EPAY Systems Reviews

“Customer Support”

Pros

Our experience with EPAY has been exceptional, particularly for a company of our size with over 100 employees. It has streamlined our time and labor management.

Cons

Implementing it is very challenging.

“EPay does exactly what I am asking of it.”

Pros

The system's ease of use translates to significant time savings.

Cons

Since the last update, there have been occasional freezing issues.

“Vastly Improved”

Pros

The transition to Blueforce7 was a pleasant surprise for our company. The improved user interface and the preparedness of the staff during the migration were commendable. Our account manager was exceptional, making the transition smooth by addressing our queries promptly.

Cons

The waiting time for each entry to process and update is too long.

“It has not been the most user-friendly”

Pros

It has fulfilled our primary need of tracking time efficiently. Although the limitation of pulling only 90 days of history can sometimes be restrictive, we understand the rationale behind it.

Cons

Using and navigating through the system is very slow and cumbersome.

“Best in their Class”

Pros

Before Blueforce, customizing our Time and Attendance system was a challenge. With employees across the nation working on various jobsites and tasks for different vendors daily, the flexibility to move them around different paygroups and jobsite groups has greatly simplified our payroll process.

Cons

The waiting time for each entry to process and update is too lengthy.

“Review”

Pros

Our Customer Service Representative is consistently available, friendly, and highly knowledgeable.

Cons

The system fails to read my fingerprint when my hands are cold.

“Upgrade went well. Some hiccups, but always fixed quickly”

Pros

The updated Epay has been a game-changer for us. It is a one-stop-shop with a user-friendly interface that streamlines navigation. The support team is top-notch, always quick to respond and resolve any issues.

Cons

It is frustrating when I input an employee's hours on the timesheet, like 8, but it assigns an actual time slot, such as 7:30-4:00.

“Blueforce”

Pros

Since September 2014, we have been using Blueforce and are generally pleased with it. It is user-friendly for administrators and most employees find it easy to navigate. Real-time recording and enhanced control over payroll have significantly reduced our errors by 50%.

Cons

One of the drawbacks we have noticed is that Blueforce is not very compatible with Internet Explorer, although it works fine with Chrome. Also, some of the reporting could be improved.

“Not very user friendly.”

Pros

Despite recent updates, some long-time users are finding the system less user-friendly. Providing tutorials or webinars on viewing timesheets and making changes could greatly assist them.

Cons

Sometimes it experiences slowdowns.

“Blueforce Review”

Pros

While the system generally works well, I feel it could be slightly more intuitive.

Cons

There are occasional glitches here and there.

“Fantastic!”

Pros

The latest update, B7, has enhanced the dashboard's user-friendliness and overall layout, providing a sleeker appearance.

Cons

Customer service is always incredibly helpful, and I prefer reaching out via online chat rather than phone calls.

“I enjoy using the software. It's user-friendly and has adequate reporting tools.”

Pros

The system's reporting, import/export, and time card tools stand out as pros for me. They are easily accessible and straightforward, providing the necessary data efficiently.

Cons

the reporting, when printed in PDF, lacks layout design to resemble official reports, which is drawback.

“Epay Time Clock Review”

Pros

Its user-friendliness is a significant advantage. It is intuitive enough to navigate without a manual, making it accessible for all users.

Cons

The system has more features than I currently need.

“Satisfied with the product.”

Pros

The ability to generate reports for total employee hours is invaluable for tracking productivity.

Cons

I am not a fan of the automatic lunch deduction.

“EPAY REVIEW”

Pros

The convenience of reviewing timecards and making changes greatly simplifies the payroll process.

Cons

There should be adjustments made if the guys don't use the time or alter time.

“Blueforce Review”

Pros

It is a significant improvement over our previous hand-punched and manually added timecards.

Cons

The website is not user-friendly, and if you do not know how to do something, it can be nearly impossible to figure out. Thankfully, we have an in-house rep to call for assistance.

“Not user friendly - needs better layout”

Pros

The employee lists are clear and easy to read, albeit confined to one section.

Cons

There is too much detail for my needs, and the reports are difficult to navigate. The screen layout needs to be more user-friendly.

“I work with this on a daily to weekly basis with employee times.”

Pros

I have found this product to be reliable. Features like advance entry for miscellaneous days and employee self-service for checking vacation/personal time are particularly beneficial.

Cons

It is annoying to have to click on a time to enter a note and then wait for it to process before moving on to the next day to enter a note for the same employee.

“Epay/Blueforce review”

Pros

This system offers a quick and accurate method for compensating employees for their hard work. My time spent on payroll tasks has significantly reduced since implementing this system.

Cons

I can not think of any negatives. My experience with the system has been trouble-free in the few months we have been using it.

“I find this very useful”

Pros

I have found the program to be extremely beneficial in my daily business operations.

Cons

I have not encountered any issues with their program during my daily use.