I search with follow-ups
Pros
D&I search and follow-up email features are simple and I find the platform very easy to use for daily sourcing tasks.
Cons
What frustrates me is that I can't pause all outgoing emails when I need to. For instance, over Christmas I'll have to manually open every single email, hunt down the ones scheduled to send during the holidays, disable them and then later locate each of those same messages again to reactivate them. That whole process feels really inefficient and time-consuming when I'd rather suspend everything at once.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Enterprise, 500+ employees
“Find overlooked candidates beyond LinkedIn
Pros
Search results differ from LinkedIn and I find the tool helps uncover overlooked candidates and broaden the talent pool effectively.
Cons
Occasionally I find myself doing quite a bit of clicking to reach a candidate's LinkedIn Recruiter profile and that repetitive navigation can feel tedious and slow.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“Global search with diversity filters
Pros
Natural-language searches and the global database offer unparalleled reach and I find diversity filters and unbiased sourcing especially helpful for inclusive hiring.
Cons
It's not that I dislike the product but I'd really like to have additional Contract Manufacturing options, covering things like industry, specific skills and so on.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Cameron Cole B.
Enterprise, 500+ employees
“automated follow-ups save time
Pros
Automated follow-up emails reduce manual effort and I find this feature saves a significant amount of time while keeping outreach consistent.
Cons
However there isn't an integration with LinkedIn messages so if I forget to pause the automated email follow-ups while I'm messaging a candidate on LinkedIn, they can still get an email that implies we haven't been in touch. That mismatch has led to a few awkward moments for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Enterprise, 500+ employees
“Search builder with large talent pool
Pros
The search builder and extensive candidate pool align sourcing and I find it easy to access high-quality prospects quickly.
Cons
The hiring manager review tools feel limited and I find they could use improvement, on top of that, profile details are sometimes out of date.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Enterprise, 500+ employees
“auto Boolean search guidance
Pros
Boolean query generation is automatic and I find tailoring searches fast and simple thanks to the platform's clear guidance and training sessions.
Cons
I've noticed it can be slow to load at times and occasionally the profile pictures show the wrong image instead of the correct one.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Janet L.
Enterprise, 500+ employees
“Hidden candidate discovery
Pros
Candidates not visible on LinkedIn are easily discovered and I find the aggregated results, complete with emails, work history and skills, make it a true one-stop sourcing solution.
Cons
One annoyance for me is that I can't see which profiles I've already looked at so I keep opening the same people repeatedly and end up unnecessarily wasting time.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Hima C.
Enterprise, 500+ employees
“Sourcing with email campaigns
Pros
Sourcing, email campaigns and project management are convenient and I find mirroring profiles across LinkedIn and USource particularly helpful for passive talent acquisition.
Cons
However I notice it shows only minimal profile details so I still need to jump into LinkedIn to see the full candidate information.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jose R.
Small-Business, 11-50 employees
“Background contact expansion
Pros
Daily searches and project setups are simple and I find the tool works in the background to expand contact lists and uncover hidden candidates while other tasks continue.
Cons
I'm still having trouble filtering specifically for DoD security clearances. The tool seems fine at finding candidates with Secret clearances but it struggles to consistently surface people with Top Secret, SCI, or FS (Full Scope Poly) clearances when I narrow searches.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Miraque H.
Small-Business, 11-50 employees
“Personalized outreach advantage
Pros
What I appreciate is the ability to send personal messages. Most passive candidates aren't checking LinkedIn and by 2019 LinkedIn has basically become a recruiters-only channel. Being able to stand out from other companies by launching tailored email campaigns sent from various team members lets us differentiate ourselves and gives us a real edge over the competition.
Cons
When it comes to collecting feedback from hiring managers, I'd really like if they could view and submit reviews directly on the platform instead of having to click an emailed link every time. Aside from that annoyance, I find the product simple and the support team consistently responds quickly and handles any questions or issues with the tool in a timely, helpful way.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Michael G.
Enterprise, 500+ employees
“great tool...
Pros
Using Envoy and the diversity tools has been a real asset. I've managed to configure Envoy for several different searches, building email automation that sends messages plus three rounds of follow-ups which has helped raise our conversion rates.
Cons
Personally I'd like to see better search filters in the diversity tool and broader search capabilities overall.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Enterprise, 500+ employees
“Simplified niche talent sourcing
Pros
This tool really simplifies my sourcing work and I can consistently pull up relevant candidates because I'm supporting highly specialized software engineers.
Cons
What I miss are custom search options and finer filters so I can narrow down my search to find very specific candidates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Mid-Market, 500+ employees
“Unified profiles with great insights
Pros
What I liked most was how it pulls together someone's social media traces into a single view. The predictive "More likely to Move" indicator, driven by a proprietary algorithm, really caught my attention. I ran it several times and was genuinely impressed by how often it was spot-on.
