Total 54 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

19%

3

Stars

9%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
John

Food & Beverages, 51-100 employees

Less than a year

5.0

My Review Of Fourth Payroll

Pros

I love being able to see my work schedule, request time off, message coworkers and managers and switch shifts with others. The layout is also very simple and easy to navigate on both the website and app.

Cons

My only complaint is that the app has a paywall. I wish it did not.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

M
Miranda

Marketing and Advertising, 500+ employees

Less than 6 months

5.0

Easiest HR Tool to Date

Pros

Fourth Payroll is very simple and easy to use. The scheduling feature is probably my favorite part. The layout is visually appealing and easy to understand. The app is also convenient for use on the go.

Cons

Inputting data can be time-consuming and updates can be a bit annoying. I am really nitpicking here, though, as the platform is mostly positive for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C
Callie

Education Management, N/A employees

Less than a year

5.0

Great Software for Restaurant Employees

Pros

The software includes all the necessary features for restaurant scheduling. I can administrator working each shift and get notified when the schedule is posted. It also makes requesting time off simple without needing to talk to someone directly.

Cons

I have not had any problems with this software so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ryan

Facilities Services, 11-50 employees

More than a year

5.0

The best in the business

Pros

RELIABILITY is promised with Fourth Pay. It never crashes, and support is always helpful. The scheduler features are the best out there. Templates for quick entries are excellent for weekly use and color coding makes my life so much easier. Everything is transparent, with every action documented.

Cons

The software takes some getting used to and learning because its quite complex. Once you master the hotkeys, it becomes easier. Make sure you have a powerful computer; it requires a lot of real-time processing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brittany

Internet, 500+ employees

Less than a year

5.0

Fourth Payroll made life easier

Pros

I used this software when I worked as a server at Cheddars Scratch Kitchen and it made managing my schedule and handling shift trades, drops or pickups much easier. It was really simple to use and understand.

Cons

Occasionally, there is a delay on the app that made me late to drop or pick up shifts but this only happened sometimes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jack

Restaurants, 51-100 employees

More than a year

3.0

Powerful

Pros

A lot of useful templates for recording personnel records, along with powerful automation features like sick pay and holiday calculations and employee checklists. The payroll integration was excellent as well.

Cons

Unfortunately, we found the software to be very slow and glitchy, often requiring us to refresh the webpage or having trouble loading properly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

A
Anonymous

Media Production, 500+ employees

More than a year

4.0

Good, but needs work

Pros

Fourth Payroll made checking the work schedule simple and easy to understand.

Cons

The process of collaborating between workers is quite complicated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

M
Mindy

Primary/Secondary Education, 101-500 employees

More than a year

5.0

So convenient

Pros

Having worked in restaurants in the late '90s and 2000s, this app feels like a dream come true. It is amazing to be able to view my schedule, swap shifts and send messages to staff all in one place.

Cons

I dislike not being able to request time off past a certain point (less than three weeks before the shift, I think). But this is probably more of a restaurant policy issue than an app problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
George

Entertainment, 1-10 employees

Less than a year

5.0

The best

Pros

Fourth Pay simplifies the whole scheduling process with transparency and I don't have to call or text my managers for anything. Switching shifts with coworkers is easy.

Cons

There is not much to dislike. The security measures can be a bit too much at times, but I did prefer it over the alternative.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

K
Katherine

Restaurants, 101-500 employees

More than a year

4.0

Fourth Payroll for restaurants

Pros

Fourth Payroll was our preferred scheduling software for years across multiple restaurants, even as new options emerged. It was easy for both managers and staff to use.

Cons

Fourth Payrolls customer service was not quick to address issues and the price kept increasing even though fixes were not being implemented.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

7

Functionality

8

D
Daniel

Food & Beverages, 1-10 employees

Less than a year

5.0

Very great product

Pros

This software is extremely user-friendly. Everything is easy to find and straightforward to use.

Cons

There are no features I dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Courtney

Hospitality, 101-500 employees

More than a year

5.0

Easy

Pros

The best feature of this product is its ease of use. Its simple for both managers and employees. The step by step instructions for creating and using the account are very helpful.

Cons

The worst aspect of this product is its customer service. It can be very difficult to get in touch with someone and it takes days, if not weeks for service tickets to be addressed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

2

Functionality

10

J
Jordin

E-Learning, 51-100 employees

Less than a year

5.0

Easy scheduling

Pros

Fourth Payroll is user-friendly and keeps my schedule easily accessible. Balancing two jobs is tough and this software helps me keep my availability updated and make necessary changes. Being able to pick up shifts without making phone calls is fantastic. I highly recommend it for any company that needs to schedule many employees.

Cons

I think there are some visual issues like how things appear on the mobile app, that could use an update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ryan

Food & Beverages, 11-50 employees

More than a year

5.0

Fourth Payroll used via restaurant general manager

Pros

In my experience, Fourth Payroll was very easy to navigate and it explains its use through guides.

Cons

I did not dislike anything about Fourth Payroll.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anastasia

Real Estate, 1-10 employees

More than a year

5.0

Best restaurant scheduling software HANDS DOWN

Pros

Fourth Payroll was much easier for us to use as compared to other software. It's much more user-friendly and the staff absolutely loves it. Swapping shifts, requesting time off and tracking shifts are all streamlined.

Cons

I LOVE Fourth Payroll. It's my preferred software for restaurant scheduling with no drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jeffrey

Information Technology and Services, N/A employees

Less than 6 months

5.0

Fantastic scheduling platform

Pros

The user interface looks decent and is easy to navigate. Changing shifts and managing schedules is simple, and the platform allows bosses, managers, employees and coworkers to communicate with each other.

Cons

I have not found much to dislike about Fourth Payroll except that the user interface looks outdated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rachel

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0

Fourth Payroll is user friendly and great for work scheduling

Pros

The software is user-friendly and easy to navigate. It was simple to pick up, drop and trade shifts. Checking the schedule is also pretty simple and finding staff contact information is also easy.

Cons

It would be more helpful if the software could be used for a variety of job ads as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S
Samantha

Health, Wellness and Fitness, 500+ employees

Less than 6 months

4.0

Simple

Pros

Accessing my schedule, trading shifts and tracking hours is a hassle free task now. Loving Fourth Pay!

Cons

The software is sometimes glitchy and lags and the messaging system could use improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K
Kevin

Utilities, 1-10 employees

Less than 6 months

3.0

The Problem with Fourth Payroll

Pros

The updates are active and responsive, keeping me informed of any changes or modifications to my schedule. Overall, its a problem-free experience with very few bugs or glitches.

Cons

There is a lack of consistency between the different versions of the app, aside from the underwhelming user interface. The constant log-outs are annoying, even though they are a security measure. Most importantly, employees have to pay to access their schedule in a usable way.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6

D
Darius

Food Production, 101-500 employees

More than a year

5.0

The Best App In Its Category

Pros

Fourth Payroll is the best. I just log into the app and see what I need. This simplicity is all I require. Unlike many apps that make you jump through hoops to view your schedule or request time off, Fourth Payroll does not. If you're a manager handling scheduling for any size business, I highly recommend Fourth Payroll. You won't be disappointed.

Cons

Since I started using the app, my only complaint has been getting signed out randomly. I think this might be due to using an iPhone, but I am not sure if Android or other devices have the same issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10