GoodHire Reviews

“budget-friendly sourcing tool

Pros

For me it's an extremely budget-friendly tool that delivers dependable background information quickly and reliably. What really stands out is how it aligns and manages our entire onboarding workflow from initial research to final approvals making the process much simpler and more cohesive for everyone involved. It's affordable, efficient and surprisingly powerful for the price.

Cons

I truly don't have any complaints to share about it. Nothing stands out as a dislike from my experience.

“easy access and onboarding

Pros

It's very easy to access and use and simple from the very first login. I can quickly teach others how to operate it often with just a brief walkthrough or a simple guide and they're up and running with confidence almost immediately. That ease of adoption has been a huge time-saver for our team.

Cons

The pricing seemed slightly unusual to me yet I found it to be worth the value eventually

“Simple and efficient platform

Pros

For our needs the platform's simplicity and features make this tool very efficient to use.

Cons

I wish I didn't have to open the platform just to see details that were already included in the email. Beyond that I don't have any other complaints.

“background check limitations

Pros

I really appreciate that their fees are noticeably cheaper than many other providers and I find the interface easy and simple to get around.

Cons

We haven't found their background checks to be very reliable particularly after moving from Checkr which handled things better for us. Overall our experience has been disappointing because the system ends up pushing most of the verification workload onto the candidates themselves.

“user-friendly bamboo hr integration

Pros

it is great that how user-friendly and easy it is to operate and I appreciate that it integrates with BambooHR.

Cons

processing time is really awful although I'm not entirely sure the delays are their fault.

“convenient background checks

Pros

Implementing background checks and screenings with this system is incredibly easy and feasible. Over the course of more than two years I've only reached out to support a single time which turned out to be my mistake and they responded promptly, fixed the issue and guided me through the correction.

Cons

Honestly I can't point to any downsides from my experience, the product has consistently done exactly what it's supposed to in a very easy way every time I've used it.

“easy new hire setup

Pros

Using it I'm able to easily set things up and send information to a new hire, it also keeps me in the loop about the expected timeline for when everything will be wrapped up.

Cons

From my perspective we can't technically hold this tool accountable for fraudulent data the same way we can with E-Verify or other official programs.

“excellent background screening

Pros

We used this service to run background checks on our new hires and if background screening is all you're after, it's an excellent fit.

Cons

I discovered it doesn't integrate with Paylocity so I had to handle extra manual steps and it increased our workload.

“Candidate self-input feature

Pros

One of the things I appreciate about this app is that candidates can input their own details which cuts down a lot of work for our team. I also find the interface very simple and easy to navigate so it's quick to understand and use.

Cons

We're held back by the requirement of a Social Security number to run background checks and I also find the whole background-check process takes longer than I'd like which slows hiring down.

“Time-saving and reliable tool

Pros

I find it incredibly easy to use, it saves me a huge amount of time and it truly does what it promises so I don't feel the same hesitation I have with other programs.

Cons

My only issue is that the server gets a little sluggish at times when it's updating other than that I'm impressed.

“fast and efficient deliveries

Pros

What I appreciate most about this software is how easy it is to use. On top of that, deliveries are fast, usually they turn things around within a single day.

Cons

I wasn't clearly informed about the two different payment options by customer support. She omitted that I could either pay a one-time $300 fee so they handle collections from candidates, or choose to be billed directly and pay monthly for candidates. I only found this out when the first invoice arrived. After customer support reached out about the service, I replied with the email thread and told him I was disappointed but nobody else at the company has followed up or explained the situation to me. That lack of communication left me feeling frustrated and out of the loop.

“Submission inconsistencies cause hassle

Pros

I appreciated that an independent company focused on getting me verified quickly and I found the process very efficient.

Cons

When any of my details didn't line up exactly, my submission would get kicked back and if my references missed a call I ended up getting flagged. It became a real hassle keeping my employer info, the background check and all the dates consistent and I ran into trouble once when I accidentally entered the wrong end date for a job.

“Clean and fast interface

Pros

this platform has a clean, easy-to-use interface and I find that results come back fast while candidates stay informed throughout.

Cons

from my perspective the basic check doesn't give much detail although there are plenty of extra checks you can add to tailor the screening to your needs. My problem is that those add-ons quickly drive up the overall price which becomes expensive faster than I'd expected.

“easy integration and support

Pros

Integrating with our recruiting and onboarding systems was simple and I found their customer support very collaborative.

Cons

We haven't found any missing features so far actually this solution provides far more capabilities than the tools we were previously familiar with.

“convenient and comprehensive

Pros

The software is easy to operate and I find it provides comprehensive details and quick replies.

Cons

Honestly I can't think of any negatives. I feel they have built a great, dependable product.

“simple navigation and compliance

Pros

navigation is incredibly easy and I find guidance on searches and compliance features very helpful.

Cons

haven't used it enough yet to point out many definite drawbacks, the main issue for me so far is that there's a bit of a learning curve to get comfortable with everything.

“remote candidate data input

Pros

Prospective hires can fill out details online and I find generating and interpreting reports simple and clear.

Cons

For me having the system automatically conduct annual MVR checks on every current employee would be an extremely useful addition.

“pre-packaged options

Pros

For me the platform is easy and I find the pre-packaged options really handy.

Cons

I did have to spend quite a bit of time navigating it but apart from that I didn't encounter any problems.

“easy background check process

Pros

Running a background check is simple and I find the provided choices easy to follow.

Cons

When I go through the background check results, I can immediately tell whether it came back clear or not, however digging into the finer details isn't nearly as easy as it probably should be.

“User-friendly layout

Pros

The layout is user-friendly and I find it makes features easy to locate and reports easy to read.

Cons

purchasing additional candidate searches can get quite expensive for me.