FoxHire Reviews

“a wonderful collaboration experience

Pros

I'm happy with how smooth everything has been from start to finish. The user-friendly interface made it so easy for our contractors to use. It really exceeded my expectations. The support team was super responsive and helpful the whole time, making sure everything went well. I'd definitely recommend this to anyone looking for a hassle-free hiring experience.

Cons

Looking back at past agreements or finding previous candidates for reference isn't as simple as it could be and the functionality there definitely needs some work.

“easy, no-stress hiring experience

Pros

I'm really happy with it! Everything went smooth from the start. The platform is easy to use and my contractors had no trouble with it. it was even better than I hoped. The support team was always quick to help and made sure everything went well. If you want an easy, no-stress way to hire, go with FoxHire

Cons

If I had to be picky the platform functionality for going back to look at old agreements or candidate info could be a little better. It works but tweaking it would make quick reference a lot easier.

“Transparent Solution with Smooth Operations

Pros

The dashboard is awesome and the reports are really easy to understand, everything just clicks without needing much explanation.

Cons

I haven't come across anything I'd want to change so far and honestly, I don't expect to find much.

“Simple and effective dashboard

Pros

Honestly the dashboard and reports are awesome. I never feel lost because everything just makes sense and is easy to find.

Cons

I have not found anything I would change yet and I really doubt I will.

“best customer support but costly

Pros

James Wilson always gets back to me quickly with answers. If he doesn't know something right away, he'll look into it and respond fast. The whole process, from getting started to submitting timecards and weekly reports is simple and well organized.

Cons

The fees feel high compared to other EEO organizations, though I know they're working on that. I also wish there was support for placing candidates internationally with different currencies.

“amazing customer support

Pros

Shout out to my rep Alex Wilson! The guy is always on it. Whenever I have a question he either knows the answer right away or finds it and gets back to me super fast. Plus the whole process with it from bringing someone on to submitting their hours and getting the weekly reports...is just clear and organized. No headaches.

Cons

Well I will say I felt their fees were high compared to some other organizations I looked at but I know they are working on that. I also wish they could place candidates in other countries and handle different currencies that would be a game-changer for me.

“excellent contract recruiting

Pros

As the owner of Recruits Lab, I'm really impressed with this platform's contract recruiting capabilities. The team understands our needs and delivers great candidates that fit our company culture perfectly. What stands out the most is the comprehensive EOR functionality, onboarding, payroll and compliance are all streamlined. We've saved so much time and reduced administrative headaches while staying compliant with regulations. The customer service is excellent too & they're professional, responsive and really listen to feedback to improve. It's been a true partnership, not just a vendor relationship.

Cons

Honestly, I can't think of anything negative to say about this platform and they've exceeded my expectations in every way.

“game-changer for contract recruiting

Pros

I run a company called Recruits Lab and I have to say, teaming up with FoxHire has been a game-changer. They handle all the boring back-end stuff for my contract recruiting and they are just amazing. They are a full-on Employer of Record so they take care of onboarding, payroll and compliance which makes hiring very smooth.

Cons

I don't dislike anything about it. They have been great, plain and simple.

“Excellent hiring platform overall

Pros

I really appreciate having a dedicated account manager who's always ready to help out. My current account manager, Adam, is fantastic and makes everything so much easier.

Cons

The only thing I'd change is adding an automated calculator for conversion fees otherwise, I really can't complain about anything.

“Dedicated support makes it easy

Pros

From day one their whole team has been fantastic. They actually�get�what I need for my contracts and always seem to find great people. I really appreciate how much they pay attention to finding someone who fits our vibe and goals. What really blew me away is their platform. It's taken so much administrative work off my plate. Onboarding, payroll making sure we are compliant with the law, it's all aligned now. It saves me a ton of time and gives me peace of mind. It honestly feels like a real partnership. They are super professional, always quick to respond and they actually listen to my feedback to make things better. I can't recommend it enough. If you need help with contract recruiting and want a stress-free experience, these are your people. They handle everything with so much care and expertise. Huge thanks to the whole team for making our recruiting process so much smoother. You guys are invaluable to us and I'm excited to keep working together!

Cons

No cons so far but if I had to change one tiny thing I wish they had an automated calculator for their conversion fees. It would save me a step.

“simple workings with Professional Results

Pros

The best part is how simple everything is. I don't have to deal with all the complicated backend stuff or liability issues.

Cons

I haven't found anything to complain about so far. Some of our contractors do struggle with navigating the portal though.

“Loved their team!

Pros

I just love that I have my own dedicated person to talk to. My account manager is Lynette Garay and she is seriously awesome. Always ready to help me out with whatever I need.

Cons

No dislikes so far. The only minor thing I have noticed is that it seems like some of my contractors have a little trouble navigating the portal but it has not been a big issue for me personally.

“superb support for growing companies

Pros

I can easily keep track of how many hours my contractors work and the system automatically generates invoices for clients based on our agreed terms. The payroll runs smoothly without any errors and everyone gets paid on time.

Cons

No cons. they've been incredible at helping me expand my business.

“simple, stress-free and reliable solution

Pros

the biggest perk of using it is how simple it is. I don't have to worry about all the back-end tasks or take on any of that liability. It's a huge relief.

Cons

There's nothing to dislike. They have been absolutely fantastic in helping me grow my business.

“great customer service & support quality

Pros

Their customer service has been awesome with fast response times. They also seem to have low turnover which helps with consistency. Whenever we need changes to placements, they happen quickly.

Cons

Sometimes it takes me a while to locate specific functions since the interface could be more intuitive. Other than that, I don't really see many downsides to speak of.