Cons
The search tools feel underdeveloped. I wish it offered more filters and a cleaner, more simple UI. At times I ran into stale profile details that were clearly out of date. Another consistent annoyance was seeing work emails listed instead of personal ones which forced me to rely on other free browser plug-ins to pull private addresses. It's frustrating because that personal contact info seems to be available somewhere but this app doesn't expose it so I had to stitch together data from outside the tool.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Jake L.
Mid-Market, 500+ employees
“Fast email and social matching
Pros
Finding emails and matching social media handles is fast and I appreciate how quickly this tool surfaces contact details.
Cons
When I find profiles similar to a candidate I struggle to search for similar NON-LOCAL profiles, there's no obvious way to filter for non-local results. Sometimes I create a search, switch to list view and then reach out to candidates from there. The email compose window that pops up however is fixed in place and can't be moved. I often load a template but like to tweak a couple of lines to personalize each message. It would make a big difference if I could slide that compose window to the side so I can still scroll through and glance at the candidate's profile while editing which helps me add relevant personal touches. Also after I send an email the front and back arrows I use to flip through the search results sometimes disappear, forcing me to refresh, reopen the original search and hunt back to where I left off. Why do those toggle arrows vanish after emailing someone directly from the search list?
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Anonymous
Enterprise, 500+ employees
“email tracking with diversity filters
Pros
Candidate emails, open notifications, messaging suggestions and the diversity filter make outreach easier and I find these features invaluable for day-to-day sourcing.
Cons
I often notice the tool misses some candidates. There are profiles I pull in LinkedIn Recruiter that never show up here. Support told me this is probably because of candidate privacy settings since the product scrapes public sources for details. The search interface has a learning curve and isn't simple. Sometimes details on profiles are out of date or the link to the online source yields no information. Because of how the profile data is presented, I still jump to LinkedIn to get clear context. My teammates and I end up juggling this and LinkedIn Recruiter.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Anonymous
Enterprise, 500+ employees
“Fresh talent discovery
Pros
Fresh talent discovery beyond LinkedIn is feasible and I find the platform effective at uncovering candidates who might otherwise be overlooked.
Cons
Occasionally I find candidates who hesitate because they're unsure how we got their contact details.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Sarah B.
Enterprise, 500+ employees
“auto skill categorization insights
Pros
Search tools auto-categorize skills and positions and I find the diversity option and move-ready indicators very useful for building strong pipelines.
Cons
Can't process over 50 actions on a list at once (e.g. export candidates, request emails, etc.) which is really frustrating for my team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Enterprise, 500+ employees
“Unlimited LinkedIn access
Pros
LinkedIn profiles are accessible without Recruiter limits and I find it helpful that multiple online footprints, like GitHub or Stack Overflow, are congreatated for review.
Cons
The profiles I request now take much longer to be created in this tool. It used to be pretty fast but since December 2018 new profiles aren't being generated reliably. I've submitted a ticket about this and haven't seen meaningful improvement yet. Also the Envoy function feels weak, many of the profiles returned don't closely match the roles I'm sourcing for and aren't a great fit.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Enterprise, 500+ employees
“Multi-source data verification
Pros
A wide range of candidate data from multiple sources is conveniently available and I find this saves time when verifying and contacting prospects.
Cons
They don't already have email addresses for some LinkedIn profiles I discover so I need to submit a request for those contacts, fortunately they tend to respond and provide them quite quickly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Enterprise, 500+ employees
“Diversity filtering integration
Pros
Filtering for women and other URMs is simple and I find integration with LinkedIn and social platforms extremely handy for rapid candidate verification.
Cons
For me more Boolean search options are needed and showing TAM for searches would allow me to share that insight with hiring teams to set expectations, plus I want power filters like SeekOut.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Shirin Z.
Enterprise, 500+ employees
“Broader pipelines with diversity tools
Pros
The diversity feature accelerates broad candidate pool creation and I find technical hiring managers especially value this capability.
Cons
I don't have any real complaints about this tool. I kept asking our Recruiting Project Manager repeatedly to bring it on board because I enjoyed it so much during the trial. As a suggestion (and I'm not sure how practical this is), providing a 'LinkedIn Recruiter' link option instead of just a public LinkedIn profile could be more convenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mekka L.
Enterprise, 500+ employees
“email templates with follow-ups
Pros
Creating email templates and automated follow-ups is effortless and I find it greatly reduces the manual steps in outreach campaigns.
Cons
There's nothing I can complain about so far, it's been a great product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa S.
Enterprise, 500+ employees
“Large search results for prospects
Pros
Search results return many candidates and I find this volume helps me quickly identify strong prospects.
Cons
Sometimes I find there's so much information that I can't get through it all
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Small-Business, 11-50 employees
“email analytics optimization
Pros
Monitoring emails through each stage is simple and I find the merge previews, ratings and suggested send times extremely helpful for engagement.
