Total 2056 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars23%
3
Stars3%
2
Stars2%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Arts and Crafts, 11-50 employees
More than a year
“gusto payroll organized”
Pros
This software has become a big help for our business especially for handling payroll and the other HR tasks that come with it. We rolled it out when our team reached 9 employees, mainly because payroll was causing friction employees were raising complaints and it was getting hard to manage properly. Since switching to it, those complaints have dropped a lot and it's also cut down on both time and costs. Overall, the change has made employees much happier.
Cons
Leave management could use some refinement since navigating the leave options isn't always simple particularly when you're entering leave for less than a full day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Education, 1-10 employees
Less than 6 months
“Gusto”
Pros
Gusto proves helpful in enhancing business profitability as a personal finance tool.
Cons
Customer satisfaction lacks clarity in terms of clarification.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nonprofits, 51-100 employees
More than a year
“A contractor's dream”
Pros
Managing billable hours and receiving payment reminders directly from Gusto simplifies my workflow.
Cons
I have no complaints using Gusto; its user-friendly and intuitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-learning, 1-10 employees
More than a year
“I Get Paid!”
Pros
As a freelance designer and content creator Gusto facilitates payment management across multiple clients and industries.
Cons
The backend seems confusing as someone being paid but I hope my clients find it secure and easy to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Pharmaceutical, 1-10 employees
Less than 6 months
“My review gusto”
Pros
Gusto offers ease of use competitive pricing and global employee coverage making it the top choice for payroll management.
Cons
I hoped for smoother operations with Yukon and encountered difficulties from the start.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
IT, 500+ employees
More than a year
“Product Analysis”
Pros
Handling data and maintaining balance in storage is straightforward with Gusto.
Cons
Data management is good but complex in certain segments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Food Production, 1-10 employees
More than a year
“HR handled!”
Pros
Implementing Gusto for our small business was a breeze with easy adjustments and excellent customer support.
Cons
No complaints! Although we could explore more features our current setup suffices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education, 51-100 employees
“Payroll management like a gust of wind!”
Pros
Gustos automation and reliability expedite work processes while ensuring compliance and facilitating applicant tracking and job postings.
Cons
The pricing could be slightly more affordable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Higher Education, 500+ employees
More than a year
“The best for accounting.”
Pros
Gustos user-friendly interface makes it easy to understand and navigate.
Cons
Its not suitable for use in multiple countries simultaneously.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Architecture, 11-50 employees
Less than 6 months
“Gusto For Your Best”
Pros
Gusto proves invaluable for managing payroll providing comprehensive data on insurance benefits and retirement contributions with easy-to-learn software.
Cons
Software bugs cause performance issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
More than a year
“Product Use”
Pros
Setting up a new company with Gusto ensures compliance with all necessary features.
Cons
The pricing model is confusing and the software is expensive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Not Specified, 500+ employees
Less than a year
“Gusto does the job very well”
Pros
Gusto excels in payroll and HR tasks offering seamless execution of essential functions.
Cons
It takes time to adjust but once accustomed its seamless.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Education, 101-500 employees
Less than a year
“gusto Review”
Pros
Using Gusto consolidates all important documents and simplifies the onboarding process.
Cons
I experienced issues with the app possibly due to my phone or user error.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Risks, 11-50 employees
Less than 6 months
“Great product”
Pros
Gustos features are easy to use and the support team is friendly and helpful.
Cons
There are no downsides to this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Healthcare, 1-10 employees
Less than a year
“Small business dream”
Pros
Gusto simplifies staff and payroll setup along with easy submission of hours and payroll processing for weekly or biweekly pay periods.
Cons
My only struggle is investing time to learn all the systems capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Executive Office, 11-50 employees
Less than a year
“Great App!!”
Pros
Gusto stands out as one of the finest apps Ive ever utilized encompassing everything essential for my business.
Cons
At the moment Gusto is exceeding all my expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education, 51-100 employees
More than a year
“Easy Payment System”
Pros
Setting up a Gusto account and receiving direct deposit is incredibly straightforward from the users perspective.
Cons
Despite a minor incident with error messages the team promptly addressed it and provided support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Legal Services, 1-10 employees
More than a year
“Gusto handles my payroll and taxes so I don't have to”
Pros
I appreciate everything about Gusto; its user-friendly ensures timely tax reporting and payment compliance.
Cons
I have absolutely no complaints about Gusto; its simply fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing, Advertising, 101-500 employees
“Easy to learn tool”
Pros
Gusto is both intuitive and powerful serving as a cost-effective tool for onboarding.
Cons
There might be some lacking features for my needs which Ill explore further.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
IT, 51-100 employees
More than a year
“Good”
Pros
The ease of use and enjoyable experience with Gusto make it a winner for me.
Cons
Unfortunately the customer service provided by Gusto is subpar.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
10