Gusto Reviews
Total 1032 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars22%
3
Stars3%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Knox
Serendipity Education, 2-9 employees
“Flexible workflow
Pros
They arent your typical development team, and they bring a lot of innovation to the table. Customisaton is breeze with this one! We recommend this!
Cons
Nothing of significance.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Sandy
Moxie Bookkeeping, 2-9 employees
“We like it!
Pros
Its a good software with decent usability. It also keeps on updating itself that is a good aspect about this software.
Cons
Some of the features are complex to operate.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
William
Ebenezers Coffeehouse, 10-49 employees
“Great seamless communication
Pros
The software team is always looking for new methods to restructure and improve the software. They work quickly and efficiently to ensure that you have what you require.
Cons
Just that Id like if there was more consistency in the format.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Karen
Rational Acoustics LLC, 2-9 employees
“Promising Product.
Pros
The systems attention to detail and high quality of work is outstanding. They are open and honest about their methods, and they keep us informed.
Cons
It was hard to contact customer support at the beginning but its all good now.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Katie
The Harry Potter Alliance, 2-9 employees
“Their attention to detail is outstanding
Pros
It contains a lot of functions that the user can use. Their team is dependable and thorough in their work.
Cons
None of significance.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Melissa
TN Turfgrass Association, 2-9 employees
“Experienced developers and affordable prices
Pros
The Payroll Processing component is user-friendly, and it assists our clients in streamlining their work. The software overall is affordable and easy to operate.
Cons
We found no problems with it so far.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Erik
McNair Media, 2-9 employees
“They add value to any project
Pros
It offers quick and efficient implementation to its users with great customer support and service.
Cons
No issues with this system so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Rick
Sandoval Agency, 10-49 employees
“The perfect software for us!
Pros
We appreciate that the user interface is accessible and simple to use. The customer support is reliable and quick.
Cons
Not much to complain about.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
ian
North Seattle Chiropractic, 2-9 employees
“Not worth the trouble.
Pros
The layout is simple.
Cons
The software is very complicated for users.They also charge extra for some features which makes it too costly.It was also difficult to keep track of the payroll.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
Jessi
Liv Foods, Inc., 10-49 employees
“AMAZING!
Pros
Its really user-friendly and everything is easy to find with this system.We also appreciate that taxes are broken down in an easy-to-understand manner.
Cons
The system gets slow sometimes.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Andrew
Norcal Business and Tax Services, 2-9 employees
“Simply the best!
Pros
Customer support is amazing! They are quite quick to respond to problems and are available 24/7. Their quick and dependable service is impressive.
Cons
We are satisfied with our purchase.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alicia
Bellatrix Law LLC, 2-9 employees
“Highly Recommended!
Pros
Its a good, easy to use software.We really like the ease of customization with this software.The customer support is also very cooperative and helpful.
Cons
We dont, however, like the fact that they are charging extra for some features.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9