EPAY Systems Reviews
Total 50 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars48%
4
Stars38%
3
Stars8%
2
Stars4%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Robert
Not Specified, N/A employees
Less than a year
“General Manager
Pros
Monitoring employee breaks and daily payroll activities has become much more efficient.
Cons
Due to the environment in the garages, the fingerprint function is not always reliable, leading to employees needing to request their employee numbers constantly. We also face difficulties with the heat and have had to relocate the Walter unit several times.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
8
Lisa
Not Specified, N/A employees
Less Than 6 months
“My 2 Cents
Pros
The system's simplicity and ease of use have been consistently impressive. I have not encountered any issues so far.
Cons
I genuinely can not think of anything I dislike. Seriously, nothing comes to mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Retail, N/A employees
Less than a year
“McCarthy Tire Lancaster PA
Pros
It is incredibly effective and time-saving compared to our previous manual time card system.
Cons
I do not have any particular dislikes about the product or vendor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bob
Transportation/Trucking/Railroad, N/A employees
Less Than 6 months
“store manager for mccarthy tire managing payroll for 15 employees
Pros
The fingerprint tracking feature eliminates potential errors in employee punching. It effectively tracks lunch breaks and different pay types, while also simplifying data manipulation.
Cons
There are several issues: it is slow to update after revising entered payroll data, I can not enter a reason in the box when adding a time card, employees' fingerprints are inconsistently read, necessitating multiple re-registrations, and the system needs more frequent updates. Also, I need to switch between time sheets and time cards faster.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Dave
Not Specified, N/A employees
Less than a year
“It took a bit of getting used to but well worth the trouble.
Pros
Our previous manual process was cumbersome. I do not miss the days of deciphering handwritten timecards.
Cons
the fingerprint reader can be challenging, but it is not a major issue.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Jason
Medical Practice, N/A employees
Free Trial
“Great team work and collaboration from day one from EPAY.
Pros
I like the system's ease of use and flexibility in handling various pay rules and scenarios.
Cons
There is nothing. The product and EPAY team deliver what they promise.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lee Ann
Real Estate, N/A employees
Free Trial
“EPAY Systems are great
Pros
The online system's intuitive navigation makes it accessible to users of all levels. The professionalism and courtesy of the customer service representatives enhance the overall user experience.
Cons
I have no complaints or issues with either the product or the vendor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Electrical/Electronic Manufacturing, N/A employees
Less than a year
“EPAY user review
Pros
Clocking in and out with EPAY is a breeze. I appreciate being able to monitor my employees' clock-in and clock-out times accurately. Loading vacation time directly into the system is a standout feature for me.
Cons
The system does not recognize fingerprints all the time. Our clocks are in the northeast, and it seems that when it is cold out, the recognition does not work properly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Chris
Retail, N/A employees
Less than a year
“Punching in and out daily
Pros
EPAY simplifies the process of tracking my weekly time, making punching in effortless.
Cons
the fingerprint sensor fails to get a good reading, resulting in having to scan my finger multiple times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Steve
Transportation/Trucking/Railroad, N/A employees
Free Trial
“First time online time clock
Pros
The product's user-friendliness, simplicity, and responsiveness of the vendor to issues and corrections make it an excellent choice for our needs.
Cons
It feels like there are some simple fixes or updates that should have been done by now. I have raised some very simple issues, and they are still in the development stage.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
10