Total 1032 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

22%

3

Stars

3%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

H

Hugo

Align Chiropractic, 2-9 employees

5.0
September 2021

Simple and reliable.

Pros

I appreciate that with GutsoHR were saving a lot of time and money that we can put towards something else. Its also been really beneficial to be able to onboard our new workers with ease and efficiency using this software.

Cons

Its been great working with gusto so far! We have no complaints.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

B

Brooks

Engenius, 10-49 employees

5.0
September 2021

Brilliant features

Pros

Its brilliant software that offers a lot of inbuilt features to its users. I also like that most of the features are automated which makes it easier for us and helps us streamline our workflow.

Cons

A few of the features are not quite useful to us but there is no harm in having them as options.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

DSC

Daniel Shatzkes CEO

Gig Gear LLC, 2-9 employees

5.0
September 2021

My favourite

Pros

Gustos most essential characteristic is its simplicity. Customer support is amazing and helped us throughout the whole process of setup and implementation. Would definitely recommend it!

Cons

We have no complaints so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L

Lisa

Mighty IT Computer Repair, 2-9 employees

5.0
September 2021

Simply amazing

Pros

I appreciate that Gusto has aided us in the growth of our firm and has made it easier for our leadership team to manage our employees.

Cons

Reporting is a bit complicated with gutso but other than that its all good.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

S

Stephanie

Barker Heating & Cooling, 11-50 employees

4.0
September 2021

Good experience with gusto so far

Pros

I like that Gusto makes payroll making a simple process, and I also like that the entire payroll process is transparent and efficient.

Cons

Customer support is unavailable at times which can be a bit inconvenient.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

A

Althea

Trambiserra, 10-49 employees

3.0
August 2021

Good Product

Pros

The layout is simple and easy to navigate through. Customization is also possible with Gusto.

Cons

Customer assistance needs to be improved!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M

Melissa

TN Turfgrass Association, 2-9 employees

4.0
August 2021

Best Payroll solution

Pros

I like that with this software communication with candidates is extremely simple and seamless, and the task assignments are clearly put out.

Cons

Sometimes the notifications dont pop up and you miss updates.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

K

Karla

Altitude Financial Services LLC, 2-9 employees

4.0
July 2021

Amazing solution!

Pros

Its simple and user-friendly software. I especially like that they are constantly updating their system with new and amazing features. Its fantastic, and Id recommend it to everyone

Cons

Customization is a bit difficult with this system.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

B

Brad

Crisp, 2-9 employees

5.0
July 2021

Solved all our problems!

Pros

Its a great software that offers the most effective personnel management options. It has simplified business activities for us and we enjoy working with them.

Cons

Absouletly love this software! No complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

D

David

Solanimus Inc., 2-9 employees

5.0
July 2021

Worth it!

Pros

Gusto is simple to use and manage. It also handles all of our payroll needs. Setup and implementation are easy and quick.

Cons

The system is quite expensive but worth the price.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

J

Jesse

BooksTime, Inc., 50-99 employees

5.0
July 2021

Innovative

Pros

GustoHR takes care of all our companys needs and makes the process all so simple and straightforward. I also appreciate that with this system, their customer support has always got your back!

Cons

Id love to see more features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

J

Jack

Swartout Dental, 2-9 employees

5.0
July 2021

Great usability and team

Pros

I like that with this software it is simple to do payroll from anywhere at any time! The system is user-friendly and quick and the team is super cooperative. We are loving them so far!

Cons

Its hard to get the hang of the system at first but once you do its great!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M

MICHAEL

JONES COMMUNICATIONS, 2-9 employees

5.0
July 2021

Recommended

Pros

A good, user-friendly software that provides a high-quality system and help with client base organisation.

Cons

Nothing to complain about! Working fine for us so far.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

C

Coby

Pet Butler of Maryland, 2-9 employees

5.0
July 2021

Good staff

Pros

The team is supportive, hardworking and knowledgeable. Their abilities are exceptional, and the ease with which they collaborated was the highlight.

Cons

Navigation is complex with this one at first but you soon get the hang of it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

D

Dulce

R R Law Group, 11-50 employees

4.0
July 2021

Smooth workflow

Pros

Its an outstanding software that delivers on schedule. The team is helpful and cooperative. Would highly recommend them.

Cons

It would be great if they can introduce a smartphone app for this software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Andrea

Phoenixintegrativemedicine, 2-9 employees

4.0
July 2021

Streamlined workframe

Pros

Without a doubt, we will work with them again. They understand how to manage difficult tasks. Its no surprise that our company is performing better presently.

Cons

Would like to see more integrated features with this software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

L

Lance

Pixels Down, 2-9 employees

4.0
July 2021

Easy to use

Pros

Its a simple and easy to operate system that offers a lot of inbuilt features to its users. Our work was completed in a professional way, and we are really pleased.

Cons

Customer Support takes longer than usual to respond.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

K

Karen

Rational Acoustics LLC, 2-9 employees

4.0
July 2021

Meet your business expectations

Pros

Its a great,user-friendly software with all the features that are needed to run a business. The layout is simple and straight forward. The team is knowledgeable and efficient. We recommend them highly!

Cons

Setup and implementation was a bit time consuming.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

D

Delene

Ostler Orthodontics, 10-49 employees

5.0
July 2021

Review

Pros

We absolutely love their customer support! They are efficient, helpful and available 24/7 whenever needed.

Cons

All our issues were resolved by the customer team! We are satisfied.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Alex

eMDTec, 2-9 employees

4.0
July 2021

Highly recommended

Pros

The team takes its responsibilities seriously and always double-checks with us before making a change. They complete the project on time, and their solution enables us to grow.

Cons

Id like to see an easier way to implement net-zero paychecks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7