Allen E.
Maritime, 1-10 employees
Less than 6 months
“powerful yet simple with great support”
Pros
This applicant tracking system packs a serious punch but stays simple to operate. Whenever I've gotten stuck their support people jump in fast and actually answer my questions instead of sending me on a wild goose chase.
Cons
Nothing to report honestly. I've been on here for months and haven't felt like anything's missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anna A.
Law Practice, 101-500 employees
Less than 6 months
“Wasn't helpful for us”
Pros
Their sales team knows what they're doing. Everyone I talked to was super friendly and actually had their stuff organized which is rare.
Cons
The candidate pool was basically empty. Over our whole contract period they sent us maybe three people to look at. And not a single one came close to the basic stuff we needed.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
5
Functionality
3
shivasish
Marketing, 500+ employees
More than a year
“It provide many software solutions to aid companies in managing their hiring processes.”
Pros
By automating essential processes like job posting, resume screening, and interview scheduling, their software aims to accelerate the hiring process. Additionally, they offer resources for managing job offers, background checks, and ensuring labor law compliance.
Cons
ExactHire's software solutions are relatively pricier compared to other HR technology providers in the market.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
shivasish s.
Market Research, 500+ employees
More than a year
“automated hiring for us”
Pros
They took all the annoying parts of hiring and automated them. Posting jobs everywhere, sorting through resumes, getting interviews on the calendar it all just happens now. Plus they give you all the stuff you need for extending offers, running background checks and making sure you're not accidentally breaking any labor laws.
Cons
Compared to other HR tech companies out there ExactHire charges quite a bit more for what they offer.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Cristina
IT, 500+ employees
Less than 6 months
“ExactHire”
Pros
Found this app to be excellent for HR management. The document module was a real help, simplifying the paperwork during onboarding and keeping all documents in one place. Customizing roles and workflows was well-executed; the controls are intuitive and accessible, and the notifications and triggers are effective and adjustable as needed. I also appreciated the reporting features, including tables, dashboards, and graphs.
Cons
I'm pleased with the app as it stands, but I think it could be enhanced by integrating with LinkedIn or other systems like payroll. That seems like a potential area for improvement, but other than that, I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Cristina Z.
Information Technology and Services, 500+ employees
Less than 6 months
“onboarding and workflows polished”
Pros
This HR app has been good to us. The document piece really stood out because it made onboarding way less painful and suddenly all our paperwork lived in one spot instead of twenty different places. Being able to tweak roles and build out workflows felt really polished. The controls just make sense, nothing feels hidden and the notifications and triggers actually work and you can adjust them whenever. I also really liked how reports came back as tables, dashboards and graphs instead of just ugly walls of text.
Cons
The app worked fine for me as-is. It would be really cool if it hooked into LinkedIn somehow or talked to payroll systems. That feels like the obvious next step. Other than that though I've got nothing bad to say.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Connie
Construction, 500+ employees
Less than a year
“Exact Hire”
Pros
This software is simple to use and quite approachable.
Cons
I had to add the OFCCP compliance feature for an additional fee.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Meaghan
Government Administration, 101-500 employees
Less than 6 months
“Like it so far”
Pros
ExactHire is easy for applicants to use and connects well with job boards.
Cons
Some parts of the navigation are not very simple. I'd appreciate a simpler way to print job postings. Customizing applications isn't very intuitive either, as it requires creating job questions separately.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Brittany
Healthcare, 500+ employees
Less than 6 months
“5/5 star review”
Pros
I absolutely love how easy it is to navigate through the system and grasp its features. The interface is designed in such a way that everything is intuitive and simple, making it incredibly easy to understand and use.
Cons
I don't have any issues at the moment and hope it stays that way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joy
Healthcare, 101-500 employees
More than a year
“Exacthire feedback”
Pros
For the most part, the software is accessible, and the support team is outstanding.
Cons
It would be great if, when applicants apply for different jobs, everything from their application, including any uploads by the administrator, could transfer over.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Sarah
Human Resources, 51-100 employees
Less than 6 months
“ATS ExactHire Review”
Pros
ExactHire is incredibly intuitive and easy to learn, plus it's highly customizable.
Cons
I wish it would connect directly with LinkedIn.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dawn
Human Resources, 11-50 employees
Less than 6 months
“It is a great product!”
Pros
I liked that we can organize incoming applicants and post to multiple job boards efficiently.
Cons
The only downside is not being able to use the software more since we're not currently hiring.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Human Resources, 51-100 employees
Less than a year
“1 Year of ExactHire”
Pros
I really appreciate how easy it is for hiring managers to use, and the mobile-friendly features are great.
Cons
When an applicant is disqualified, I'd like an automated "no thank you" email to be sent. Once a hiring manager disqualifies a candidate, they seem to vanish and are out of sight, out of mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jeanette
Human Resources, 51-100 employees
More than a year
“LOVE using this software!”
Pros
If I had to choose one thing, it would be how effortless it is to use. It genuinely simplifies my HR job posting and tracking, making it far easier than managing everything separately.
Cons
There's no word count feature in the job description area. It would be helpful if it showed A) the word/space count and B) the limitations for each job board ad. (I'm not sure if this is feasible, but it would be useful!) 2) When creating a Job Board ad, it would be helpful to see which ones are free and which are paid when searching. It takes some time to sift through them for this information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Julie
Healthcare, 11-50 employees
More than a year
“Ease of Use”
Pros
The product is simple to use, with clearly defined categories that are easy to switch between from the main screen to any detail screen.
Cons
I don't have any dislikes about the software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Christy
Healthcare, 500+ employees
Less than 6 months
“Great product, great price”
Pros
I'm very happy with the functionality and the unbeatable price.
Cons
Nothing yet; I've been using it for several months.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Healthcare, 51-100 employees
Less than 6 months
“What's NOT to Love!?”
Pros
Using ExactHire has greatly reduced the time-consuming process of updating an applicant tracker that was previously in Google Sheets. The communication with applicants and internally with managers is streamlined, saving time with its all-in-one documentation feature. Internally, we can view notes made during screening and interviews, as well as communications with applicants.
Cons
I haven't found anything I dislike about the software so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dustin
Automation, 51-100 employees
Less than a year
“Exact Hire is OK”
Pros
The software is mostly easy to use, and the customer support is good.
Cons
Unfortunately, in our field, no one wants to go the extra mile to use the features provided. They prefer just submitting a resume and being done. In this context, the software hasn't been useful for us and was quite pricey.
Rating Distribution
Ease of use
6
Value for money
3
Customer Support
7
Functionality
6
Rebecca
Hospitality, 500+ employees
More than a year
“HR Specialist”
Pros
I love that it can text applicants and is mobile-friendly for both users and admins!
Cons
I wish it could integrate with our payroll software, though honestly, I'm not sure how much useful information we could transfer if it did.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Connie C.
Construction, 500+ employees
Less than a year
“OFCCP compliance cost extra”
Pros
You don't need a manual for this. It's just easy.
Cons
We had to pay extra just to add the OFCCP compliance piece. Felt like nickel and diming.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
