Total 47 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

21%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SH

Selena H.

Information Technology and Services, N/A employees

5.0
March 2020

feasible interface and support

Pros

Support is easy to reach and I find the interface simple.

Cons

Maybe I missed this but it would help if you clearly highlighted that extra charges can apply for county checks, employer verifications and education verifications, among other things.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

JT

Jeff T.

Hospital & Health Care, N/A employees

5.0
March 2020

Timely updates and reports

Pros

Response times are very fast and I find the updates and final reports consistently clear.

Cons

At the moment, I don't have any suggestions for improvements to offer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Angel P.

Telecommunications, N/A employees

5.0
March 2020

Quick results with clear alerts

Pros

Results are delivered quickly and I find the candidate-facing interface easy to navigate while fitting easily into our hiring timeline.

Cons

I do receive a lot of update emails for each candidate, it's fine technically but that volume of notifications feels unnecessary.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SO

Sharon O.

Not Specified, N/A employees

5.0
March 2020

convenient tier selection

Pros

Selecting different tiers of background checks is simple and I find the tool very easy to use.

Cons

So far I haven't come across any situation where I thought the software fell short in any respect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KL

katherine l.

Hospitality, N/A employees

5.0
March 2020

Affordable and feature-rich reports

Pros

What I really like is the price and the features when running a report because everything comes with descriptions and step-by-step help.

Cons

Sometimes I find the processing times are uncomfortably long.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

DJB

Dr Joy B.

Accounting, N/A employees

5.0
March 2020

full range of checks available

Pros

having the full range of checks and tests available is great for me.

Cons

Because we operate in a global marketplace and rely on this tool for quality results and its ease of use, I feel it would be hugely valuable for our organization if the platform offered a wider selection of international background checks as well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

EG

Earl G.

Security and Investigations, N/A employees

5.0
March 2020

Quick and reliable processing

Pros

I find this product incredibly easy to use and it consistently delivers quick results.

Cons

When I make a mistake entering information, the app isn't very forgiving and it's difficult to correct errors.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9