Total 49 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

29%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SD
Scott D.

Hospital & Health Care, 500+ employees

More than a year

5.0

Dependable ATS with flexible workflows

Pros

This platform has proven to be a dependable ATS, adapting well to complex organizational and hiring setups across multiple sites and job families and I find the configurable workflows a huge time-saver while giving clear visibility into key metrics.

Cons

Like many configurable ATS solutions I've noticed there's a learning curve for new users and a few parts of the interface aren't as convenient as I'd like. That said after it's been set up and embedded into our processes it runs smoothly and meets our needs effectively.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

TH
Tim H.

Government Administration, 101-500 employees

More than a year

5.0

Time-efficient ATS usage

Pros

Using the ATS feels easy and it helps me make the most of my time as the platform flexes to match internal workflows and procedures.

Cons

We've got hardly any negatives to point out. The platform is easy for new hires and hiring managers to learn and use without much training.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SH
Sabrina H.

Construction, 101-500 employees

Less than 6 months

5.0

aligned recruitment and talent management

Pros

aligning the talent pool and recruitment processes is simple and I find it great value for the cost while making candidate feedback much easier.

Cons

Getting hiring managers to use it properly is a bit of a learning curve and I often find it challenging to get them to engage consistently.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

NL
Natalie L.

Real Estate, 500+ employees

More than a year

4.0

Hassle-free support and edits

Pros

Support and the ability to make necessary edits are easy to access and I find using the platform hassle-free.

Cons

For me the additional charge for the multiposter plus the requirement to purchase job-board credits separately makes the whole setup a bit annoying.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

8

JJ
Jon J.

Not Specified, 500+ employees

Less than a year

5.0

Outstanding customizable workflows

Pros

This tool is outstanding, offering fully customizable workflows with strong support from account managers and implementation teams who adjust to how we work and resolve any issues efficiently.

Cons

We really have almost nothing to criticize. The platform runs smoothly and quickly and it offers complete customization. I honestly can't recall a single problem we've experienced that the team didn't successfully fix so our overall experience has been trouble-free thanks to their responsiveness.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RH
Rebecca H.

Financial Services, 500+ employees

Less than 6 months

5.0

efficient automated communications

Pros

Efficiencies across the recruitment workflow have become apparent and I find automating candidate communications ensures consistency for all applicants.

Cons

We did run into some limitations around video interviewing capabilities at first which caused a few headaches for scheduling and assessment. Fortunately, the team were proactive and proposed alternative approaches that met our needs so we didn't have to compromise on candidate experience.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

7

EC
Ed C.

Health, Wellness and Fitness, 500+ employees

More than a year

4.0

simple tailored workflows

Pros

Tailoring workflows for different roles, teams or departments is feasible and I rely on integrations with HRIS, payroll, job boards, assessment tools, video interviews and collaboration platforms.

Cons

I've found the reporting tools, despite being very comprehensive, are tricky to master and often take a lot of time before I can put together useful, meaningful reports.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

SS
Stacey S.

Hospital & Health Care, 500+ employees

More than a year

5.0

convenient hiring workflow

Pros

The platform is convenient and I find the hiring workflow easy to follow while support guides and instructional videos make adjustments easy.

Cons

At first the initial setup felt confusing unless I had an implementation background and I also noticed there's poor communication whenever changes are made.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

6

Functionality

8

JG
James G.

Education Management, 500+ employees

More than a year

4.0

effortless system flexibility

Pros

Flexibility is impressive and I find shaping the system to my needs effortless with prompt, helpful support from the team.

Cons

There are some hurdles when configuring reports although the support team helps you get past them. In our experience candidates can progress smoothly through the platform from application to induction which provides a useful snapshot of where hiring stands at the moment. That said it does require a fair bit of initial configuration to learn how to pull together a broader view of overall performance.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

8

BB
Becky B.

Education Management, 101-500 employees

Less than a year

5.0

Reliable platform capabilities

Pros

The platform's capabilities are reliable and I find the support staff always willing and eager to assist.

Cons

Sometimes I struggle with the reporting tools, it's likely my own mistake but I do find it difficult at times to work things out by myself.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

MO
Marion O.

Government Administration, 500+ employees

More than a year

5.0

great visibility

Pros

The tool is highly logical making it easy to navigate without overthinking. The dashboard widgets give me excellent high-level visibility into recruitment at a glance.

