Medical Practice, 11-50 employees
Free Trial
“Super simple for the staff”
Pros
It's super simple for the staff to use. As a manager, I can quickly get to each employee's profile. Releasing and filling shifts is quick and easy.
Cons
Employees have to pay for the app and there's no way around that. I wish I could color-code things to make it easier to organize.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Food & Beverages, 51-100 employees
More than a year
“Easy to use for a non tech person”
Pros
I'm not the most tech-savvy person but I still find this tool easy to use. I can check my schedule from anywhere which has been a lifesaver. I don't have to stress about forgetting my shifts anymore. The app makes swapping shifts with coworkers really easy too. It's saved me tons of stress.
Cons
The app can be a bit slow sometimes but it's not a major issue for me. The only thing I wish for is a reminder feature for upcoming shifts. Also, occasionally the app glitches but it's nothing that requires more than restarting the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 11-50 employees
More than a year
“Looks great visually”
Pros
I love the option to adjust percentages and the weekly schedule looks great visually. Adding and removing shifts is easy and fast.
Cons
Community and communication features didn't really seem useful to me. The mobile app wasn't great and the price made it a tough choice for general employee use.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Oil & Energy, 500+ employees
More than a year
“Couldn't have asked for anything better!”
Pros
This software is simple yet really effective for scheduling. I couldn't ask for anything better.
Cons
A bit tricky to integrate with other workforce management software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Hospitality, 51-100 employees
Less than a year
“Best tool for employee scheduling”
Pros
It is by far the best tool I've used for employee scheduling. The simple design makes it so easy to check what shifts are available and when.
Cons
No real complaints except maybe the price. It could definitely be a little lower.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Restaurants, 51-100 employees
More than a year
“Too expensive!”
Pros
The scheduling features match all the necessary industry standards.
Cons
Very very expensive especially for Canadian users. If you're using it without integration, you're missing out on some features. The employee app costs extra and the cancellation policy is tricky, making it hard to stop the service unless you time it right. Not satisfied!
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
Restaurants, 51-100 employees
More than a year
“Makes schedule easier and organize”
Pros
I find it much easier to share my schedule, get real-time updates on my employees availability, plan days off and approve or deny swaps and shift releases. This tool significantly simplifies my work.
Cons
It takes some time to set up a new user and sometimes my employees face issues where their accounts appear blocked (though they can access it using an incognito browser). Additionally, the system often prompts them to change their passwords daily after logging in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Restaurants, 101-500 employees
More than a year
“User friendly software”
Pros
Found it user friendly and navigating through reports is not a problem
Cons
Nothing to mention except that the alerts could be better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospitality, 500+ employees
Less than a year
“Very user friendly”
Pros
I do not remember the scheduling system my previous employer used, but Fourth is vastly superior. I can easily view my schedule, even though I alternate between two shift patterns. My favorite feature of Fourth, as an employee is how simple it is to request time off and check my holiday allowance and usage. I would not want to use any other scheduling system now.
Cons
If I book holiday time for the upcoming allowance year (e.g., April 2024 when it is currently March 2024), I cannot see my remaining holiday balance until the new year starts. However, I can still work it out by checking the dates I have booked or requested off, so its manageable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 51-100 employees
More than a year
“Useful and practical”
Pros
The customizable job titles and departments offer great flexibility and make it easy to schedule across all areas of the business.
Cons
The app can be slow to load, which can be problematic in a fast paced business environment.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Hospital & Health Care, 51-100 employees
More than a year
“Fourth Payroll for the win”
Pros
I loved being able to access my schedule from anywhere through mobile access. Being able to check my work schedule while on the go makes my life much more convenient. Plus, easily rescheduling or adjusting shifts with others makes this product top-notch.
Cons
I did not dislike anything about Fourth Payroll, but there was one feature I did not use: the time clock. This was simply because my company used a different method for clocking in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 11-50 employees
Less than a year
“Fourth Payroll Review”
Pros
From a management perspective, Fourth Payroll is very good. It is easy to use and navigate.
Cons
My main issue with Fourth Payroll is that it requires staff to pay to purchase the app on their individual phones. It gives the impression that the company is being cheap.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
8
Fine Art, N/A employees
More than a year
“Fourth Payroll, Cool Features”
Pros
The PC design and Cellular App work well together, with real-time updates and changes reflecting instantly across both platforms. Navigating Fourth Payroll is easy, thanks to its user-friendly layout and page designs. Although it's already quite effective, I am sure they will keep refining even the smallest details. While reviewing real-time updated scheduling information is central to this program, the ability to send and receive messages about important changes, requests and responses between colleagues is fantastic.
Cons
In my personal and professional experience with Fourth Payroll, I have few negative things to report. While working at a ski resort in the mountains, the only drawbacks were related to our unreliable internet connection, not the software itself. Occasionally, the internet would be overloaded by guests, causing delays in system updates. This issue was more about the internet connection than the Fourth Payroll program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 51-100 employees
Less than a year
“The Buffalo Club Review”
Pros
The ease of use is impressive. I have used it in previous roles and always had a great experience. I would recommend it to anyone in need of a scheduling platform.
Cons
I did love to see integration with our payroll system in the future. That would be a fantastic addition. Thank you!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
Less than a year
“Great for restaurants!”
Pros
I love being able to log in and manage shifts from my phone. I can easily keep track of my schedule, request to work or request time off!
Cons
The mobile app costs $2.99 to download. Its not a huge deal, but I do not like having to pay for the app when my employer is already covering the system costs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 51-100 employees
More than a year
“Excellent Software, highly recommend it”
Pros
Navigating this system is simple and easy for both users and administrators. You can access schedules, swap shifts, request time off and even send personal messages between users.
Cons
I have no complaints at all. I completely love the app and have nothing negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Automotive, 1-10 employees
Less than 6 months
“Could be better”
Pros
I like being able to see whos working that day and syncing it to my calendar.
Cons
The app runs very slowly on my iPhone. You can say it takes forever to load.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Education Management, 101-500 employees
Less than a year
“Fourth Payroll Review”
Pros
Fourth Payroll is the best system used, and it is very easy to use and navigate. Switching shifts or requesting time off is simple and I can send messages directly to management from the app, which is very helpful.
Cons
While the messaging feature is extremely helpful, it sometimes fails to send notifications when a message is received. However, you can still find alternate contact information within the app to reach someone outside of it if needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 500+ employees
Less than a year
“Fourth Payroll review”
Pros
I like that I can copy and paste schedules from week to week.
Cons
Nothing much to report as a concern. Satisfactory experience so far.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Restaurants, 51-100 employees
More than a year
“Good product”
Pros
We used this scheduling system for a 6-story, 24-hour restaurant/bar just a block from the main tourist area in downtown Nashville. It performed well in almost every aspect.
Cons
We did not encounter any significant issues with this software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9