Total 49 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

29%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SC
Shaunna C.

Food & Beverages, 500+ employees

Less than a year

5.0

Impressive tailored solutions

Pros

The people, service quality, ongoing support and tailored solutions are impressive and I find their approach consistently meets our specific needs.

Cons

Honestly I can't think of a single thing I would add or change about this.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JG
Joanna G.

Staffing and Recruiting, 101-500 employees

Less than a year

5.0

easy system navigation

Pros

I find the system incredibly easy to move around and the dashboard widgets let me see all important items clearly on a single page.

Cons

Don't have anything I dislike about it.. the system is easy and easy for me to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DT
Dilleen T.

Hospital & Health Care, 101-500 employees

Less than a year

5.0

efficient and flexible platform

Pros

What I appreciate most about this tool is how efficient and fast it is, finding candidates feels incredibly simple. Beyond just handling applications and candidate profiles, the platform is flexible enough that I can monitor each applicant's progress and pull useful metrics. For example, I can see how many interviews were held, who was hired that week and even drill into the reasons why applicants were rejected which helps me keep the hiring process visible and measurable.

Cons

Sometimes I run into glitches in the system, like applications getting automatically rejected unexpectedly. When errors happen, I've found that fixing them often isn't easy, it usually requires escalating the issue to management before it can be reversed which slows things down and is frustrating.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

6

KV
Kayleigh V.

Hospital & Health Care, 101-500 employees

Less than a year

3.0

Occasional technical glitches

Pros

I appreciate how user-friendly this application is, it's simple to navigate and I value that it easily integrates with Microsoft services.

Cons

On occasion I've experienced glitches and the system has sometimes timed out while I was trying to load it recently.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

5

JM
Jonathan M.

Hospital & Health Care, 101-500 employees

Less than a year

5.0

easy access and tracking

Pros

My experience is that it's very easy to access and the tracking system works well.

Cons

I don't have any complaints about this tool because I find it genuinely very useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM
Lucas M.

Hospital & Health Care, 101-500 employees

Less than a year

4.0

Accessible and easy platform

Pros

I've found this tool really accessible and easy to learn and get to grips with.

Cons

When the tool goes offline it frustrates me but I know that's not always something I can control.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

HM
Hollie M.

Education Management, 101-500 employees

More than a year

4.0

Helpful customer support

Pros

What I appreciate most about this tool is their customer support team. They're always available to answer any query and do their best to help in whatever way they can. I also find it really handy that I can generate a variety of reports from the data.

Cons

When I'm screening applications the dashboard doesn't refresh in real time so I have to manually hit refresh to see the updates which slows down my workflow.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

DF
Daen F.

Hospital & Health Care, 101-500 employees

More than a year

5.0

Unbeatable support and reporting

Pros

Customer support is unbeatable and I find the reporting great and the interface very user-friendly.

Cons

Personally I feel it lacks any conversational AI language features and there's a lot of potential in that area that's not being tapped. I also ran into missing integrations with certain platforms so I had to build workarounds to bridge functionality gaps.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

6

RA
Rebecca A.

Hospitality, 500+ employees

More than a year

5.0

Knowledgeable support team

Pros

The support team is extremely knowledgeable and I find their quick responses and practical solutions invaluable while configuring the platform to our needs.

Cons

There could be more personalisation in the hiring manager portal and I would like to see enhancements to the assessment area as well as the ability to conduct interviews directly within the platform.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

7