Cons
great tool but sometimes I do run into issues where email retrieval is spotty, roughly two-thirds of messages get pulled in at best and the process can be sluggish when delivering that data to me. It would be great if there were ways to import phone numbers and other contact details automatically.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Small-Business, 11-50 employees
“automated outreach with tracking
Pros
Email addresses, automatic follow-ups, keyword suggestions and tracking align outreach and I find these features very efficient.
Cons
not a con but I'd really like to see a search tab inside the Track - Scheduled section. That would make it easy for me as a recruiter to locate and delete a candidate before I send a follow-up message when they have already responded.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Tosh G.
Enterprise, 500+ employees
“email campaigns boost responses
Pros
Sending, tracking, measuring and following up on emails has improved response rates and I find diversity sourcing much simpler with these capabilities.
Cons
One issue I've noticed is that profiles aren't refreshed as often as I'd like. Occasionally a profile will still be a few months out of date. I appreciate the great reporting capabilities but there isn't an easy shortcut to view reports, you have to navigate through several clicks to get to them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Kylie G.
Enterprise, 500+ employees
“automated nurture improves engagement
Pros
Automated nurture campaigns save time and I find reply rates consistently higher than manual LinkedIn outreach.
Cons
I'd prefer if nurture messages threaded into the same email conversation because candidates sometimes get confused when replies appear separately and the keyword search could use improvement. Often I surface strong diverse candidates with great skill sets but when I'm hunting for very specific or niche expertise the results don't seem as relevant or thorough as I'd like.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Hank S.
Mid-Market, 500+ employees
“User-friendly sourcing with diversity filters
Pros
Candidate data, diversity filters and excellent support are readily available and I find the app very user-friendly overall.
Cons
My biggest annoyance is where the tool's tag sits on my screen, it often overlaps dropdowns in emails and other places and it keeps popping open every time I visit a LinkedIn page which is really frustrating.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Brian L.
Enterprise, 500+ employees
“convenient diversity and Boolean search
Pros
The diversity search and Boolean query tools are simple and I find the toolbar and search parameters highly effective for targeted sourcing.
Cons
Occasionally I notice some of the information is slightly out of date though that only happens very rarely.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Victoria K.
Mid-Market, 500+ employees
“Precise candidate targeting tool
Pros
Great tool and I'm glad that I can actually locate very specific candidates when I need them!
Cons
It's not always current, I've noticed many people listed are already in different positions and some profiles even appear multiple times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Teeona W.
Enterprise, 500+ employees
“Direct emailing from platform
Pros
Being able to email people directly from the platform is a perfect feature for my team.
Cons
What bothers me is I don't know how recently people have used this tool so I'm unsure whether they'll actually see the email I send them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Small-Business, 11-50 employees
“LinkedIn plugin with email detection
Pros
it is great that plugin lets me inspect LinkedIn profiles and quickly check within this tool whether those profiles include an email address.
Cons
Often the export button with Talent Rover only functions about half the time and it frequently fails to fill in every field so I wind up entering details manually. I've also found incorrect email addresses being assigned, then routed to the wrong candidate completely.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Anna H.
Enterprise, 500+ employees
“comprehensive sourcing and outreach suite
Pros
For me this tool is a powerhouse for sourcing and here are the reasons why, the interface is very clean and simple, the support team is fantastic and there are training materials to help you learn the ropes and get the most from the platform. It's excellent for outreach, tracking and reporting and it lets you A/B test and refine outreach messages to find what works best. It also helps more junior sourcers who struggle with Boolean searches, it's the go-to platform for D&I sourcing and I really appreciate the ongoing support from the tool's team.
Cons
I've seen the product improve a lot but there are still areas that need work, specifically SOBO and profile views. It would be great if profile previews were richer so I don't have to click through to LinkedIn just to confirm details and tightening up SOBO would make the experience even smoother overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Enterprise, 500+ employees
“Limited advanced search filters
Pros
I find the emails are accurate and easy to get to. It would be nicer if there wasn't a lag, or better yet if the system bundled everything into a single end-of-day message with all my requests so I could update my records in one go. I also appreciate that the 'more likely to move' and 'published author' items come second.
Cons
Personally the search experience feels quite poor. It seems designed for a junior recruiter rather than someone needing advanced filters. If the platform can't attract enough users to make search smarter, I would concentrate development efforts on improving that area first.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Anonymous
Enterprise, 500+ employees
“accurate email discovery with filters
Pros
Excellent at locating email addresses and it includes some useful fields to expand and refine your searches. I frequently rely on it when I want to dedicate time to diversifying my candidate pipelines. It also provides helpful clues about other platforms where a candidate may appear which lets me check them out more thoroughly.
Cons
The tool feels very US-centric and in the end I keep going back to LinkedIn because the entries here can be a bit out of date. I also struggle to pull up additional details for candidates the app hasn't indexed before. Although you can request a profile, it doesn't reliably come back with more info. On top of that, I find the redesigned search clunky, it's become more complex and makes tweaking small search parameters harder than it used to be.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