“Time-saving platform...no complaints

Pros

FoxHire makes it so easy to keep track of my contractor's hours. They handle sending out the invoices to my clients based on our agreement and payroll is always spot-on. My contractors get paid on time, every time which is the most important thing.

Cons

I don't think there are a lot of downsides at all. The only improvement I could see is maybe making the software interface a tad more user-friendly. Sometimes I have to click around for a minute to find the specific function I need.

“fantastic services!

Pros

The customer service is just fantastic. Whenever I reach out someone gets back to me super quickly. It also seems like people actually stay working there which is great because I get to work with the same folks and everything stays consistent. If I ever need to make a change to a placement, it happens fast.

Cons

Literally nothing. I mean, are they the cheapest option out there? No. But is it worth the cost? Absolutely, yes.

“great interface and best support ever

Pros

I really like the user interface..it's nice to use. And the benefits they offer to my contractors are a big plus. The whole team is always super helpful to work with. It's also a really cool feature that you can do "predictions" about your gross profit.

Cons

Nothing I can think of. We had a couple of little misunderstandings along the way but they were solved so quickly and efficiently that it was a non-issue.

“Cuts down on office work

Pros

biggest upside for me, being someone who is all about sales, is that it cuts way down on my office work. I can focus on what I do best.

Cons

There is nothing I dislike. I just wish I had found them sooner...it would have made my life so much easier! But that's on me, not them.

“good pricing with great service

Pros

I appreciate that it is straight up about their pricing. No hidden fees. Their calculators and online deal tracking are super transparent and my rep is always around if I have a specific question.

Cons

I think the pricing could be a little lower but honestly I'm okay paying a bit more for quality service like this.

“awesome customer support team

Pros

The whole staff is great at communicating and super supportive..my account manager, the HR team, operations, everyone.

Cons

Don't have anything yet that I dislike. It's been smooth sailing.

“Fast setup and no delays

Pros

Turnaround time is crazy fast. From our first chat to getting people actually set up, it happens quickly. No surprises, no delays.

Cons

None that I know of. No complaints to date at all.

“top notch customer service!

Pros

Their customer service. That's the big one. They are just awesome.

Cons

Nothing. I really think it's a great tool for what I need.

“super easy interface and back office handling

Pros

This platform has this amazingly user-friendly interface that makes everything super easy. Basically, I can help my clients hire locum or temporary staff and with FoxHire handling the back office, my candidates get all the full-service benefits that the big staffing companies offer. It's like a secret weapon. I'm even hearing that some large companies are starting to use them for how easy it is. I'm honestly impressed and can't wait to move all our temporary positions over to it. The difference in the amount of work I have to do when I use them versus when I don't is honestly comical. They save me so much time.

Cons

Hmm.. seriously there is nothing I dislike. The people are just wonderful. As a recruiter, we got a client account leader, Alex and he is always so easy to get ahold of. You can tell he genuinely wants us to be successful. He makes the whole process easy so yeah nothing to dislike here.

“Simple and reliable back-office solution

Pros

It took care of all the back-office stuff for my staffing agency and getting started was so simple. I got my own portal and my client and their candidates each got their own too. The team made sure all the documents got sent to everyone and followed up to make sure they were all signed and processed on time. I also really like that they are a reputable company. None of us, me, my clients or the candidates, ever had a single issue with getting paid on time.

Cons

I didn't have any issues while using the service. The recruiting portal is easy to use and the whole team is super responsive. Every question I had was answered promptly.

“handles details quickly

Pros

The tool just handles all the nitty-gritty details. I give them the basics and they run with it and get it done quickly even when we are up against a tight deadline.

Cons

Rarely our rep does not respond right away via email. Also the time difference can be a real bummer when we are up against tight deadlines. It might be nice if they added a late-shift staff member to help with that.

“excellent communication with minor tweaks needed

Pros

whole team's communication is fantastic. Whenever an issue pops up, it's usually resolved within the hour.

Cons

Sometimes I do have to spend a bit of time hunting around for a specific function. It is not always super obvious where the tool I need is hiding.

“amazing support ever!

Pros

Honestly just excellent customer service paired with a great product.

Cons

I honestly do not feel that there are any issues with this product.

“Best support & needs better reporting

Pros

When I have questions, the customer service is top-notch. It's also really easy to use and the cost feels fair for what you get.

Cons

Actually I think I'd like to understand the reporting a little better. I know the data is in there and I've poked around before but I could really use a little more training on it to get the most out of it.

“Leveling the playing field for small firms

Pros

product basically lets us, a small firm, play in the staffing space. It lets us compete with the "big dogs" in recruiting which is huge for us.

Cons

I don't think there is anything that comes to mind. It's been good.

“amazing service with no issues

Pros

The people at FoxHire always go above and beyond in everything they do! They always answer the phone and are genuinely there to help out however they can. The service is amazing and their platform is quick to learn and easy to use. Seriously, thank you FoxHire!

Cons

Nothing! Everything is great...the product, the team's services, the customer service is perfect. I have not run into a single issue using the portal so far.

“timely support with room for price improvement

Pros

Love the timely and proactive customer experience. If I'm ever troubleshooting a problem someone is right there to help. Having a designated Account Manager instead of just a generic "help" feature makes all the difference.

Cons

I do think the prices are a bit inflated. No other major concerns. I would like them to be a little more proactive when it comes to chasing down past due invoices from my end clients though.

“my go to tool

Pros

Their service honestly goes above and beyond what you'd normally expect.

Cons

Can not really think of anything, except maybe the $250 charge to set a company up. I get it but it's still a thing.

“Great usability

Pros

For me it's the usability of the platform and the friendly support. It just works and the people are great.

Cons

The burden of cost is a little high I won't lie. But honestly it's worth it for what I get.