Total 102 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

25%

3

Stars

9%

2

Stars

0%

1

Stars

7%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

J

Julie

Consumer Services, 51-100 employees

Less than 6 months

5.0
October 2022

What's NOT to Love!?

Pros

Using ExactHire has greatly reduced the time-consuming process of updating an applicant tracker that was previously in Google Sheets. The communication with applicants and internally with managers is streamlined, saving time with its all-in-one documentation feature. Internally, we can view notes made during screening and interviews, as well as communications with applicants.

Cons

I haven't found anything I dislike about the software so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dustin

Automotive, 51-100 employees

Less than a year

3.0
October 2022

Exact Hire is OK

Pros

The software is mostly easy to use, and the customer support is good.

Cons

Unfortunately, in our field, no one wants to go the extra mile to use the features provided. They prefer just submitting a resume and being done. In this context, the software hasn't been useful for us and was quite pricey.

Rating Distribution

Ease of use

6

Value for money

3

Customer Support

7

Functionality

6

R

Rebecca

Restaurants, 500+ employees

More than a year

5.0
October 2022

HR Specialist

Pros

I love that it can text applicants and is mobile-friendly for both users and admins!

Cons

I wish it could integrate with our payroll software, though honestly, I'm not sure how much useful information we could transfer if it did.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC

Connie C.

Construction, 500+ employees

Less than a year

3.0
October 2022

OFCCP compliance cost extra

Pros

You don't need a manual for this. It's just easy.

Cons

We had to pay extra just to add the OFCCP compliance piece. Felt like nickel and diming.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

MD

Meaghan D.

Government Administration, 101-500 employees

Less than 6 months

4.0
October 2022

Applicants don't get confused

Pros

People applying don't get confused which is huge and hooking up all the different job boards just works.

Cons

Some of the menus and buttons don't really make sense at first. And printing job postings should be way simpler than it is. Building out applications is also not obvious, especially having to create all the job questions completely separate from everything else.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

BC

Brittany C.

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
October 2022

Simple navigation and friendly

Pros

The whole thing is so simple to move around in and nothing feels confusing.

Cons

Nothing right now. Knock on wood, hope it stays that way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

Joy S.

Hospital & Health Care, 101-500 employees

More than a year

5.0
October 2022

pretty friendly with excellent support

Pros

Most of the time it's pretty friendly to use and the support team is legit excellent.

Cons

When applicants apply to multiple jobs it'd be nice if their whole profile followed them including stuff the admin uploaded for them. Right now it doesn't.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

SF

Sarah F.

Human Resources, 101-500 employees

Less than 6 months

5.0
October 2022

Easy to start and tweak-friendly

Pros

You can pick this up fast without anyone holding your hand. And there's a ton of room to tweak things to fit how you work.

Cons

I really wish there was a direct connection to LinkedIn. That's such an obvious miss.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

DT

Dawn T.

Telecommunications, 11-50 employees

Less than 6 months

5.0
October 2022

applicants organized and multi-board is a blast

Pros

Having all our applicants flow in organized instead of scattered everywhere has been great. Plus being able to blast openings out to multiple job boards at once saves so much time.

Cons

The only bad thing I can say is I don't get to use it more, but that's just because we're not hiring at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Ashley B.

Wholesale, 101-500 employees

Less than a year

5.0
October 2022

Hiring managers love the simplicity

Pros

The hiring managers at my company love how simple this is for them. And the fact that it actually works on phones makes everyone's life easier.

Cons

When we disqualify someone, I wish an automatic "thanks but no thanks" email would fire off. Right now, the second a hiring manager marks someone as disqualified, that candidate just vanishes into thin air and nobody ever thinks about them again.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JF

Julie F.

Medical Practice, 11-50 employees

More than a year

4.0
October 2022

One-click navigation

Pros

You can just use this thing without thinking too hard. All the categories make sense and jumping from the main application screen into any detail screen takes one click.

Cons

I honestly can't think of anything I don't like about this software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

CC

Connie C.

Construction, 500+ employees

Less than a year

3.0
October 2022

OFCCP compliance cost extra

Pros

You don't need a manual for this. It's just easy.

Cons

We had to pay extra just to add the OFCCP compliance piece. Felt like nickel and diming.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

MD

Meaghan D.

Government Administration, 101-500 employees

Less than 6 months

4.0
October 2022

Applicants don't get confused

Pros

People applying don't get confused which is huge and hooking up all the different job boards just works.

Cons

Some of the menus and buttons don't really make sense at first. And printing job postings should be way simpler than it is. Building out applications is also not obvious, especially having to create all the job questions completely separate from everything else.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

BC

Brittany C.

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
October 2022

Simple navigation and friendly

Pros

The whole thing is so simple to move around in and nothing feels confusing.

Cons

Nothing right now. Knock on wood, hope it stays that way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

Joy S.

Hospital & Health Care, 101-500 employees

More than a year

5.0
October 2022

pretty friendly with excellent support

Pros

Most of the time it's pretty friendly to use and the support team is legit excellent.

Cons

When applicants apply to multiple jobs it'd be nice if their whole profile followed them including stuff the admin uploaded for them. Right now it doesn't.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

SF

Sarah F.

Human Resources, 101-500 employees

Less than 6 months

5.0
October 2022

Easy to start and tweak-friendly

Pros

You can pick this up fast without anyone holding your hand. And there's a ton of room to tweak things to fit how you work.

Cons

I really wish there was a direct connection to LinkedIn. That's such an obvious miss.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

DT

Dawn T.

Telecommunications, 11-50 employees

Less than 6 months

5.0
October 2022

applicants organized and multi-board is a blast

Pros

Having all our applicants flow in organized instead of scattered everywhere has been great. Plus being able to blast openings out to multiple job boards at once saves so much time.

Cons

The only bad thing I can say is I don't get to use it more, but that's just because we're not hiring at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Ashley B.

Wholesale, 101-500 employees

Less than a year

5.0
October 2022

Hiring managers love the simplicity

Pros

The hiring managers at my company love how simple this is for them. And the fact that it actually works on phones makes everyone's life easier.

Cons

When we disqualify someone, I wish an automatic "thanks but no thanks" email would fire off. Right now, the second a hiring manager marks someone as disqualified, that candidate just vanishes into thin air and nobody ever thinks about them again.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JF

Julie F.

Medical Practice, 11-50 employees

More than a year

4.0
October 2022

One-click navigation

Pros

You can just use this thing without thinking too hard. All the categories make sense and jumping from the main application screen into any detail screen takes one click.

Cons

I honestly can't think of anything I don't like about this software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

CC

Connie C.

Construction, 500+ employees

Less than a year

3.0
October 2022

OFCCP compliance cost extra

Pros

You don't need a manual for this. It's just easy.

Cons

We had to pay extra just to add the OFCCP compliance piece. Felt like nickel and diming.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5