Cons

When it comes to reporting I'd like more flexibility so I can easily apply filters to pinpoint specific records.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

SJ
Steven J.

Utilities, 500+ employees

More than a year

5.0

Speed and efficiency in use

Pros

Speed and efficiency stand out and I find routine activities like posting roles, screening candidates and scheduling interviews easy while keeping workflows feasible and organized.

Cons

Honestly I haven't come across anything missing, the platform handles everything we require and whenever something hasn't behaved as expected, the support team has been available and ready to help me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CG
Catherine G.

Hospital & Health Care, 500+ employees

Less than a year

4.0

User-friendly and highly customizable

Pros

Personally, I find this tool extremely user-friendly and easy to navigate. What stands out for me is how customizable it is so I can adapt it to our specific workflows and requirements. It has cut down the hours we used to spend coordinating interview slots and onboarding new hires. Even though the SMS automation comes with an extra fee, I rely on it because it lets me reach candidates quickly and reliably. The team behind the product seems to think ahead, they regularly introduce thoughtful add-ons that give us more value from the platform and help us align processes even further.

Cons

One drawback I've noticed is that the reporting tools can feel a bit clunky and take some time to learn so users have to invest effort before they become comfortable with it, a more convenient reporting interface would be a real improvement. I've also run into duplicate candidate profiles fairly often, usually when applicants apply with different email addresses and that ends up making candidate management more time-consuming and less efficient for our team.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

DW
Daniel W.

Retail, 500+ employees

More than a year

5.0

Configurable platform with excellent support

Pros

In my experience, the tool's platform is extremely configurable and the customer support has been excellent for both incident handling and requests for product enhancements. We've partnered with this vendor across several projects and consistently received the features and quality we asked for, delivered to a high standard and within the expected timelines.

Cons

One significant drawback for our team was the absence of Google integration which made it difficult to integrate workflows such as interview scheduling and other calendar-driven processes into our day-to-day business operations.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

LO
Lily O.

Facilities Services, 500+ employees

Less than 6 months

5.0

simple dashboards and workflow

Pros

From my experience, the dashboards are visually appealing and make it easy to see each stage of the recruitment workflow and I find this tool convenient to use both as someone on the recruiting team and as a hiring manager.

Cons

I've noticed candidates often get disoriented when they try to log into their portal to accept an offer because they naturally click the box labeled 'offer' expecting to be taken to their actual offer but that link doesn't lead them there and creates unnecessary confusion.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

SC
Sam C.

Facilities Services, 500+ employees

Less than a year

5.0

easy navigation and design

Pros

Navigating the site is so easy that I can find what I need quickly and the operating system's convenient, user-friendly design makes using it virtually effortless every time.

Cons

Honestly I can hardly come up with any real downsides, there are very few issues I can point to which is part of what makes this tool so impressive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Abbie A.

Facilities Services, 500+ employees

Less than a year

5.0

fast and genuinely user-friendly tool

Pros

The system runs incredibly quickly and feels very efficient in day-to-day use. Almost every action can be reversed and we've configured and personalised it so that it fits our business needs exactly. Overall, I find it genuinely user-friendly and easy to work with!

Cons

I don't find the candidate portal to be the most convenient. The offer is placed in a spot that's not easy to access, it would be much more logical for it to appear under "My Offers," but at the moment it doesn't which is confusing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

PT
Phoebe T.

Facilities Services, 500+ employees

Less than a year

5.0

Impressive reporting and analytics

Pros

I'm really impressed with the reporting features. The widgets let me dig into data at a very granular level which I find incredibly useful and the activity log makes it easy to track what actions were taken. The customer success team has been fantastic, even sending screenshots showing where things live and any system errors.

Cons

What I dislike is that I can't view templates from the general search bar and instead am forced to switch to the template search view.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AR
Amber R.

Utilities, 500+ employees

Less than a year

5.0

easy and automated hiring

Pros

it is easy and user-friendly with plenty of automation options and to me it represents a much smarter approach to hiring while supporting fair selection procedures.

Cons

from my perspective I don't see any real negatives to using this platform since everything was customizable during the setup which prevented the interface from becoming overly click-heavy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD
Mark D.

Facilities Services, 500+ employees

Less than a year

4.0

Smooth one-place hiring experience

Pros

We get everything done from one place fast and smoothly, it's very user-friendly and all of our hiring managers are happy with it.

Cons

I often have trouble with the system's link for advertising vacancies and some of the dropdown tabs are really frustrating to use.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6