Total 1032 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars22%
3
Stars3%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hugo
Align Chiropractic, 2-9 employees
“Simple and reliable.
Pros
I appreciate that with GutsoHR were saving a lot of time and money that we can put towards something else. Its also been really beneficial to be able to onboard our new workers with ease and efficiency using this software.
Cons
Its been great working with gusto so far! We have no complaints.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Brooks
Engenius, 10-49 employees
“Brilliant features
Pros
Its brilliant software that offers a lot of inbuilt features to its users. I also like that most of the features are automated which makes it easier for us and helps us streamline our workflow.
Cons
A few of the features are not quite useful to us but there is no harm in having them as options.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Daniel Shatzkes CEO
Gig Gear LLC, 2-9 employees
“My favourite
Pros
Gustos most essential characteristic is its simplicity. Customer support is amazing and helped us throughout the whole process of setup and implementation. Would definitely recommend it!
Cons
We have no complaints so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Lisa
Mighty IT Computer Repair, 2-9 employees
“Simply amazing
Pros
I appreciate that Gusto has aided us in the growth of our firm and has made it easier for our leadership team to manage our employees.
Cons
Reporting is a bit complicated with gutso but other than that its all good.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Stephanie
Barker Heating & Cooling, 11-50 employees
“Good experience with gusto so far
Pros
I like that Gusto makes payroll making a simple process, and I also like that the entire payroll process is transparent and efficient.
Cons
Customer support is unavailable at times which can be a bit inconvenient.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Althea
Trambiserra, 10-49 employees
“Good Product
Pros
The layout is simple and easy to navigate through. Customization is also possible with Gusto.
Cons
Customer assistance needs to be improved!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Melissa
TN Turfgrass Association, 2-9 employees
“Best Payroll solution
Pros
I like that with this software communication with candidates is extremely simple and seamless, and the task assignments are clearly put out.
Cons
Sometimes the notifications dont pop up and you miss updates.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Karla
Altitude Financial Services LLC, 2-9 employees
“Amazing solution!
Pros
Its simple and user-friendly software. I especially like that they are constantly updating their system with new and amazing features. Its fantastic, and Id recommend it to everyone
Cons
Customization is a bit difficult with this system.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Brad
Crisp, 2-9 employees
“Solved all our problems!
Pros
Its a great software that offers the most effective personnel management options. It has simplified business activities for us and we enjoy working with them.
Cons
Absouletly love this software! No complaints.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
David
Solanimus Inc., 2-9 employees
“Worth it!
Pros
Gusto is simple to use and manage. It also handles all of our payroll needs. Setup and implementation are easy and quick.
Cons
The system is quite expensive but worth the price.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jesse
BooksTime, Inc., 50-99 employees
“Innovative
Pros
GustoHR takes care of all our companys needs and makes the process all so simple and straightforward. I also appreciate that with this system, their customer support has always got your back!
Cons
Id love to see more features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Jack
Swartout Dental, 2-9 employees
“Great usability and team
Pros
I like that with this software it is simple to do payroll from anywhere at any time! The system is user-friendly and quick and the team is super cooperative. We are loving them so far!
Cons
Its hard to get the hang of the system at first but once you do its great!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
MICHAEL
JONES COMMUNICATIONS, 2-9 employees
“Recommended
Pros
A good, user-friendly software that provides a high-quality system and help with client base organisation.
Cons
Nothing to complain about! Working fine for us so far.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Coby
Pet Butler of Maryland, 2-9 employees
“Good staff
Pros
The team is supportive, hardworking and knowledgeable. Their abilities are exceptional, and the ease with which they collaborated was the highlight.
Cons
Navigation is complex with this one at first but you soon get the hang of it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Dulce
R R Law Group, 11-50 employees
“Smooth workflow
Pros
Its an outstanding software that delivers on schedule. The team is helpful and cooperative. Would highly recommend them.
Cons
It would be great if they can introduce a smartphone app for this software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Andrea
Phoenixintegrativemedicine, 2-9 employees
“Streamlined workframe
Pros
Without a doubt, we will work with them again. They understand how to manage difficult tasks. Its no surprise that our company is performing better presently.
Cons
Would like to see more integrated features with this software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Lance
Pixels Down, 2-9 employees
“Easy to use
Pros
Its a simple and easy to operate system that offers a lot of inbuilt features to its users. Our work was completed in a professional way, and we are really pleased.
Cons
Customer Support takes longer than usual to respond.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Karen
Rational Acoustics LLC, 2-9 employees
“Meet your business expectations
Pros
Its a great,user-friendly software with all the features that are needed to run a business. The layout is simple and straight forward. The team is knowledgeable and efficient. We recommend them highly!
Cons
Setup and implementation was a bit time consuming.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Delene
Ostler Orthodontics, 10-49 employees
“Review
Pros
We absolutely love their customer support! They are efficient, helpful and available 24/7 whenever needed.
Cons
All our issues were resolved by the customer team! We are satisfied.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Alex
eMDTec, 2-9 employees
“Highly recommended
Pros
The team takes its responsibilities seriously and always double-checks with us before making a change. They complete the project on time, and their solution enables us to grow.
Cons
Id like to see an easier way to implement net-zero paychecks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7