GoodHire Reviews
Total 47 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars74%
4
Stars21%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Selena H.
Information Technology and Services, N/A employees
“feasible interface and support
Pros
Support is easy to reach and I find the interface simple.
Cons
Maybe I missed this but it would help if you clearly highlighted that extra charges can apply for county checks, employer verifications and education verifications, among other things.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jeff T.
Hospital & Health Care, N/A employees
“Timely updates and reports
Pros
Response times are very fast and I find the updates and final reports consistently clear.
Cons
At the moment, I don't have any suggestions for improvements to offer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angel P.
Telecommunications, N/A employees
“Quick results with clear alerts
Pros
Results are delivered quickly and I find the candidate-facing interface easy to navigate while fitting easily into our hiring timeline.
Cons
I do receive a lot of update emails for each candidate, it's fine technically but that volume of notifications feels unnecessary.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sharon O.
Not Specified, N/A employees
“convenient tier selection
Pros
Selecting different tiers of background checks is simple and I find the tool very easy to use.
Cons
So far I haven't come across any situation where I thought the software fell short in any respect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
katherine l.
Hospitality, N/A employees
“Affordable and feature-rich reports
Pros
What I really like is the price and the features when running a report because everything comes with descriptions and step-by-step help.
Cons
Sometimes I find the processing times are uncomfortably long.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Dr Joy B.
Accounting, N/A employees
“full range of checks available
Pros
having the full range of checks and tests available is great for me.
Cons
Because we operate in a global marketplace and rely on this tool for quality results and its ease of use, I feel it would be hugely valuable for our organization if the platform offered a wider selection of international background checks as well.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Earl G.
Security and Investigations, N/A employees
“Quick and reliable processing
Pros
I find this product incredibly easy to use and it consistently delivers quick results.
Cons
When I make a mistake entering information, the app isn't very forgiving and it's difficult to correct errors.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9